Caseys General Stores Outlook Employee Reviews | Comparably
Caseys General Stores Claimed Company
With over 2,000 locations (and counting), your local Casey's is always just around the corner. read more
EMPLOYEE
PARTICIPANTS
2276
TOTAL
RATINGS
19891
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Caseys General Stores Outlook Employee Reviews

What makes you most happy at work?

Customer satisfaction and recognition to the staff

Posted 13 days ago

The music that I played during my shift

Interactions with coworkers and customers

It used to be the fast pace and they accomplishment of it and my coworkers but a lot of change in just a few weeks it's crazy I was wanting to stay on but with my hands the way they are right now and them not working with me I don't feel there is a future

The people that I work with!

When I finally get to go home

Seeing guest smile and returning

Money I v got to have money

Getting to know my customers and chat with my regulars

The people makes me happy

Helping out people and making food

Having the tools to do the job

Getting all my projects completed and seeing the results.i have worked every area in the store and take pride in it's cleanliness and organization.

My Interaction with the customers.

Seeing customers first thing in the mornings

The customers and the few coworkers

Working with people who actually do what they are supposed to and dont leave me to do everything on my own.

Taking care of our regular customers daily

When my store manager is not there

Being able to serve my community and seeing regular guests. Communication among regular employees makes it easier to come into work. The problem is our management team fratanizing. They do not do the work that they need to be doing but complain about the staff. I've been in the GM seat, I see it.

What's going wrong and how can it be improved?

Better management and respect for employees

It starts with the employees you build a team that work together great that can work as a team and pick up whenever the other ones slowing down to have a fair scheduling

Review from Sales Dept

Acceptance and equality is lacking

The store manager at store 3386 is not fit for the management position, as she gossips about her workers and customers. She shows immaturity and is not approachable.

Most of the employees especially the cashiers seem like they hate their lives they are not friendly they are extremely rude to customers and I have heard numerous complaints yet nothing has been done

Store Manager impedes other managers from doing their jobs and would rather sit on her butt in the office doing "paper work" for most of her shift. She also guilt trips people for calling out.

Need new manager in place and finding better help

Get a manager in there that actually shows up for work and treats her employees with respect

It's always one person in the kitchen and there's never enough food in the warmers that should be and the training is very bad

Management needs to help out

Just need more workers in the kitchen, freedom, a breather, and to be listened to when makong suggestions

Its not clean in the store and employes were eating while working

Clean up the store . Hire people that want to work. And managers that want to work. .not get high on the job.

Review from Sales Dept

The way shift leaders be~little worker's in front of the customers. Manager does the schedule. Always short handed, because of scheduling. She cuts the worker's hrs. And always taking people that she doesn't like off the schedule. It's her fault there's not enough people worker's on schedule.

Review from Customer Success Dept

Employees someone of higher up than the manager needs to go in there and have a meeting with everyone

Being accused of inappropriate behavior (flirting) and then being harassed and in a threatening manner. Is not okay. Having a kitchen manager who doesn't train let alone carry some responsibility is unhelpful and makes a job harder than it should be.

All the things improve everything

Not enough employees per shift, and no managers at night

Well managers arent best for the customers or the staff customers get cursed at and staff treated like dogs by cynthia she is the 1st assistant manager and they are sugar coating everything because the new distrant manager is here

Management needs to treat all the same and baby some

What do you like best about your company?

The customer diversity and interaction.

Review from Customer Success Dept

Interacting with the customers and helping when i could

Review from Sales Dept

I like that there's a variety of items

I love how our company has a product for like literally almost everything and it is its own provider of products

Review from Customer Success Dept

some of the people i work with

Review from Sales Dept

What would you most like to see improved at your company?

Teamwork amongst other coworker and communication

Review from Customer Success Dept

Communication and respect. Loyalty team meetings and everyone treated the same

Review from Sales Dept

The registers lock up extremely often and the layout of the touch screen needs work maybe it is user interface?

Review from Customer Success Dept

hours, pay raises. availabilityto move up in the company. casey's is to must a of a highschool vibe. only mamager pets get hours and chances to move up.

Review from Sales Dept

Review Sentiment at Caseys General Stores

59
59%
41
41%

About Caseys General Stores' Outlook

D-
52/100

Where This Score Ranks Caseys General Stores' Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Des Moines, IA

5th

5th place versus 5 competitors rated on Comparably

Caseys General Stores' Outlook is scored a D- by 3767 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Caseys General Stores' Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Caseys General Stores' overall culture sentiment. Use the filters below to understand Caseys General Stores employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Tenure - 2 to 5 Years
    +28%
  • Department - Product
    +12%
  • Department - Customer Support
    +12%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -23%
  • Ethnicity - African American/Black
    -14%
  • Ethnicity - Native American
    -13%

How Caseys General Stores' Outlook Score is Calculated

FILTER RATINGS BY

Results from 2225 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

47
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic15%
Good29%
Neutral33%
Bad16%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
×
Rate your company