
By transforming customer interaction data into insight our solutions facilitate rapid resolution – which is the fundamental driver for customer experience. Our Mission is to enable this capability with products that: Produce usable feedback which ensures the democratization of mission critical information to all levels of the enterprise simultaneously – we call this pervasive business intelligence. Are delivered from a cloud infrastructure that is reliable, resilient and elastically scalable from the midmarket to the enterprise. From a team of professionals that passionately believe in the power of feedback in improving our own organization every day in every way.
Feedback is a gift.<br><br>When leaders and front-line employees receive Feedback from customers, which is real-time and reliable - the enterprise is enabled with agility and responsiveness. CallMiner will lead the market with products that empower the enterprise to benefit from the gift that Feedback represents.
Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.