Caroo Culture | Comparably
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Caroo Claimed Company
Caroo is the employee engagement platform that’s transforming the way companies connect with their employees. With Caroo, every company can effortlessly build and sustain a company culture that increases retention, fosters team spirit, and celebrates every moment of the employee lifecycle with personalized gifts that give back to charities and an innovative platform that automatically sends, tracks, and manages every moment of recognition. Caroo partners with various charities including Feeding America. Since 2015, Caroo has donated over 17 million meals and counting to families in need. To learn more, visit Caroo.com. read more
EMPLOYEE
PARTICIPANTS
172
TOTAL
RATINGS
5798

Caroo Company Culture

Caroo Culture

This score is derived from employee ratings & reviews
4.2/5
Caroo's Overall Culture is rated B

Top Rated Culture Dimensions

Caroo CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Sean Kelly Caroo's CEO
Sean Kelly
89 /100

Diversity at Caroo

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at Caroo have rated Executive Team, Team, and CEO Rating as the highest categories they have scored

Women at Caroo

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Caroo have rated Team, Manager, and Executive Team as the highest categories they have scored

Caroo eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

63

Caroo employees are 63% more likely to recommend Caroo as a great place to work

72%Promoters
19%Passives
9%Detractors

Working at Caroo

Working at Caroo is rated highly by 172 employees, across various culture dimensions. Caroo employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Caroo’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Los Angeles. See below in detail how working at Caroo was rated by employees.

Overall Company Culture at Caroo

B

Overall Company Culture at Caroo is rated B

Last updated months ago

Top
25%

Caroo ranks in the Top 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 172 Employees

View Results
0
20
40
60
80
100
Operations
89
Operations89
Marketing
88
Marketing88
Product
85
Product85
Engineering
84
Engineering84
HR
84
HR84
Sales
82
Sales82
Customer Support
79
Customer Support79

Caroo Employee Reviews

Out of 651 Caroo employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Caroo improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From Caroo Employees

  • What are some of the best things about your team?
    Caroo is great at hiring incredible people, but horrible at creating an environment to keep them. The culture is prone to over hiring, over spending and firing instead of conserving funds and training/promoting from within.
  • What did you like most about the interview process?
    They wanted to get to know me and what skills I can bring to the table vs asking tricky questions
  • What makes you most happy at work?
    the opportunity to be creative, collaborate with various departments and opportunity to grow

Constructive Feedback From Caroo Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better transparency on equity distribution, better healthcare benefits
  • What would you most like to see improved at your company?
    There are gaps in communication. Nobody is ever on the same page.
  • What's going wrong and how can it be improved?
    There is always some lack of communication. Not everyone is on the same page all the time

Caroo Company Information

Caroo Company Overview

Caroo is the employee engagement platform that’s transforming the way companies connect with their employees. With Caroo, every company can effortlessly build and sustain a company culture that increases retention, fosters team spirit, and celebrates every moment of the employee lifecycle with personalized gifts that give back to charities and an innovative platform that automatically sends, tracks, and manages every moment of recognition. Caroo partners with various charities including Feeding America. Since 2015, Caroo has donated over 17 million meals and counting to families in need. To learn more, visit Caroo.com.

Caroo was founded in 2014 and its current CEO is Sean Kelly. Since its inception 12 years ago, Caroo has grown to 88 employees.

Caroo Mission, Vision & Values

Caroo Mission Statement

To strengthen human connection within the modern enterprise.

Caroo Vision Statement

We envision a world where… - Your best work and best life co-exist - Managers are more connected to their people - Workplaces and leaders are evaluated on their ability to create - - strong, caring communities - Every employee feels seen, cared for, and recognized - Team members at distributed companies feel as connected as those at office-based companies

Caroo Values

  • Essentialism
  • Live Curiously
  • Embody Excellence
  • Care for the Whole Human
  • Build Community and Connection

Sustainability and Corporate Social Responsibility at Caroo

Carbon neutral shipping! We’ve partnered with Pachama to offset carbon emissions on all domestic deliveries and support their efforts to protect 4.9M acres of forests.

Caroo donates meals to families in need for every box delivered. To date we've donated more than 17 meals. ($1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.)

Headquarter3415 South Sepulveda Blvd, Suite 1100
Los Angeles, CA 90034
United States of America
Websitecaroo.com/
Founding Date2014
Tel310-845-7734
Company StatusPrivate
Jobscaroo.com/careers/
Social Sites

Caroo Competitors

Caroo competitors include Sugarwish. Caroo ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Caroo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Caroo's Logo
    Caroo
    4.2/5
  2. #2
    Sugarwish's Logo
    Sugarwish
    2.9/5
  • Culture Video

Caroo Employees

Caroo has 88 employees. 172 employees at Caroo have reviewed Caroo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 172 Caroo employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Caroo are generally satisfied with their total compensation at Caroo, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Caroo are extremely happy with their team. 172 Participants grade the quality of their coworkers an A. The majority believe the meetings at Caroo are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Caroo believe the environment at Caroo is positive. Most Participants believe the pace of work at Caroo is comfortably fast. About 59% of the employees at Caroo work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Caroo are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Caroo employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Caroo report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Caroo have 2 meetings
Meetings
A Day in the Life
96% of Caroo employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Caroo employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
89% of Caroo employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Caroo employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of Caroo employees call their work environment positive
Environment

Joining Caroo - Employee Onboarding

The prevailing opinion from employees about joining Caroo is that the company was very prepared on their first day. Caroo employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Caroo KPIs and OKRs

At Caroo 92% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Caroo's KPIs and OKRs is essential for its success. Out of 109 Caroo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 97 have said yes.

AnswerPercent
Yes89%
No11%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes92%
No8%
Are the KPIs/OKRs for your department clear?

Caroo CEO & Leadership

Sean Kelly Caroo's CEO
89 /100

Caroo CEO Awards and Recognitions

Best CEOs for Diversity 2019 (Small & Midsize Companies)
Best CEOs for Women 2019 (Small & Midsize Companies)
Best CEOs 2018 (Small & Midsize Companies)
Best CEOs in Los Angeles 2018
Best CEOs of 2017 (Small & Midsize Companies)

Sean’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Sean Kelly has won the Best CEOs for Women in 2019 along with Drift CEO David Cancel and Highspot CEO Robert Wahbe. In addition, Sean has garnered Best CEOs for Diversity in 2019 specifically for Diversity, making Caroo’s CEO one of the top rated CEOs by diverse employees. Caroo’s CEO is highly regarded especially by employees with 6 to 10 Years experience, Hispanic or Latino employees, and employees with Entry Level experience. However, employees in the Customer Support department, employees in the HR department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Caroo’s competitors, Sean Kelly ranks right above Sugarwish CEO Elisabeth Vezzani. Under Kelly’s leadership, Caroo employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Diversity are two areas, according to respondents, where Caroo could stand to see real improvement.

Caroo Leadership

The Caroo Executive Team is rated an “A+” and led by CEO Sean Kelly, Senior VP Data and Insights Aihui Ong, and Vice President of Sales Dan Salazar

  • Sean Kelly  CEO / President

    Sean Kelly CEO / President

    Sean Kelly serves as the CEO / President of Caroo.

  • Aihui Ong Senior VP Data and Insights, 2019 Best Product Department Leader

    As an entrepreneur and executive, Aihui has built innovative products and a company ranked as one of the fastest-growing... read more

  • Dan Salazar Vice President of Sales

    Dan Salazar serves as the Vice President of Sales of Caroo.

  • Maria Mussetter VP Finance

    Maria Mussetter serves as the VP Finance of Caroo.

  • Derek Chang VP of Engineering

    Derek Chang serves as the VP of Engineering of Caroo.

  • Marco Serrano VP of Operations

    Marco Serrano serves as the VP of Operations of Caroo.

  • Jeff Carnes VP of Technology

    Jeff Carnes serves as the VP of Technology of Caroo.

  • Dane Barnett Executive Member Success Manager

    Dane Barnett serves as the Executive Member Success Manager for SnackNation. Dane started at SnackNation in April of... read more

  • Elisa Silvestro Executive Member Success Manager

    Elisa Silvestro serves as the Executive Member Success Manager for SnackNation. Elisa started at SnackNation in February... read more

Diversity & Inclusion at Caroo

Diverse employees at Caroo score the company 82/100 across various culture categories, placing Caroo in the Top 50% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Caroo across various culture dimensions.

We are committed to building a diverse, equity-minded, and inclusive culture where all of our team members feel a deep sense of belonging. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet some of the qualifications and if this role is aligned with your career aspirations and interests.

Ranked Culture the Highest

Women 87/100
Department - Sales
Men 91/100
Department - Marketing
Diverse Employees 86/100
Department - Engineering

Ranked Culture the Lowest

Women 81/100
Department - Customer Support
Men 75/100
Department - Customer Support
Diverse Employees 81/100
Department - Customer Support

Caroo Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Company Social Outings
  • Work From Home Policy

Caroo PTO

Caroo's PTO and Vacation policy typically gives unlimited days off a year with 90% of employees expected to be work free while out of office. Paid Time Off is Caroo's 2nd most important benefit besides Healthcare when ranked by employees, with 44% of employees saying it is the most important benefit. Caroo's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time45%
Vacation Policy44%
Office Meals0%
401k Contribution11%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes10%
No90%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo13%
$1500 - $2500/mo19%
$1000 -$1500/mo28%
$500 -$1000/mo28%
Less than $500/mo12%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Caroo Careers

Caroo Jobs

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Overview of Candidates Interested in Caroo on Comparably

Candidates By Department

All Industries
35%
Marketing
12%
Sales
12%
Product
12%
Admin
6%
Other
24%

Candidates By Location

Los Angeles
76%
Toms River
6%
Pasadena
6%
Boston
6%
Irvine
6%

Caroo Internship Program

Acquiring a position in Caroo's Internship Program is generally does not offer internships. Why intern at Caroo? Employees are very happy at Caroo and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Caroo employees say they’re never bored at work. Additionally, 83% have developed close friendships with their co-workers.

How difficult is it to get an internship at Caroo?

Engineering
Product
Marketing
Very Difficult0%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Engineering Interns
Very Difficult33%
Somewhat Difficult33%
Not Difficult0%
Difficult0%
Does Not Offer Internships34%
Answered by 3 Product Interns
Very Difficult0%
Somewhat Difficult67%
Not Difficult0%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Marketing Interns

Frequently Asked Questions regarding Caroo

What is Caroo address?

Caroo location is at 3415 South Sepulveda Blvd, Suite 1100

Who is the CEO of Caroo?

Caroo CEO is Sean Kelly, their score by employees is 89

What is Caroo eNPS?

The eNPS for Caroo is 63

How many employees work in Caroo?

Caroo has 88 employees

Who are Caroo competitors?

Caroo main competitors are Sugarwish

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