Builders FirstSource Employee Reviews
Out of 4083 Builders FirstSource employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Builders FirstSource improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Builders FirstSource compared to all other departments at the company. The Product team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Accountability and holding the same standard for each employee
Review from Admin Dept
THE PAY SUCKS BETTER WAGES
Review from Customer Success Dept
Involve the employees in the decision-making process, especially when they want to make big changes and get their input.
Review from Operations Dept
Medical Benefits are too expensive and pay rates are low
Review from Operations Dept
I am not sure which leadership team you are referring to. However, it seems that upper management (not local) is out of touch with basic business practices... I mean what it takes to make this business work on a day to day basis. The personnel and training to get the work done.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Having my pay increased would help with that.
Review from Design Dept · Posted 22 days ago
incentive program, job distribution mix.
Review from Design Dept · Posted 22 days ago
Unfortunately - no one seems to be able to make ends meet these days. More political than anything, in my opinion.
Review from Admin Dept · Posted 23 days ago
Annual wage increases that extend beyond the standard cost of living. For example, wage increase that occurred March 2026 was actual 2%. At this rate, the longer I am employed here, the more towards poverty I slide. More to share, please reach out.
Review from Operations Dept · Posted 24 days ago
Making only $17/hr after working here for five years.
Review from Sales Dept · Posted a month ago
What do your coworkers need to improve and how could you work together better?
Need to work a touch harder with more attention to detail
Review from Sales Dept · Posted 21 days ago
There is a lot of negativity and gossip. No support from management as far as having those who are not pulling their weight to do more causing burnout in the others with heavier work loads.
Review from Sales Dept · Posted a month ago
Treating each other with respect and common courtesy
Review from Admin Dept
x x x x x
Review from Customer Success Dept
They need to take accountability for their actions and held accountable for their actions
Review from Operations Dept
What needs to change to make the company culture better?
Accountability for every employee, no playing favorites
Review from Admin Dept
it really needs to start with the leadership team and upper management. Employees need better recognition, there needs to be less micromanagement, and the way management engages with employees needs to improve
Review from Product Dept
Better pay, better benefits, more accountability
Review from Sales Dept
people being less negative about things
Review from Sales Dept
Again communication. Perhaps having monthly meeting within the office and more morale boosting. Also some positive encouragement instead of always focusing on the negative.
Review from Admin Dept
What would you improve about your company's interview process?
Make sure they can read a tape measure
Did not have an interview with the joke of managers current
Talk to people and understand who they are
Hire qualified employees and management
Review from Operations Dept
What's going wrong and how can it be improved?
Better pay for the work. More recognition especially for those, other than salesman, that have been with the company for many years. Celebrate differences at the local level. There is a lot of positivity at the corporate level but not at the local warehouses/yards.
Review from Sales Dept · Posted a month ago
Either replace the manager or have that individual take some serious classes on how to be one. Issues include lack of confidentiality and professionalism.
Review from Finance Dept
We have some employees here that have helped build this store for many years and are very knowledgeable about how to make a customer happy to return. Those ideas from us should be considered in our everyday operations and not just told that it's not the direction the company is going.
Review from Sales Dept
Management allows favorite employees to do whatever they want without consequences, while holding other employees accountable to the same offenses
Review from Admin Dept
Pay is terrible. See the pattern here?
Review from Customer Success Dept
What would you most like to see improved at your company?
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