CarMax Senior Customer Service Manager Salaries in Houston | Comparably
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We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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CarMax Senior Customer Service Manager Salaries in Houston

The average CarMax Senior Customer Service Manager in Houston earns an estimated $83,264 annually, which includes an estimated base salary of $74,245 with a $9,019 bonus. CarMax's Senior Customer Service Manager compensation is $12,969 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at CarMax in Houston can range from $52,000 - $104,000.

In Houston, The Customer Support Department at CarMax earns $14,843 more on average than the Engineering Department.

Last updated 19 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$83,264
Average Compensation
$74,245
avg. base
$9,019
avg. bonus

Senior Customer Service Manager Salaries at CarMax

In Houston, Senior Customer Service Managers earn $3,109 more than Customer Service Managers.

Customer Service Manager
$80k*
Technical Support
$72k*
CS Rep
$42k*
* estimated salary

Compensation at CarMax by Department

In Houston, The Customer Support Department averages $14,843 more than the Engineering Department, and $4,609 less than the Legal Department

Legal
$138,587 Avg. total comp.
+$5k
Customer Support
$133,978 Avg. total comp.
Engineering
$119,135 Avg. total comp.
-$15k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to CarMax reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to CarMax reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at CarMax Rate Their Compensation

The majority of Senior Customer Service Managers at CarMax believe they're compensated fairly. 50% of Senior Customer Service Managers at CarMax say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at CarMax

Do you believe you're paid fairly?
57% Yes
57
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
74% Yes
74

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