CareSource Employee Reviews
Out of 72 CareSource employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping CareSource improve their work culture. The Customer Support team, with 67% positive reviews, reports the best experience at CareSource compared to all other departments at the company.
What does the leadership team need to get better at?
The leadership team needs to delegate. They also need to operate as one team as opposed to adversaries. There is too much throwing under the bus.
Transparency, value employees, consistent treatment, stop favoritism, communication
They should be ashamed of themselves to have allowed what has occurred since they hired jim / chief officer.
Communication when dealing with subordinates
Why do you feel undervalued and what would make you feel better about your compensation?
High stress and expectations. You get micromanage on everything.
Executive leadership allowed jim to destroy the entire UM department.
yes, paid for what I do and more flexibility
Higher wages and better benefits
Review from Customer Support Dept
i think we should have stock options in company
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Be more inclusive with others
Review from Customer Support Dept
Need to be less of a silo.
They need more education training
What needs to change to make the company culture better?
There aren't any Environment reviews of CareSource yet.
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What would you improve about your company's interview process?
Make it easier and tell you how the job really is before you get hired
Review from Customer Support Dept
Stop the massive reference checks. I had to get references from too many people.
They are so slow to respond that i had to take another offer.
What's going wrong and how can it be improved?
Management needs to be trained and learn skills to make the front line employees feel supported
Review from Customer Support Dept
Executive leadership hired jim for cheif officer & left him in place far too long , allowing him to destroy the entire UM department.
misrepresented jobs and not enough pay
What would you most like to see improved at your company?
There aren't any Outlook reviews of CareSource yet.
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