Builders FirstSource Employee Reviews | Comparably
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Builders FirstSource Claimed Company
Builders FirstSource is a leading U.S. supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow. read more
EMPLOYEE
PARTICIPANTS
1110
TOTAL
RATINGS
26103

Builders FirstSource Employee Reviews

Out of 4407 Builders FirstSource employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Builders FirstSource improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Builders FirstSource compared to all other departments at the company. The Product team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.

Briefly describe your overall experience at your company

they listen to ideas and are anxious to help

Review from Sales Dept · Posted 9 days ago

have enjoyed working here and making this company better

Review from Operations Dept · Posted 9 days ago

Disappointing, and stuck, too old to move on.

Review from Admin Dept · Posted 10 days ago

What do you like best about the leadership team?

Leadership Reviews

They communicate on a regular basis

Review from Sales Dept · Posted 9 days ago

they listen to what I have to say

Review from Operations Dept · Posted 9 days ago

That we all get along and everyone is helpful with each other

Review from Sales Dept · Posted 10 days ago

They keep us in the loop

Review from Design Dept · Posted 10 days ago

They are available to talk to when needed. Let me do my job without micromanaging me. Listens to my suggestions.

Review from Customer Success Dept · Posted 11 days ago

What does the leadership team need to get better at?

Leadership Reviews

Stop looking out after temp members and remember that long-time full-time team members got them to where they are. promoting from within not outsourcing from other locations or other places. acknowledging that some people care but do not appreciate being overlooked, dismissed or pushed down because

Review from Admin Dept · Posted 10 days ago

Communicate clearly their vision for the group and their long term and short term goals. Executive group down sized our group over the last two years and now they want to reinvest in the product group. BFS does not value the customer's experience. BFS has lost a number of customers to poor experienc

Review from Operations Dept · Posted 11 days ago

communication, setting expectations, performance reviews, clear direction...

Review from Design Dept · Posted 11 days ago

Focus more on what the basic function(s) are within our business. Make more decisions based off what is best for the company and its Team members as a whole, not what is best for the stock price.

Review from Executive Dept · Posted 14 days ago

Creating succession plans for younger leadership to strive to promote within. Be clearer on what the "Bonus Plan" entails and what BFS is doing to ensure leaders are paid appropriately in a downturn market.

Review from Operations Dept · Posted 14 days ago

What is the best part about your compensation package?

Compensation Reviews

I get to work from home

Review from Sales Dept · Posted 9 days ago

I have no compensation package

Review from Operations Dept · Posted 9 days ago

the 401k and the paid holidays

Review from Sales Dept · Posted 10 days ago

The company is consistent with yearly raises. My PTO is very good as well.

Review from Sales Dept · Posted 10 days ago

My weekly pay is good just wish my incentive pay was better.

Review from Customer Success Dept · Posted 11 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We could have better pay.

Review from Design Dept · Posted 10 days ago

Fair pay for the job that's being done, no raise from mgmt. - ever. only cost of living increase yearly (that's under the of inflation, costs rising don't match at all. "Rich get richer - rest of us suffer", no other choice

Review from Admin Dept · Posted 10 days ago

I have no clear direction or expectation of what i should be doing better or differently or what I'm doing well. there's 0 communication

Review from Design Dept · Posted 11 days ago

With my seniority and experience I am paid less for the same or lesser work from my younger counterparts. I could move to a different company and make more money with equal or lesser responsibilities.

Review from Admin Dept · Posted 14 days ago

A pay raise that is comparable to the cost of living. a five-cent raise is utterly disrespectful.

Review from Sales Dept · Posted 14 days ago

What are some of the best things about your team?

Team Reviews

they are always helpful and responsive

Review from Sales Dept · Posted 9 days ago

They try to lean new tools for the daily tasks

Review from Operations Dept · Posted 9 days ago

we all help each other and get along great together and work as a team

Review from Sales Dept · Posted 10 days ago

The comradery developed from years of working together. We develop a good understanding of each other and how we best work together.

Review from Sales Dept · Posted 10 days ago

We are work well together

Review from Design Dept · Posted 10 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Speak English, show up every day, perform their duties and pay attention to their trainings. They just don't care. incentive program kills morale. not shared equally, and nothing for indirect even though 40% increase of production attributed to safety.

Review from Admin Dept · Posted 10 days ago

My co-workers in Orem wanted to work as a team and make things better for the customers and BFS employees. My co-workers in West Jordan and other locations were aggressive and mostly negative. They only reached out when they needed a problem solved. Quick to point a finger. We need to work together.

Review from Operations Dept · Posted 11 days ago

be a team player. All need better customer service. skills

Review from Sales Dept · Posted 14 days ago

communication needs improvement. Being cursed out for doing my job by other employees is unacceptable. This has all been brought to management's eyes and nothing has been done.

Review from Operations Dept · Posted 14 days ago

micromanaging - never about the things you get done during the month, only what doesn't happen

Review from Finance Dept · Posted 15 days ago

What is most positive about the culture and environment at your company?

Environment Reviews

there are a lot of experienced people so it makes it easier

Review from Sales Dept · Posted 9 days ago

working together as a team

Review from Operations Dept · Posted 9 days ago

the customers that come into our store

Review from Sales Dept · Posted 10 days ago

The management team is very understanding and realistic with employees. They are reasonable people that treat you with respect.

Review from Sales Dept · Posted 10 days ago

My co-workers that I work with.

Review from Design Dept · Posted 10 days ago

What needs to change to make the company culture better?

Environment Reviews

As a member since the beginning (Pelican Co) There has been a rot from the inside (physical to the buildings and attitude/aptitude). No one cares in conclusion. a wage that started at $15/hour a few years ago would need to be around $19-$22/hour today to maintain similar purchases, NOT HERE

Review from Admin Dept · Posted 10 days ago

I've had 5 different managers in 6yrs which have consistently gotten worse and less knowledgeable. The micromanaging is unnecessary.

Review from Design Dept · Posted 18 days ago

Accountability for every employee, no playing favorites

Review from Admin Dept

it really needs to start with the leadership team and upper management. Employees need better recognition, there needs to be less micromanagement, and the way management engages with employees needs to improve

Review from Product Dept

Better pay, better benefits, more accountability

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

It has been a long time since I have interviewed so not the best person to address this issue.

Review from Finance Dept

short and to the point

Review from Sales Dept

Been over 20+ years since I did this, not familiar with new process.

Review from Sales Dept

They asked great questions that was specific to my role

Review from Business Development Dept

I was encouraged to ask questions and felt the questions were answered completely.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Questions on knowledge of business

Review from Product Dept

They still have people walk in off the street to fill out aplications which are not documented and tracked and thrown in a pile.

Review from Operations Dept

Tell the truth since the beginning

Review from Sales Dept

Make sure they can read a tape measure

Did not have an interview with the joke of managers current

What makes you most happy at work?

Outlook Reviews

Making new sales. Solving customers problems.

Review from Sales Dept · Posted 9 days ago

being challenged with new and different tasks

Review from Operations Dept · Posted 9 days ago

my customers and getting to interact with them and my co workers they make the work day fun

Review from Sales Dept · Posted 10 days ago

When I learn a new skill.

Review from Sales Dept · Posted 10 days ago

Doing my job and designing houses.

Review from Design Dept · Posted 10 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Leadership starts at the top, if they follow whatever they want to do, but expect others to follow their own rules not corporate rules, Osha policy improvement cannot be made.

Review from Admin Dept · Posted 10 days ago

Employees are not challenged enough in their daily work. Managers are too top down. It is hard for an employee to own their job when managers do not empower them. Locations need to work together as a team and value everyone, customers and employees.

Review from Operations Dept · Posted 11 days ago

There doesn't seem to be any commitment to our store. There isn't clear leadership or defined pathway to success. My skills are under-utilized. This place lacks consistency and adequate processes, causing wasted time and effort everyday

Review from Design Dept · Posted 11 days ago

At times there is unnecessary drama that arises. Team members staying in their own professional lanes instead of worrying about other team members and their goals. Giving team members a break when mistakes are made and working together on training.

Review from Operations Dept · Posted 14 days ago

could get more help at work

Review from Operations Dept · Posted 14 days ago

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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Review Sentiment at Builders FirstSource

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