Caseys General Stores Employee Reviews
Out of 1815 Caseys General Stores employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Caseys General Stores improve their work culture. The Customer Support team, with 73% positive reviews, reports the best experience at Caseys General Stores compared to all other departments at the company. The Sales team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 19 days ago
What do you like best about the leadership team?
Helpful and positive always willing to help in any way
Posted 19 days ago
They will recognize and award good and progressive work by the employees
Understanding and rational, explain things
They are very patient flexible hardworking and a joy to work with
Uplifting and ready to help employees learn.
What does the leadership team need to get better at?
How they approach and talk to their employees
Posted 18 days ago
Stop pushing people out and taking there money
You need to get ride of the kitchen manager and the store manager
Management needs to get together and discuss the procedures of the company. In a year and a half of employment none of the information given from manager to manager was consistent. Retaliation is taken against employees for speaking up; work hours and days are reduced., or threats of termination.
Addressing problems without bias to friends.
What is the best part about your compensation package?
I do not participate in benefits right now but will sign up when I can
Review from Operations Dept
Its all good for me
Insurance is top notch and the 401k match is good
My insurance covers my medical needs
Health insurance is the best
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like my ountualitu amd never missing my shifts is undervalued
Posted 18 days ago
company actually pays employees well and give them a reason to come in. getting by isn’t the reas
Review from Customer Success Dept
I would like to receive my paychecks
Equal opportunities and management that are qualified for there positions.
I have been with the company coming on 3 years two different locations and the major issue is the leadership.
What are some of the best things about your team?
Good people and fun to work with
Even though I point out things per shift still get i am working extra because what I say goes in one ear and goes out the other faster. If we can do our jobs we can succeed. But you have friends when getting written up gets torn up in the trash this store will not survive
Review from Operations Dept
Its a new store and were sll new working together to get it figured out and have good time along the way,sometimes we get it wrong the first time but we're learning how to do it the caseys way.isnt hard just different, i tell everyone we get paid to do it the casey way.
Everyone brings something to the table, in the end they will.all work together
my team was great yes we had our ups and downs but they came to work and everyone was happy to be there
What do your coworkers need to improve and how could you work together better?
Not being so judgemental about new employees
Not to sure .. get better management
They need to work. Do their job.
Team work and self awareness
Learn to work together and not just themselves.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Me my ability to be pleasent to the custerms
Posted 18 days ago
We all work together knowing the end results need to be so we do our job most of us are on the same page and get things done so the store runs smoothly
The new store manager. I feel like she wants to help and make things better.
friendlessness of the team and we keep the store clean
My kitchen crew is amazing
What needs to change to make the company culture better?
better mind set, area manager involvement, pay, benefits, less hypocrisy
Review from Customer Success Dept
New management especially the kitchen manager
Family working in the same place even though one in the front and her son in kitchen, not working! Causes too much drama and stress!
Review from Operations Dept
Managers and coworkers doing what is expected of them
The younger generation needs a work ethic
What did you like most about the interview process?
I was asked good quesrions
Posted 18 days ago
I was talked to like an equal and made me feel not nervous like a friend would
The enthusiasm of my interviewer. She seemed really excited to have me there.
We had different management that knew what they were doing when I got hired.
I liked the internet part and person to person
What would you improve about your company's interview process?
To be more professional and have real questions.
make sure the paperwork get done correctly
Look into the background employment wise of possible new hires
Review from Customer Success Dept
The person giving the interview
More interaction as a human being instead of a robot.
What makes you most happy at work?
My store manager and a few if my coworkers
Posted 18 days ago
My regular customers! I love each one, greet them by name and provide the most excellent service ever. I love my job. When I get someone say this is like a small town experience that is where I grew up in a small town in North Dakota and we call everyone by there names not just another customer!
Review from Operations Dept
When we have good customers. Some people you cant please no matter how well you try.
Customer satisfaction and recognition to the staff
The music that I played during my shift
What's going wrong and how can it be improved?
toxicity and discrimination of the workplace.
Review from Customer Success Dept
Better management and respect for employees
It starts with the employees you build a team that work together great that can work as a team and pick up whenever the other ones slowing down to have a fair scheduling
Review from Sales Dept
Acceptance and equality is lacking
The store manager at store 3386 is not fit for the management position, as she gossips about her workers and customers. She shows immaturity and is not approachable.
What do you like best about your company?
The customer diversity and interaction.
Review from Customer Success Dept
Interacting with the customers and helping when i could
Review from Sales Dept
I like that there's a variety of items
I love how our company has a product for like literally almost everything and it is its own provider of products
Review from Customer Success Dept
some of the people i work with
Review from Sales Dept
What would you most like to see improved at your company?
Teamwork amongst other coworker and communication
Review from Customer Success Dept
Communication and respect. Loyalty team meetings and everyone treated the same
Review from Sales Dept
The registers lock up extremely often and the layout of the touch screen needs work maybe it is user interface?
Review from Customer Success Dept
hours, pay raises. availabilityto move up in the company. casey's is to must a of a highschool vibe. only mamager pets get hours and chances to move up.
Review from Sales Dept