Caroo Employee Reviews
Out of 651 Caroo employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Caroo improve their work culture. The Marketing team, with 93% positive reviews, reports the best experience at Caroo compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Less promotion of toxic masculinity within the office.
Review from Customer Support Dept
They should implement when people give solutions to team struggles.
Review from Sales Dept
For sales: yes, it is a numbers game but also look at what people bring to the team qualitatively. There is a crazy high turnover rate, it stinks to see people go so quick
Review from Sales Dept
Consistency in the message that they relay to the teams.
Hearing issues and actually making a change
Why do you feel undervalued and what would make you feel better about your compensation?
Better transparency on equity distribution, better healthcare benefits
I feel as though based on location of job & salary we are definitely on the lower end of the spectrum. In comparison to some competitors we are also paid much less. However, many come here willing to sacrifice pay to an extent to work with awesome people and have a great work/life balance. Gym!
Review from Customer Support Dept
I think they have unrealistic goals (beyond just difficult to achieve ones, actually unattainable) and underpay for the amount of work we put.
Review from Sales Dept
A more competitive base salary for the industry.
Review from Customer Support Dept
Equity transparency (valuation), competitive compensation, and better healthcare
What do your coworkers need to improve and how could you work together better?
I feel grateful that I get to work with people I truly consider to be my friends.
Review from Customer Support Dept
Coming prepared to meetings. Some meeting could be handled over email.
Review from Sales Dept
better use of meeting time - more efficient communication
Overall department and company team are very passive aggressive. A lot of distracting others from their work for things that end up not being important to anyone.
Review from Engineering Dept
It stems from Management. They pit us against each other rather than encourage cooperation.
Review from Marketing Dept
What needs to change to make the company culture better?
Encourage more equality towards men and women.
I would like to see more bounding between teams
Review from Marketing Dept
Helplessness needs to be addressed, no one tries to solve their own problems unless it directly relates to a promotion, leaning on others is fine, relying on them means you cannot function in your role on your own merits.
Review from Engineering Dept
Encourage a more positive, welcoming, cooperative environment. Too many times people think they have to throw others under the bus and that is toxic.
Review from Marketing Dept
What would you improve about your company's interview process?
I felt like they strung me along for a few months so a little less unknown would be nice during that process.
Review from Sales Dept
Have a clear understanding of growth trajectory that aligns with management's expectations.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There is always some lack of communication. Not everyone is on the same page all the time
Review from HR Dept
Nothing to improve! I am not the type of person to get excited about going to work every day.
Review from Product Dept
REALISTIC SQO QUOTAS FOR SDR'S. I completely understand having high expectations but 40 SQOs in a month is not possible in my opinion. Every SDR beleives this and if the quota was more realistic, SDRs would be more motivated to hit goal. Most people assume 40 sqo's is not possiblle - discouraging
Review from Sales Dept
High turnover rates are scary (see previous). It makes people second guess at times
Review from Sales Dept
I think there are favorites that get what they ask for and those that are out of the clique fend for themselves.
What would you most like to see improved at your company?
There are gaps in communication. Nobody is ever on the same page.
Review from HR Dept