CareSource Employee Reviews
Out of 72 CareSource employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping CareSource improve their work culture. The Customer Support team, with 67% positive reviews, reports the best experience at CareSource compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Easy to speak to and listens
Person oriented in leadership efforts, positive, inspiring
They are engaged and have been accessible to me with the role I currently work in.
They are nice to me
Understanding, promote growth, flexible, caring
Review from Customer Support Dept
What does the leadership team need to get better at?
The leadership team needs to delegate. They also need to operate as one team as opposed to adversaries. There is too much throwing under the bus.
Transparency, value employees, consistent treatment, stop favoritism, communication
They should be ashamed of themselves to have allowed what has occurred since they hired jim / chief officer.
Communication when dealing with subordinates
What is the best part about your compensation package?
Bonus, 401k, PTO, OT, life insurance
Above market at a reasonable cost
Pay is good, benefits are good.
Good PTO, pay and benefits.
The bonus is really good!
Why do you feel undervalued and what would make you feel better about your compensation?
High stress and expectations. You get micromanage on everything.
Executive leadership allowed jim to destroy the entire UM department.
yes, paid for what I do and more flexibility
Higher wages and better benefits
Review from Customer Support Dept
i think we should have stock options in company
Review from Customer Support Dept
What are some of the best things about your team?
Committed, professional, helpful, dependable, knowledgeable, reliable, accountable
My team collabrates well with each other and understand the mission
I hired them, they were excellent.
Work well together as individuals and as a team, limited office gossip and drama
We all work together towards a common goal
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Be more inclusive with others
Review from Customer Support Dept
Need to be less of a silo.
They need more education training
What is most positive about the culture and environment at your company?
I work from home and thats about it
Review from Customer Support Dept
There are some great people here amongst the rest of the noise!
Management cares about employee satisfication
Vitality health wellness program work from home
Nothing positive , jim destroyed our culture
What needs to change to make the company culture better?
There aren't any Environment reviews of CareSource yet.
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What did you like most about the interview process?
Was able to ask questions.
Speaking with team leads and management
Onboarding simple online testing easy
The questions were straight forward, everyone seemed engaged during the interview, felt more like a conversation than a formal interview.
IT was a straight forward process
Review from Customer Support Dept
What would you improve about your company's interview process?
Make it easier and tell you how the job really is before you get hired
Review from Customer Support Dept
Stop the massive reference checks. I had to get references from too many people.
They are so slow to respond that i had to take another offer.
What makes you most happy at work?
Delivering quality is what makes me most happy
The culture of the company
When it is time for breaks lunch and end of shift
I feel that the work I am doing is making a positive impact on the community and our members.
Getting to see my co workers
Review from Customer Support Dept
What's going wrong and how can it be improved?
Management needs to be trained and learn skills to make the front line employees feel supported
Review from Customer Support Dept
Executive leadership hired jim for cheif officer & left him in place far too long , allowing him to destroy the entire UM department.
misrepresented jobs and not enough pay
What do you like best about your company?
There aren't any Outlook reviews of CareSource yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of CareSource yet.
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