Caseys General Stores Employee Reviews
Out of 1771 Caseys General Stores employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Caseys General Stores improve their work culture. The Customer Support team, with 73% positive reviews, reports the best experience at Caseys General Stores compared to all other departments at the company. The Sales team offered the most constructive feedback, with 46% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept
What do you like best about the leadership team?
They are very patient flexible hardworking and a joy to work with
Uplifting and ready to help employees learn.
The amazing boss that I have.
Most of our management team works to be helpful to team members
District manager is cool as heck laid-back and understanding, but seeing as how she doesn’t wanna lose her job gives him completely to whatever the DM says. The assistant manager is below the GM vary in performance and effectiveness in all areas., most of which lie within the above average rang
What does the leadership team need to get better at?
Management needs to get together and discuss the procedures of the company. In a year and a half of employment none of the information given from manager to manager was consistent. Retaliation is taken against employees for speaking up; work hours and days are reduced., or threats of termination.
Addressing problems without bias to friends.
Leading by example and being honest with their employees
communication is key and if you do not have people skills you should not be a manager
Caring for their employees and not just their bonuses.
What is the best part about your compensation package?
Insurance is top notch and the 401k match is good
My insurance covers my medical needs
Health insurance is the best
Being able to access my wages early
Time off vacation/ sick time
Why do you feel undervalued and what would make you feel better about your compensation?
I have been with the company coming on 3 years two different locations and the major issue is the leadership.
Better pay and PTO for all employees including pt
I'm working as a kitchen manager and both as my managers assitant because our dm wont let us hire any shift leads or asst manager and i feel like i should be paid more
I was offered a promotion and 17.50 with staff then tried to make me take it for 16 come paper work!
Pay the oeople what they are worth
What are some of the best things about your team?
my team was great yes we had our ups and downs but they came to work and everyone was happy to be there
The team members that we work with are actually really good most of them anyways the problem is the manager
The kitchen manager and the morning team work very well together. I can receive help if I get behind and I am willing to help at all the stations in the kitchen
We all hard work but the thing is part timer had more hrs than full timer
Show up on time pick up shifts always happy
What do your coworkers need to improve and how could you work together better?
Team work and self awareness
Learn to work together and not just themselves.
Review from Customer Success Dept
Nothing but highschool Screaming matches! Needs leadership
Communication and respect. Lastly to be adequately trained for the position given/hired for
We don't have meetings, management only recognizes when we make mistakes.
What is most positive about the culture and environment at your company?
friendlessness of the team and we keep the store clean
My kitchen crew is amazing
We can be friends with each other and we try to work as a team which promote a positive environment.
All staff including asst management.
Easy job and time management
What needs to change to make the company culture better?
Managers and coworkers doing what is expected of them
The younger generation needs a work ethic
I think something needs to be done about our store manager. Goes against policy, breaks rules
Managers should expect the same work load from all employees, and not make excuses for the ASM And the ASMs daughter.
We need to have the store manager evaluated and need each team member to be interviewed
What did you like most about the interview process?
it was rushed and was told what to enter or put in
It was easy and effective
It was real talk not sugar coated
Everything it's was a good interview
That there were not a lot of questions.
What would you improve about your company's interview process?
To be more professional and have real questions.
make sure the paperwork get done correctly
Look into the background employment wise of possible new hires
Review from Customer Success Dept
The person giving the interview
More interaction as a human being instead of a robot.
What makes you most happy at work?
The music that I played during my shift
Interactions with coworkers and customers
It used to be the fast pace and they accomplishment of it and my coworkers but a lot of change in just a few weeks it's crazy I was wanting to stay on but with my hands the way they are right now and them not working with me I don't feel there is a future
The people that I work with!
When I finally get to go home
What's going wrong and how can it be improved?
Better management and respect for employees
It starts with the employees you build a team that work together great that can work as a team and pick up whenever the other ones slowing down to have a fair scheduling
Review from Sales Dept
Acceptance and equality is lacking
The store manager at store 3386 is not fit for the management position, as she gossips about her workers and customers. She shows immaturity and is not approachable.
Most of the employees especially the cashiers seem like they hate their lives they are not friendly they are extremely rude to customers and I have heard numerous complaints yet nothing has been done
What do you like best about your company?
The customer diversity and interaction.
Review from Customer Success Dept
Interacting with the customers and helping when i could
Review from Sales Dept
I like that there's a variety of items
I love how our company has a product for like literally almost everything and it is its own provider of products
Review from Customer Success Dept
some of the people i work with
Review from Sales Dept
What would you most like to see improved at your company?
Teamwork amongst other coworker and communication
Review from Customer Success Dept
Communication and respect. Loyalty team meetings and everyone treated the same
Review from Sales Dept
The registers lock up extremely often and the layout of the touch screen needs work maybe it is user interface?
Review from Customer Success Dept
hours, pay raises. availabilityto move up in the company. casey's is to must a of a highschool vibe. only mamager pets get hours and chances to move up.
Review from Sales Dept