CarMax Customer Service Manager Salaries in Washington, DC | Comparably
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We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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CarMax Customer Service Manager Salaries in Washington, DC

The average CarMax Customer Service Manager in Washington, DC earns an estimated $130,536 annually, which includes an estimated base salary of $116,203 with a $14,333 bonus. CarMax's Customer Service Manager compensation is $60,241 more than the US average for a Customer Service Manager. Customer Service Manager salaries at CarMax in Washington, DC can range from $104,800 - $150,000.

In Washington, DC, The Customer Support Department at CarMax earns $6,609 more on average than the Marketing Department.

Last updated 17 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$130,536
Average Compensation
$116,203
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at CarMax

In Washington, DC, Customer Service Managers earn $7,289 more than Customer Service Managers.

Customer Service Manager
$123k*
CS Rep
$59k*
Technical Support
$59k*
* estimated salary

Compensation at CarMax by Department

In Washington, DC, The Customer Support Department averages $6,609 more than the Marketing Department, and $379 less than the Sales Department

Sales
$129,728 Avg. total comp.
+$379
Customer Support
$129,349 Avg. total comp.
Marketing
$122,740 Avg. total comp.
-$7k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to CarMax reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to CarMax reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at CarMax Rate Their Compensation

The majority of Customer Service Managers at CarMax believe they're compensated fairly. 50% of Customer Service Managers at CarMax say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at CarMax

Do you believe you're paid fairly?
57% Yes
57
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
74% Yes
74

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Customer Service Manager Salaries at Similar Size Companies in Washington, DC

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