


Diverse employees at Caroo have rated Executive Team, Team, and CEO Rating as the highest categories they have scored
Women at Caroo have rated Team, Manager, and Executive Team as the highest categories they have scored
Caroo employees are 63% more likely to recommend Caroo as a great place to work
| 72% | Promoters |
|---|---|
| 19% | Passives |
| 9% | Detractors |
Working at Caroo is rated highly by 172 employees, across various culture dimensions. Caroo employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Caroo’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Los Angeles. See below in detail how working at Caroo was rated by employees.
Overall Company Culture at Caroo is rated B
Last updated months ago
Caroo ranks in the Top 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Out of 651 Caroo employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Caroo improve their work culture.
| Positive Reviews | 90% |
|---|---|
| Constructive Feedback | 10% |
What are some of the best things about your team?Caroo is great at hiring incredible people, but horrible at creating an environment to keep them. The culture is prone to over hiring, over spending and firing instead of conserving funds and training/promoting from within.
What did you like most about the interview process?They wanted to get to know me and what skills I can bring to the table vs asking tricky questions
What makes you most happy at work?the opportunity to be creative, collaborate with various departments and opportunity to grow
Why do you feel undervalued and what would make you feel better about your compensation?Better transparency on equity distribution, better healthcare benefits
What would you most like to see improved at your company?There are gaps in communication. Nobody is ever on the same page.
What's going wrong and how can it be improved?There is always some lack of communication. Not everyone is on the same page all the time
Caroo is the employee engagement platform that’s transforming the way companies connect with their employees. With Caroo, every company can effortlessly build and sustain a company culture that increases retention, fosters team spirit, and celebrates every moment of the employee lifecycle with personalized gifts that give back to charities and an innovative platform that automatically sends, tracks, and manages every moment of recognition. Caroo partners with various charities including Feeding America. Since 2015, Caroo has donated over 17 million meals and counting to families in need. To learn more, visit Caroo.com.
Caroo was founded in 2014 and its current CEO is Sean Kelly. Since its inception 12 years ago, Caroo has grown to 88 employees.
To strengthen human connection within the modern enterprise.
We envision a world where… - Your best work and best life co-exist - Managers are more connected to their people - Workplaces and leaders are evaluated on their ability to create - - strong, caring communities - Every employee feels seen, cared for, and recognized - Team members at distributed companies feel as connected as those at office-based companies
Carbon neutral shipping! We’ve partnered with Pachama to offset carbon emissions on all domestic deliveries and support their efforts to protect 4.9M acres of forests.
Caroo donates meals to families in need for every box delivered. To date we've donated more than 17 meals. ($1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.)
| Headquarter | 3415 South Sepulveda Blvd, Suite 1100 Los Angeles, CA 90034 United States of America |
|---|---|
| Website | caroo.com/ |
| Founding Date | 2014 |
| Tel | 310-845-7734 |
| Company Status | Private |
| Jobs | caroo.com/careers/ |
| Social Sites |
Caroo competitors include Sugarwish. Caroo ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Caroo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Caroo has 88 employees. 172 employees at Caroo have reviewed Caroo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 172 Caroo employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Caroo are generally satisfied with their total compensation at Caroo, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Caroo are extremely happy with their team. 172 Participants grade the quality of their coworkers an A. The majority believe the meetings at Caroo are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Caroo believe the environment at Caroo is positive. Most Participants believe the pace of work at Caroo is comfortably fast. About 59% of the employees at Caroo work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Caroo are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Caroo is that the company was very prepared on their first day. Caroo employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Caroo 92% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Caroo's KPIs and OKRs is essential for its success. Out of 109 Caroo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 97 have said yes.
Sean’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Sean Kelly has won the Best CEOs for Women in 2019 along with Drift CEO David Cancel and Highspot CEO Robert Wahbe. In addition, Sean has garnered Best CEOs for Diversity in 2019 specifically for Diversity, making Caroo’s CEO one of the top rated CEOs by diverse employees. Caroo’s CEO is highly regarded especially by employees with 6 to 10 Years experience, Hispanic or Latino employees, and employees with Entry Level experience. However, employees in the Customer Support department, employees in the HR department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Caroo’s competitors, Sean Kelly ranks right above Sugarwish CEO Elisabeth Vezzani. Under Kelly’s leadership, Caroo employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Diversity are two areas, according to respondents, where Caroo could stand to see real improvement.
The Caroo Executive Team is rated an “A+” and led by CEO Sean Kelly, Senior VP Data and Insights Aihui Ong, and Vice President of Sales Dan Salazar
Sean Kelly CEO / President
Sean Kelly serves as the CEO / President of Caroo.
Dan Salazar Vice President of Sales
Dan Salazar serves as the Vice President of Sales of Caroo.
Maria Mussetter VP Finance
Maria Mussetter serves as the VP Finance of Caroo.
Derek Chang VP of Engineering
Derek Chang serves as the VP of Engineering of Caroo.
Marco Serrano VP of Operations
Marco Serrano serves as the VP of Operations of Caroo.
Jeff Carnes VP of Technology
Jeff Carnes serves as the VP of Technology of Caroo.
Dane Barnett Executive Member Success Manager
Dane Barnett serves as the Executive Member Success Manager for SnackNation. Dane started at SnackNation in April of... read more
Elisa Silvestro Executive Member Success Manager
Elisa Silvestro serves as the Executive Member Success Manager for SnackNation. Elisa started at SnackNation in February... read more
Diverse employees at Caroo score the company 82/100 across various culture categories, placing Caroo in the Top 50% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Caroo across various culture dimensions.
We are committed to building a diverse, equity-minded, and inclusive culture where all of our team members feel a deep sense of belonging. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet some of the qualifications and if this role is aligned with your career aspirations and interests.
Caroo's PTO and Vacation policy typically gives unlimited days off a year with 90% of employees expected to be work free while out of office. Paid Time Off is Caroo's 2nd most important benefit besides Healthcare when ranked by employees, with 44% of employees saying it is the most important benefit. Caroo's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Candidates By Department
All Industries | 35% | |
|---|---|---|
Marketing | 12% | |
Sales | 12% | |
Product | 12% | |
Admin | 6% | |
Other | 24% |
Candidates By Location
Los Angeles | 76% | |
|---|---|---|
Toms River | 6% | |
Pasadena | 6% | |
Boston | 6% | |
Irvine | 6% |
Acquiring a position in Caroo's Internship Program is generally does not offer internships. Why intern at Caroo? Employees are very happy at Caroo and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Caroo employees say they’re never bored at work. Additionally, 83% have developed close friendships with their co-workers.
What is Caroo address?
Caroo location is at 3415 South Sepulveda Blvd, Suite 1100
Who is the CEO of Caroo?
Caroo CEO is Sean Kelly, their score by employees is 89
What is Caroo eNPS?
The eNPS for Caroo is 63
How many employees work in Caroo?
Caroo has 88 employees
Who are Caroo competitors?
Caroo main competitors are Sugarwish