Build-A-Bear Workshop Employee Reviews | Comparably
Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States. read more
EMPLOYEE
PARTICIPANTS
178
TOTAL
RATINGS
1505

Build-A-Bear Workshop Employee Reviews

Out of 172 Build-A-Bear Workshop employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Build-A-Bear Workshop improve their work culture. The Sales team, with 72% positive reviews, reports the best experience at Build-A-Bear Workshop compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

Getting in touch with consumers and inviting honest communication instead of rewarding people for buying into the kool-aid to enter the bubble. The movie was one of the dumbest ideas of all time. The price hikes in a recession is out of touch. The old school micro managing is backwards.

Treating us like human beings. Maybe try threatening us less and being a kind. They could also get better at hiring people that actually do work.

Communicating with one another, handling disagreements within the store

Taking accountability for their actions and holding proper HR investigations

Trsining and putting what matters most first

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The issue is that lack of autonomy makes every position worth about minimum wage. It also invites hiring the lowest quality people because that's what their skills are usually worth. So being an employee who works and has a functioning brain feels punishing as if the company wants them to leave.

I feel completely undervalued as an employee. Management and others do not talk to me unless to harass and make me feel incompetent. I have tried to discuss this with her, but she does not acknowledge my concerns.

Currently a manager talked to other stores in mall they make almost $10 hour more than me as an out of high school candidate than I do with multiple degrees and years of experience when asking for a raise im told I already make too much when they hire on new employees for more

More money. But even if just the sales associates and assistant managers got paid more, I'd be happier, because then we'd be able to retain people. When people stop showing up or quit because they got a better paying job, its the managers who are forced to work overtime to keep the store operating

Getting paid to match my responsibility

What do your coworkers need to improve and how could you work together better?

Team Reviews

For the entire time I have worked for this company we have not had any meetings or collaborates. Communication needs to be greatly improved and policies should be discussed regularly.

Communication between associates needs to improve

An HR chat to fiscuss bullying and appropriate speech.

The other bear builders are great. Management is a nightmare

They need to work on doing their part. The store managers run around like bear builders and the sales lead are stuck to do everything with little pay.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Everything. We can get paid better and also treated like human beings. Maybe have my opinions and concerns taken seriously versus looking at your apple watch every minute i am speaking.

Give back some success to the people who earn it.

They NEED to pay better. I am paid horribly. I only stay for how much i love kids, my managers are verbally abusive and manipulative. My Assistant Manager degrades all her workers, then cries because she does not feel that we respect her.

New managment and well paid staff go a long way.

Follow our company philosophy and try and make the employees as happy as we try and make customers.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Remove the bureaucracy and learn some basic social skills. There's more to life than pondering how every waking moment would work as a Facebook post.

the questions don’t apply to the position

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Guests feel that the products they want are never in store. There's constant corporate mandated upselling and forcing socially shy guests into uncomfortable social scenarios. There's a lot of settling of differences through exaggeration, innuendo and passive agression and spiteful career sniping.

Better staff and management of said staff

We are understaffed every single morning. There will be a line. You will be yelled at because you are the only person on the floor. You will also have to use the washroom but cannot as you are babysitting the store. I would say the only way for improvement is to have the bathroom stall on floor.

I am part-time. My manager does not give proper breaks, does not let us go home if we feel sick, goes on her phone in the back during rush. Turnover rate for workers is very high, and three people have quit in the past two weeks alone because of said manager.

What would you most like to see improved at your company?

Outlook Reviews

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