Builders FirstSource Outlook Employee Reviews | Comparably
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Builders FirstSource Claimed Company
Builders FirstSource is a leading U.S. supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow. read more
EMPLOYEE
PARTICIPANTS
1110
TOTAL
RATINGS
26103

Builders FirstSource Outlook Employee Reviews

What makes you most happy at work?

Making new sales. Solving customers problems.

Review from Sales Dept · Posted 9 days ago

being challenged with new and different tasks

Review from Operations Dept · Posted 10 days ago

my customers and getting to interact with them and my co workers they make the work day fun

Review from Sales Dept · Posted 11 days ago

When I learn a new skill.

Review from Sales Dept · Posted 11 days ago

Doing my job and designing houses.

Review from Design Dept · Posted 11 days ago

Being able to help others do their job and make sure the customer is completely satisfied

Review from Customer Success Dept · Posted 11 days ago

The ability to grow and learn when opportunities arise.

Review from Admin Dept · Posted 12 days ago

when I can complete my tasks without being pulled aside to do something for someone else

Review from Operations Dept · Posted 12 days ago

interacting with all the people on a daily basis

Review from Sales Dept · Posted 12 days ago

So thankful that I have a job and love the work that I do.

Review from HR Dept · Posted 12 days ago

A satisfied customer by receiving a complete, accurate, and on time order.

Review from Customer Success Dept · Posted 12 days ago

Most happy for the purpose and the funds.

Review from Design Dept · Posted 14 days ago

The people that I work with.

Review from Admin Dept · Posted 14 days ago

Being able to assist someone so they can get their job done.

Review from Finance Dept · Posted 15 days ago

Being part of a Great Team of co-workers, BFS and consultants

Review from Product Dept · Posted 15 days ago

My co-workers and working environment.

Review from Executive Dept · Posted 15 days ago

Being able to go out on the field and work with our builders and contractors.

Review from Operations Dept · Posted 15 days ago

New opportunity to better myself each day. Try to learn something new every workday, either with our team or our clients or our current market.

Review from Sales Dept · Posted 15 days ago

No mistakes and smooth transaction& opp.

Review from HR Dept · Posted 15 days ago

Resolving tough issues. Making the customers happy and letting them know that I care about their needs and that I will do what it takes to get the job done promptly and correctly.

Review from Admin Dept · Posted 15 days ago

What's going wrong and how can it be improved?

Leadership starts at the top, if they follow whatever they want to do, but expect others to follow their own rules not corporate rules, Osha policy improvement cannot be made.

Review from Admin Dept · Posted 11 days ago

Employees are not challenged enough in their daily work. Managers are too top down. It is hard for an employee to own their job when managers do not empower them. Locations need to work together as a team and value everyone, customers and employees.

Review from Operations Dept · Posted 11 days ago

There doesn't seem to be any commitment to our store. There isn't clear leadership or defined pathway to success. My skills are under-utilized. This place lacks consistency and adequate processes, causing wasted time and effort everyday

Review from Design Dept · Posted 12 days ago

At times there is unnecessary drama that arises. Team members staying in their own professional lanes instead of worrying about other team members and their goals. Giving team members a break when mistakes are made and working together on training.

Review from Operations Dept · Posted 15 days ago

could get more help at work

Review from Operations Dept · Posted 15 days ago

The company offers very little holidays/benefits. They always say those are only bank holidays. They expect 100% dedication for low wages. Most employees earn less than McDonalds employees and their general attitude is "be grateful you have a job" as if we were undocumented employees.

Review from Admin Dept · Posted 15 days ago

Better pay for the work. More recognition especially for those, other than salesman, that have been with the company for many years. Celebrate differences at the local level. There is a lot of positivity at the corporate level but not at the local warehouses/yards.

Review from Sales Dept

Either replace the manager or have that individual take some serious classes on how to be one. Issues include lack of confidentiality and professionalism.

Review from Finance Dept

We have some employees here that have helped build this store for many years and are very knowledgeable about how to make a customer happy to return. Those ideas from us should be considered in our everyday operations and not just told that it's not the direction the company is going.

Review from Sales Dept

Management allows favorite employees to do whatever they want without consequences, while holding other employees accountable to the same offenses

Review from Admin Dept

Pay is terrible. See the pattern here?

Review from Customer Success Dept

There is no communication between departments

Review from Operations Dept

Every time a new system is introduced, it doesn't seem like it had been tested thoroughly. There aren't answers for items that should have been looked at before things are rolled out. It doesn't seem like management feels they should ask the actual users what is important for us to get the job don

Review from Finance Dept

Work is work, what's to be excited about? We all work remotely so no human contact

Review from Engineering Dept

better recognition, better communication, less micromanagement

Review from Product Dept

Morale is terrible. Folks constantly being forced to step up and do more with little to no "thanks". Constant feeling that you could lose your job at any time. Show some appreciation! Invest in your people! Folks working from home cause more work for those who show up daily. Period. Ask us!

Review from Operations Dept

Company or manager trust and better pay

Review from Sales Dept

the immediate management has no idea what the work is and is very rude and condescending. The company let tenured BFS employees go while hiring and retaining contractors. It makes no sense. The people remaining are left to pick up the pieces.

Review from IT Dept

Toxic environment with no leadership

Review from Sales Dept

Leadership has lost our buy in. They're so focused on digital and dollars. They've lost focus on the TM in front of them. Outside sales can do absolutely no wrong, and other teams like inside sales and pricing are constantly being kicked down.

Review from Sales Dept

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Review Sentiment at Builders FirstSource

88
88%
12
12%

About Builders FirstSource's Outlook

A
80/100

Where This Score Ranks Builders FirstSource's Outlook

TOP
10%

In the Top 10% of 1226 similar size companies on Comparably

TOP
20%

In the Top 20% of 108 companies in Dallas

1st

1st place versus 4 competitors rated on Comparably

Builders FirstSource's Outlook is scored an A by 2911 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Builders FirstSource's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Builders FirstSource's overall culture sentiment. Use the filters below to understand Builders FirstSource employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 10 days ago.

Rate Outlook the Highest

  • Department - Business Development
    +14%
  • Department - Marketing
    +12%
  • Department - HR
    +12%

Rate Outlook the Lowest

  • Ethnicity - African American/Black
    -4%
  • Ethnicity - Other
    -4%
  • Department - Customer Success
    -2%

How Builders FirstSource's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1095 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

84
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic19%
Good61%
Neutral16%
Bad3%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes78%
No22%
Are you typically excited about going to work each day?
×
Rate your company