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Anonymously Rate Your Experience & Make Work BetterCarePayment employees are -75% more likely to recommend CarePayment as a great place to work
| 0% | Promoters |
|---|---|
| 25% | Passives |
| 75% | Detractors |
Working at CarePayment is rated below average by 4 employees, across various culture dimensions. CarePayment employees rate Retention highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting CarePayment’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Portland. See below in detail how working at CarePayment was rated by employees.
Overall Company Culture at CarePayment is rated D
Last updated months ago
CarePayment ranks in the Bottom 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 1 CarePayment employee reviews, 100% were constructive reviews with the goal of helping CarePayment improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
What does the leadership team need to get better at?communicating. Everyone works in silos with no apparent coordination.
Patient experience and loyalty, healthcare finance, managing A/R for hospitals and health systems.
| Headquarter | 5300 Meadows Road, Suite 400 Portland, OR United States of America |
|---|---|
| Website | www.carepayment.com |
| Founding Date | 2004 |
| Tel | 503-419-3500 |
| Company Status | Private |
CarePayment competitors include InstaMed, PaySpan, Inc., RevSpring, and Prosper Healthcare. CarePayment ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how CarePayment compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
4 employees at CarePayment have reviewed CarePayment across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 CarePayment employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at CarePayment are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no CarePayment employees have provided insight into whether or not they clearly understand CarePayment's KPIs and OKRs.
Craig’s approval rate is lower compared to CEOs at similar sized companies, putting Craig in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Portland. Craig Hodges’s employees rank CarePayment in the Top 50% for Retention, in the Bottom 20% for Manager, and in the Bottom 15% for Outlook.
Craig Hodges CEO / President
Craig Hodges serves as the CEO / President of CarePayment.
Kimberly Piekenbrock Vice President, Sales Operations
Kimberly Piekenbrock serves as the Vice President, Sales Operations of CarePayment. Kimberly started at CarePayment in... read more
Karen Dillard Regional Vice President of Sales
Karen Dillard serves as the Regional Vice President of Sales of CarePayment. Karen started at CarePayment in December of... read more
Laura Aylward Vice President Marketing
Laura Aylward serves as the Vice President Marketing of CarePayment. Laura started at CarePayment in October of 2016.... read more
Bill Scott Regional Vice President
Bill Scott serves as the Regional Vice President of CarePayment. Bill started at CarePayment in December of 2017. Bill... read more
Brian Barlet Vice President of Account Management
Brian Barlet serves as the Vice President of Account Management of CarePayment. Brian started at CarePayment in December... read more
Buffy Loveday VP Strategic Development
Buffy Loveday serves as the VP Strategic Development of CarePayment. Buffy started at CarePayment in December of 2015.... read more
Karen Friemoth Regional Vice President at CarePayment
Karen Friemoth serves as the Regional Vice President at CarePayment of CarePayment.
How much do people at CarePayment get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CarePayment is $80,783, or $38 per hour, while the estimated median salary is $220,501, or $106 per hour.
At CarePayment, the highest paid job is a Director of Engineering at $156,957 annually and the lowest is a CS Rep at $42,967 annually. Average CarePayment salaries by department include: Product at $109,196, Operations at $79,901, Design at $87,991, and Business Development at $92,559. Half of CarePayment salaries are above $220,501.
2 employees at CarePayment rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 8 ratings) while 2 employees at CarePayment rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 2 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $102k | $102k | 1st Percentile |
25th Percentile $157k | $157k | 25th Percentile |
50th Percentile $219k | $219k | 50th Percentile |
75th Percentile $235k | $235k | 75th Percentile |
100th Percentile $326k | $326k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at CarePayment across various culture dimensions.
CarePayment PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
All Industries | 100% |
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Candidates By Location
San Francisco | 50% | |
|---|---|---|
Portland | 50% |
What is CarePayment address?
CarePayment location is at 5300 Meadows Road, Suite 400
Who is the CEO of CarePayment?
CarePayment CEO is Craig Hodges, their score by employees is 33
What is CarePayment eNPS?
The eNPS for CarePayment is -75
What is the salary for Business Analyst in CarePayment?
Business Analyst average salary in the US is 67k
What are the salaries in the Finance in CarePayment?
The average salaries for Finance in CarePayment is 87k