Builders FirstSource Employee Reviews | Comparably
We are hiring!
Builders FirstSource Claimed Company
Behind every truss and door we build. At the core of every digital solution we introduce. Engrained into every piece of millwork we craft, you’ll find it. Something more. For our customers and your career. At BFS, we’re continually growing, evolving, innovating, and advancing. The desire to make an impact fuels our collective purpose. It inspires us to new heights and drives us to be the best every day as we transform the future of homebuilding. We want you and your career to be greater than what you ever could have expected. It’s about helping you achieve your potential. That’s why we offer and embrace more. More opportunities to advance. More access to the latest tools and technologies. More reasons to celebrate each other’s wins. More chances to make a meaningful difference in our communities. Join us and see what’s possible when you have team members from coast to coast all pulling together, up for every challenge, ready for anything, and Built for More. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
985
TOTAL
RATINGS
22602

Builders FirstSource Employee Reviews

Out of 3790 Builders FirstSource employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Builders FirstSource improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Builders FirstSource compared to all other departments at the company. The Product team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They care and appreciate the work and dedication of the employees. The workplace is comfortable and leadership welcomes feedback.

Review from Finance Dept · Posted 8 days ago

I like everything about them.

Review from Sales Dept · Posted 10 days ago

You are treated as an individual and not a number

Review from Admin Dept · Posted 10 days ago

They come out of the office and speak to us on a regular basis. They treat us like people, not just a number.

Review from Sales Dept · Posted 15 days ago

They trust me to do what needs to be done and generally don't micro manage.

Review from Sales Dept · Posted 17 days ago

What does the leadership team need to get better at?

Leadership Reviews

I am not sure which leadership team you are referring to. However, it seems that upper management (not local) is out of touch with basic business practices... I mean what it takes to make this business work on a day to day basis. The personnel and training to get the work done.

Review from Operations Dept · Posted 19 days ago

No favoritism, less hiding behind company polices

Review from Sales Dept · Posted 22 days ago

The leadership team needs to remember there is a person behind the spreadsheet. There is more to being a leader than having a good P/L sheet.

Review from Sales Dept

Communication in a clear way, and not with corpo jargon.

Review from Operations Dept

They need to hold people accountable and the ones that need held accountable. There seams to be a buddy system where the buddies do no wrong when it is plain in sight and the people who try to do their best get overlooked or told they are doing wrong. I would be willing to talk to someone if wanted.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

It's competitive and offers a range of choices and company sponsored programs

Review from Finance Dept · Posted 8 days ago

The health insurance is really good.

Review from Sales Dept · Posted 10 days ago

health insurance is reasonably priced.

Review from Sales Dept · Posted 15 days ago

The base salary paired with the vehicle allowance. Truly great things to have as an outside salesperson.

Review from Sales Dept · Posted 18 days ago

What I value most is the combination of compensation and growth opportunity. The package rewards performance, but also supports long-term development, which is important to me.

Review from Customer Success Dept · Posted 18 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I work for the market and not a specific location. I do not believe the bonus pool is shared in the best way.

Review from Admin Dept · Posted 10 days ago

I feel like I'm only valued when they need me and sometimes, they ask you to do too much. I feel like I'm just the fill in. I feel like they discriminate against gender here. If there was better recognition and a little bit higher pay the job might be worth considering

Review from Product Dept · Posted 18 days ago

the vehicle reimbursements program is severely lacking. Competitor are offering double to monthly allotment and much better milage. Also, basing this off a mid-sized SUV is wrong. Any good lumber/door salesman should be driving a truck. Company trucks were the best option for customer service.

Review from Sales Dept · Posted 19 days ago

Not only to be paid based on my peers - folks in similar but to have merit-based pay (I am a woman and yes, I am going there) Not just an everyone gets the same thing. You do a good job - your raise reflects that. There should be an incentive for folks who report in daily (not work remotely).

Review from Operations Dept · Posted 19 days ago

The pay is lower than someone with my qualifications should be making, the raises are so tiny they are barely even noticeable, and you must wait a full year to get a raise, regardless of circumstances or progress made over the first few months. VERY frustrating because that locks you into low pay.

Review from Sales Dept · Posted 22 days ago

What are some of the best things about your team?

Team Reviews

We are a team that works together supporting each other, we like each other, and like coming to work.

Review from Finance Dept · Posted 8 days ago

We all get a long great and work well together.

Review from Sales Dept · Posted 10 days ago

We are like family and care about each other

Review from Admin Dept · Posted 10 days ago

we are all pretty much like minded. a lot of diversity in ethnicities, and everyone likes to cut up, but we still get the job done. it makes the days go by better.

Review from Sales Dept · Posted 15 days ago

that we work well as a team to ensure we all win

Review from Sales Dept · Posted 17 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

There is a lot of finger pointing and not of a lot of accountability

Review from Sales Dept · Posted 22 days ago

The level of competency with the contractors that have been hired is very low. BFS employees are being let go while contractors are being hired.

Review from IT Dept · Posted 22 days ago

Need to care more and do their job better

Review from Operations Dept · Posted 23 days ago

There is only a few that are not professional and rude. There is one that is a salesman that is rude and gets special treatment since he sells good and we need sales. I think that just gives someone to say I can get what I want when I want and is not fair to others.

Review from Operations Dept

They are SO loud. I really wish they would learn to manage the noise level so we can all work in a moderately quiet environment. The noises and repeated words that come out of my coworker closest to my desk are obnoxious and unnecessary.

Review from Admin Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Team members are treated fairly and with respect.

Review from Finance Dept · Posted 8 days ago

We all get along great and work well together.

Review from Sales Dept · Posted 10 days ago

It is upbeat and there is laughter even when things are stressful

Review from Admin Dept · Posted 10 days ago

dealing with the public. you get a good mix of people.

Review from Sales Dept · Posted 15 days ago

technology 1st philosophy a a

Review from Sales Dept · Posted 17 days ago

What needs to change to make the company culture better?

Environment Reviews

it really needs to start with the leadership team and upper management. Employees need better recognition, there needs to be less micromanagement, and the way management engages with employees needs to improve

Review from Product Dept · Posted 18 days ago

Better pay, better benefits, more accountability

Review from Sales Dept · Posted 22 days ago

people being less negative about things

Review from Sales Dept

Again communication. Perhaps having monthly meeting within the office and more morale boosting. Also some positive encouragement instead of always focusing on the negative.

Review from Admin Dept

managers and supervisors. Pay. Employee appreciation. Positive management.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

They asked great questions that was specific to my role

Review from Business Development Dept

everyone was on the same page, had the same views on the company and the direction

Review from HR Dept

Relaxed and easy interview process

It was very fast and friendly

Honest and simple. No aggressive and challenging questions.

Review from Product Dept

What would you improve about your company's interview process?

Interviews Reviews

Make sure they can read a tape measure

Did not have an interview with the joke of managers current

Talk to people and understand who they are

Hire qualified employees and management

Review from Operations Dept

What makes you most happy at work?

Outlook Reviews

Leading an amazing group of professionals, watching them grow and be successful.

Review from Finance Dept · Posted 8 days ago

My coworkers and my customers.

Review from Sales Dept · Posted 10 days ago

Getting to work with others

Review from Admin Dept · Posted 10 days ago

i am very customer oriented, so i would have to say customer satisfaction

Review from Sales Dept · Posted 15 days ago

creating solutions that help our team succeed

Review from Sales Dept · Posted 17 days ago

What's going wrong and how can it be improved?

Outlook Reviews

better recognition, better communication, less micromanagement

Review from Product Dept · Posted 18 days ago

Morale is terrible. Folks constantly being forced to step up and do more with little to no "thanks". Constant feeling that you could lose your job at any time. Show some appreciation! Invest in your people! Folks working from home cause more work for those who show up daily. Period. Ask us!

Review from Operations Dept · Posted 19 days ago

Company or manager trust and better pay

Review from Sales Dept · Posted 22 days ago

the immediate management has no idea what the work is and is very rude and condescending. The company let tenured BFS employees go while hiring and retaining contractors. It makes no sense. The people remaining are left to pick up the pieces.

Review from IT Dept · Posted 22 days ago

Leadership has lost our buy in. They're so focused on digital and dollars. They've lost focus on the TM in front of them. Outside sales can do absolutely no wrong, and other teams like inside sales and pricing are constantly being kicked down.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Builders FirstSource yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Builders FirstSource yet.
Be the first to contribute a review.

Review Sentiment at Builders FirstSource

89
89%
11
11%
×
Rate your company