Builders FirstSource Employee Reviews
Out of 3790 Builders FirstSource employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Builders FirstSource improve their work culture. The Finance team, with 98% positive reviews, reports the best experience at Builders FirstSource compared to all other departments at the company. The Product team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
I am not sure which leadership team you are referring to. However, it seems that upper management (not local) is out of touch with basic business practices... I mean what it takes to make this business work on a day to day basis. The personnel and training to get the work done.
Review from Operations Dept · Posted 20 days ago
No favoritism, less hiding behind company polices
Review from Sales Dept · Posted 23 days ago
The leadership team needs to remember there is a person behind the spreadsheet. There is more to being a leader than having a good P/L sheet.
Review from Sales Dept
Communication in a clear way, and not with corpo jargon.
Review from Operations Dept
They need to hold people accountable and the ones that need held accountable. There seams to be a buddy system where the buddies do no wrong when it is plain in sight and the people who try to do their best get overlooked or told they are doing wrong. I would be willing to talk to someone if wanted.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I work for the market and not a specific location. I do not believe the bonus pool is shared in the best way.
Review from Admin Dept · Posted 11 days ago
I feel like I'm only valued when they need me and sometimes, they ask you to do too much. I feel like I'm just the fill in. I feel like they discriminate against gender here. If there was better recognition and a little bit higher pay the job might be worth considering
Review from Product Dept · Posted 19 days ago
the vehicle reimbursements program is severely lacking. Competitor are offering double to monthly allotment and much better milage. Also, basing this off a mid-sized SUV is wrong. Any good lumber/door salesman should be driving a truck. Company trucks were the best option for customer service.
Review from Sales Dept · Posted 20 days ago
Not only to be paid based on my peers - folks in similar but to have merit-based pay (I am a woman and yes, I am going there) Not just an everyone gets the same thing. You do a good job - your raise reflects that. There should be an incentive for folks who report in daily (not work remotely).
Review from Operations Dept · Posted 20 days ago
The pay is lower than someone with my qualifications should be making, the raises are so tiny they are barely even noticeable, and you must wait a full year to get a raise, regardless of circumstances or progress made over the first few months. VERY frustrating because that locks you into low pay.
Review from Sales Dept · Posted 23 days ago
What do your coworkers need to improve and how could you work together better?
There is a lot of finger pointing and not of a lot of accountability
Review from Sales Dept · Posted 23 days ago
The level of competency with the contractors that have been hired is very low. BFS employees are being let go while contractors are being hired.
Review from IT Dept · Posted 23 days ago
Need to care more and do their job better
Review from Operations Dept · Posted 24 days ago
There is only a few that are not professional and rude. There is one that is a salesman that is rude and gets special treatment since he sells good and we need sales. I think that just gives someone to say I can get what I want when I want and is not fair to others.
Review from Operations Dept
They are SO loud. I really wish they would learn to manage the noise level so we can all work in a moderately quiet environment. The noises and repeated words that come out of my coworker closest to my desk are obnoxious and unnecessary.
Review from Admin Dept
What needs to change to make the company culture better?
it really needs to start with the leadership team and upper management. Employees need better recognition, there needs to be less micromanagement, and the way management engages with employees needs to improve
Review from Product Dept · Posted 19 days ago
Better pay, better benefits, more accountability
Review from Sales Dept · Posted 23 days ago
people being less negative about things
Review from Sales Dept
Again communication. Perhaps having monthly meeting within the office and more morale boosting. Also some positive encouragement instead of always focusing on the negative.
Review from Admin Dept
managers and supervisors. Pay. Employee appreciation. Positive management.
Review from Sales Dept
What would you improve about your company's interview process?
Make sure they can read a tape measure
Did not have an interview with the joke of managers current
Talk to people and understand who they are
Hire qualified employees and management
Review from Operations Dept
What's going wrong and how can it be improved?
better recognition, better communication, less micromanagement
Review from Product Dept · Posted 19 days ago
Morale is terrible. Folks constantly being forced to step up and do more with little to no "thanks". Constant feeling that you could lose your job at any time. Show some appreciation! Invest in your people! Folks working from home cause more work for those who show up daily. Period. Ask us!
Review from Operations Dept · Posted 20 days ago
Company or manager trust and better pay
Review from Sales Dept · Posted 23 days ago
the immediate management has no idea what the work is and is very rude and condescending. The company let tenured BFS employees go while hiring and retaining contractors. It makes no sense. The people remaining are left to pick up the pieces.
Review from IT Dept · Posted 23 days ago
Leadership has lost our buy in. They're so focused on digital and dollars. They've lost focus on the TM in front of them. Outside sales can do absolutely no wrong, and other teams like inside sales and pricing are constantly being kicked down.
Review from Sales Dept
What would you most like to see improved at your company?
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