CarePayment Culture | Comparably
Patient experience and loyalty, healthcare finance, managing A/R for hospitals and health systems. read more
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
48

CarePayment Company Culture

CarePayment Culture

This score is derived from employee ratings & reviews
2.6/5
CarePayment's Overall Culture is rated D

Top Rated Culture Dimensions

CarePayment CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Craig Hodges CarePayment's CEO
Craig Hodges
33 /100

Diversity at CarePayment

Women at CarePayment

CarePayment eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-75

CarePayment employees are -75% more likely to recommend CarePayment as a great place to work

0%Promoters
25%Passives
75%Detractors

Working at CarePayment

Working at CarePayment is rated below average by 4 employees, across various culture dimensions. CarePayment employees rate Retention highest among all categories, and think that CEO Rating and Leadership have the most room for improvement, putting CarePayment’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Portland. See below in detail how working at CarePayment was rated by employees.

Overall Company Culture at CarePayment

D

Overall Company Culture at CarePayment is rated D

Last updated months ago

Bottom
20%

CarePayment ranks in the Bottom 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

CarePayment Employee Reviews

Out of 1 CarePayment employee reviews, 100% were constructive reviews with the goal of helping CarePayment improve their work culture.

0%
100%
Positive Reviews0%
Constructive Feedback100%

Constructive Feedback From CarePayment Employees

  • What does the leadership team need to get better at?
    communicating. Everyone works in silos with no apparent coordination.

CarePayment Company Information

CarePayment Company Overview

Patient experience and loyalty, healthcare finance, managing A/R for hospitals and health systems.

Headquarter5300 Meadows Road, Suite 400
Portland, OR
United States of America
Websitewww.carepayment.com
Founding Date2004
Tel503-419-3500
Company StatusPrivate

CarePayment Competitors

CarePayment competitors include InstaMed, PaySpan, Inc., RevSpring, and Prosper Healthcare. CarePayment ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how CarePayment compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    InstaMed's Logo
    InstaMed
    4.3/5
  2. #2
    PaySpan, Inc. Logo
    PaySpan, Inc.
    3.7/5
  3. #3
    RevSpring's Logo
    RevSpring
    3.0/5
  4. #4
    CarePayment's Logo
    CarePayment
    2.6/5
  5. #5
    Prosper Healthcare's Logo
    Prosper Healthcare
    2.4/5

CarePayment Employees

4 employees at CarePayment have reviewed CarePayment across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 4 CarePayment employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Overall, the employees at CarePayment are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CarePayment - Employee Onboarding

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CarePayment KPIs and OKRs

At this moment no CarePayment employees have provided insight into whether or not they clearly understand CarePayment's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CarePayment CEO & Leadership

CarePayment CEO - Craig Hodges

Craig Hodges CarePayment's CEO
33 /100

Craig’s approval rate is lower compared to CEOs at similar sized companies, putting Craig in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Portland. Craig Hodges’s employees rank CarePayment in the Top 50% for Retention, in the Bottom 20% for Manager, and in the Bottom 15% for Outlook.

CarePayment Leadership

  • Craig Hodges  CEO / President

    Craig Hodges CEO / President

    Craig Hodges serves as the CEO / President of CarePayment.

  • Kimberly Piekenbrock Vice President, Sales Operations

    Kimberly Piekenbrock serves as the Vice President, Sales Operations of CarePayment. Kimberly started at CarePayment in... read more

  • Karen Dillard Regional Vice President of Sales

    Karen Dillard serves as the Regional Vice President of Sales of CarePayment. Karen started at CarePayment in December of... read more

  • Laura Aylward Vice President Marketing

    Laura Aylward serves as the Vice President Marketing of CarePayment. Laura started at CarePayment in October of 2016.... read more

  • Bill Scott Regional Vice President

    Bill Scott serves as the Regional Vice President of CarePayment. Bill started at CarePayment in December of 2017. Bill... read more

  • Brian Barlet Vice President of Account Management

    Brian Barlet serves as the Vice President of Account Management of CarePayment. Brian started at CarePayment in December... read more

  • Buffy Loveday VP Strategic Development

    Buffy Loveday serves as the VP Strategic Development of CarePayment. Buffy started at CarePayment in December of 2015.... read more

  • Wes Pass Chief Strategy Officer

    Wes Pass serves as the Chief Strategy Officer of CarePayment. Wes started at CarePayment in August of 2018. Wes... read more

  • Karen Friemoth Regional Vice President at CarePayment

    Karen Friemoth serves as the Regional Vice President at CarePayment of CarePayment.

CarePayment Salaries

How much does CarePayment pay?

How much do people at CarePayment get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CarePayment is $80,783, or $38 per hour, while the estimated median salary is $220,501, or $106 per hour.

At CarePayment, the highest paid job is a Director of Engineering at $156,957 annually and the lowest is a CS Rep at $42,967 annually. Average CarePayment salaries by department include: HR at $91,056, Operations at $79,901, Admin at $53,387, and Business Development at $92,559. Half of CarePayment salaries are above $220,501.

2 employees at CarePayment rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 8 ratings) while 2 employees at CarePayment rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 2 ratings).

Last updated months ago.

1st Percentile
$102k
$102k1st Percentile
25th Percentile
$157k
$157k25th Percentile
50th Percentile
$219k
$219k50th Percentile
75th Percentile
$235k
$235k75th Percentile
100th Percentile
$326k
$326k100th Percentile
$80,783*
Average Compensation
$220,501*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CarePayment Salaries by Department

Explore CarePayment Salaries

Diversity & Inclusion at CarePayment

The Diversity score provides insights into how diverse employees feel and rate their work experience at CarePayment across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

CarePayment PTO

CarePayment PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CarePayment Careers

CarePayment Jobs

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Let CarePayment Know You Want To Work There

Overview of Candidates Interested in CarePayment on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

San Francisco
50%
Portland
50%

Frequently Asked Questions regarding CarePayment

What is CarePayment address?

CarePayment location is at 5300 Meadows Road, Suite 400

Who is the CEO of CarePayment?

CarePayment CEO is Craig Hodges, their score by employees is 33

What is CarePayment eNPS?

The eNPS for CarePayment is -75

What is the salary for Designer in CarePayment?

Designer average salary in the US is 48k

What are the salaries in the IT in CarePayment?

The average salaries for IT in CarePayment is 77k

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