Caseys General Stores Employee Reviews
Out of 1835 Caseys General Stores employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Caseys General Stores improve their work culture. The Customer Support team, with 73% positive reviews, reports the best experience at Caseys General Stores compared to all other departments at the company. The Sales team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Helpful and positive always willing to help in any way
They will recognize and award good and progressive work by the employees
Understanding and rational, explain things
They are very patient flexible hardworking and a joy to work with
Uplifting and ready to help employees learn.
What does the leadership team need to get better at?
Being more professional went at work and do the job properly
Posted 20 days ago
Communication for sure. With better communication, everything else would come together rather quickly.
Posted a month ago
communication eguality being a better leader remembering the core values of employees appreciation recognition stand by what is said
How they approach and talk to their employees
Stop pushing people out and taking there money
What is the best part about your compensation package?
401k match and vacation time
I do not participate in benefits right now but will sign up when I can
Review from Operations Dept
Its all good for me
Insurance is top notch and the 401k match is good
My insurance covers my medical needs
Why do you feel undervalued and what would make you feel better about your compensation?
I would like to be able to get a hold of someone to talk about my vacation and sick pay but it says they're at lunch between 12:00:00 and 12:30 and it's 1:00 in the recording still playing
Posted 20 days ago
I feel like my ountualitu amd never missing my shifts is undervalued
company actually pays employees well and give them a reason to come in. getting by isn’t the reas
Review from Customer Success Dept
I would like to receive my paychecks
Equal opportunities and management that are qualified for there positions.
What are some of the best things about your team?
How most will have your back when in need
Posted a month ago
Good people and fun to work with
Even though I point out things per shift still get i am working extra because what I say goes in one ear and goes out the other faster. If we can do our jobs we can succeed. But you have friends when getting written up gets torn up in the trash this store will not survive
Review from Operations Dept
Its a new store and were sll new working together to get it figured out and have good time along the way,sometimes we get it wrong the first time but we're learning how to do it the caseys way.isnt hard just different, i tell everyone we get paid to do it the casey way.
Everyone brings something to the table, in the end they will.all work together
What do your coworkers need to improve and how could you work together better?
Include people in the team not make fun of me because I’m on ssi work with me on the schedule so i don’t lose my ssi and not talk about it in front of co workers and customers and when i did work the hrs give credit for that instead of saying i will never hire you back in front of everyone one i
Not being so judgemental about new employees
Not to sure .. get better management
They need to work. Do their job.
Team work and self awareness
What is most positive about the culture and environment at your company?
The interaction I have w my customers and the banter the regular ones give me.. I like my coworkers
Posted 6 days ago
There is very little positive about my store right now other than the hope of better management.
Posted a month ago
we believe in team work we are a people that doesnt need the redirection but thge appreciation and positivity will only aid us
Its all unique on its own way
Me my ability to be pleasent to the custerms
What needs to change to make the company culture better?
better mind set, area manager involvement, pay, benefits, less hypocrisy
Review from Customer Success Dept
New management especially the kitchen manager
Family working in the same place even though one in the front and her son in kitchen, not working! Causes too much drama and stress!
Review from Operations Dept
Managers and coworkers doing what is expected of them
The younger generation needs a work ethic
What did you like most about the interview process?
I never got an interview I got hired on the spot
Posted 20 days ago
There wasn't anything special about the ingredients
meeting crew members at company
I was asked good quesrions
I was talked to like an equal and made me feel not nervous like a friend would
What would you improve about your company's interview process?
Instead of not telling the employees how to do this they expected me to jump into the big pond and know everything in just 1 or 2 days
Review from Customer Success Dept
To be more professional and have real questions.
make sure the paperwork get done correctly
Look into the background employment wise of possible new hires
Review from Customer Success Dept
The person giving the interview
What makes you most happy at work?
When I come in on my shift and everything that was supposed to be done before me is done
Posted 20 days ago
things moving smooth without the extra work left by members previous
My store manager and a few if my coworkers
When we have good customers. Some people you cant please no matter how well you try.
My regular customers! I love each one, greet them by name and provide the most excellent service ever. I love my job. When I get someone say this is like a small town experience that is where I grew up in a small town in North Dakota and we call everyone by there names not just another customer!
Review from Operations Dept
What's going wrong and how can it be improved?
toxicity and discrimination of the workplace.
Review from Customer Success Dept
Better management and respect for employees
It starts with the employees you build a team that work together great that can work as a team and pick up whenever the other ones slowing down to have a fair scheduling
Review from Sales Dept
Acceptance and equality is lacking
The store manager at store 3386 is not fit for the management position, as she gossips about her workers and customers. She shows immaturity and is not approachable.
What do you like best about your company?
The customer diversity and interaction.
Review from Customer Success Dept
Interacting with the customers and helping when i could
Review from Sales Dept
I like that there's a variety of items
I love how our company has a product for like literally almost everything and it is its own provider of products
Review from Customer Success Dept
some of the people i work with
Review from Sales Dept
What would you most like to see improved at your company?
Teamwork amongst other coworker and communication
Review from Customer Success Dept
Communication and respect. Loyalty team meetings and everyone treated the same
Review from Sales Dept
The registers lock up extremely often and the layout of the touch screen needs work maybe it is user interface?
Review from Customer Success Dept
hours, pay raises. availabilityto move up in the company. casey's is to must a of a highschool vibe. only mamager pets get hours and chances to move up.
Review from Sales Dept