Cash America Culture | Comparably
Cash America International Inc is a Fort Worth, Texas, retailer which operates 859 pawn shops in the United States. read more
EMPLOYEE
PARTICIPANTS
162
TOTAL
RATINGS
1067

Cash America Company Culture

Cash America Culture

This score is derived from employee ratings & reviews
2.8/5
Cash America's Overall Culture is rated D+

Top Rated Culture Dimensions

Cash America CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Larry Scott Cash America's CEO
Larry Scott
61 /100

Diversity at Cash America

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Diverse employees at Cash America have rated Manager, Environment, and Meetings as the highest categories they have scored

Women at Cash America

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Cash America have rated Manager, Leadership, and Perks And Benefits as the highest categories they have scored

Cash America eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-27

Cash America employees are -27% more likely to recommend Cash America as a great place to work

30%Promoters
13%Passives
57%Detractors

Working at Cash America

Working at Cash America is rated below average by 162 employees, across various culture dimensions. Cash America employees rate Meetings highest among all categories, and think that Compensation and Team have the most room for improvement, putting Cash America’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Dallas. See below in detail how working at Cash America was rated by employees.

Overall Company Culture at Cash America

D+

Overall Company Culture at Cash America is rated D+

Last updated 5 days ago

Bottom
25%

Cash America ranks in the Bottom 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 162 Employees

View Results
0
20
40
60
80
100
Sales
56
Sales56

Cash America Employee Reviews

Out of 82 Cash America employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Cash America improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From Cash America Employees

  • What did you like most about the interview process?
    I was never interviewed I was just hired for a position.
  • What do you like best about the leadership team?
    Always there when needed., get things done un a mannorable time
  • What is the best part about your compensation package?
    Paid very fairly for the job

Constructive Feedback From Cash America Employees

  • What's going wrong and how can it be improved?
    Customers could have a better experience if we were more organized and worked like a team
  • What do your coworkers need to improve and how could you work together better?
    Better management and communication skills
  • What does the leadership team need to get better at?
    Communication and scheduling. There's a lack of organization and no one's doing anything to try and fix it. There's no professionalism

Cash America Company Information

Cash America Company Overview

Cash America International Inc is a Fort Worth, Texas, retailer which operates 859 pawn shops in the United States.

Cash America Mission, Vision & Values

Cash America Mission Statement

Cash America’s core purpose is to provide financial solutions that help ordinary people meet their needs and pursue their dreams. Cash America operates under a set of core values that coincides with its strong belief in balancing work and family. These beliefs are evident in our interactions with each other, customers, vendors and shareholders.

Cash America Values

  • We act with a servant’s heart
  • We bring honor to the team
  • We strive for excellence
  • We are family
  • We have fun
Headquarter1600 West 7th Street
Fort Worth, TX
United States of America
Websitewww.cashamerica.com
Founding Date1983
Tel8173351100
Company StatusPublic

Cash America Competitors

Cash America competitors include DFC Global Corp, World Acceptance Corporation, and EZCORP. Cash America ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Cash America compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Cash America's Logo
    Cash America
    2.8/5
  2. #2
    DFC Global Corp's Logo
    DFC Global Corp
    2.8/5
  3. #3
    World Acceptance Corporation's Logo
    World Acceptance Corporation
    2.8/5
  4. #4
    EZCORP's Logo
    EZCORP
    2.4/5

Cash America Employees

162 employees at Cash America have reviewed Cash America across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 5 days ago.

Overall, the 162 Cash America employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cash America are mostly dissatisfied with their total compensation at Cash America, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cash America are not very pleased with their team. 162 Participants grade the quality of their coworkers a D. The majority believe the meetings at Cash America are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cash America believe the environment at Cash America is positive. Most Participants believe the pace of work at Cash America is moderate. About 59% of the employees at Cash America work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cash America are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Cash America - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cash America KPIs and OKRs

At this moment no Cash America employees have provided insight into whether or not they clearly understand Cash America's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Cash America CEO & Leadership

Cash America CEO - Larry Scott

Larry Scott Cash America's CEO
61 /100

Larry’s approval rate is lower compared to CEOs at similar sized companies, putting Larry in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 30% compared to CEOs of all other companies in Dallas. Larry Scott’s employees rank Cash America in the Bottom 35% for Meetings, in the Bottom 30% for Environment, and in the Bottom 30% for Perks And Benefits. Scott is generally unpopular with Cash America employees, but ranks especially low with Male employees, and by employees with 1 to 3 Years experience and African American/Black employees. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to Cash America’s competitors, Larry Scott ranks below EZCORP CEO Stuart Grimshaw.

Cash America Leadership

The Cash America Executive Team is rated a “D+” and led by CEO Larry Scott, CFO Tom Bessant, and Executive Administrative Secretary Cheryl Birdsong

  • Larry Scott  CEO / President

    Larry Scott CEO / President

    Larry Scott serves as the CEO / President of Cash America.

  • Tom Bessant CFO

    Tom Bessant serves as the CFO of Cash America Pawn. Tom started at Cash America Pawn in May of 1993. Tom currently... read more

  • Cheryl Birdsong Executive Administrative Secretary

    Cheryl Birdsong serves as the Executive Administrative Secretary of Cash America.

  • Alice Zavala Director Program Management Office

    Alice Zavala serves as the Director Program Management Office of Cash America.

  • Kevin Kimble vice president / counsel

    Kevin Kimble serves as the vice president / counsel of Cash America.

  • Horace Price Division Vice President

    Horace Price serves as the Division Vice President of Cash America.

  • Jane Silver-Bagford Division Vice President

    Jane Silver-Bagford serves as the Division Vice President of Cash America Pawn. Jane started at Cash America Pawn in... read more

  • Jim Bennett Division Vice President

    Jim Bennett serves as the Division Vice President of Cash America Pawn. Jim started at Cash America Pawn in January of... read more

  • Anthony Twist Regional Vice President

    Anthony Twist serves as the Regional Vice President of Cash America.

Cash America Salaries

How much does Cash America pay?

How much do people at Cash America get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cash America is $119,371, or $57 per hour, while the estimated median salary is $114,858, or $55 per hour.

At Cash America, the highest paid job is a Director of Sales at $220,097 annually and the lowest is a CS Rep at $43,656 annually. Average Cash America salaries by department include: Legal at $154,732, Marketing at $106,056, Operations at $72,913, and HR at $116,036. Half of Cash America salaries are above $114,858.

53 employees at Cash America rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 154 ratings) while 51 employees at Cash America rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 51 ratings).

Last updated 25 days ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$213k
$213k67th Percentile
83rd Percentile
$261k
$261k83rd Percentile
100th Percentile
$272k
$272k100th Percentile
$119,371*
Average Compensation
$114,858*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cash America Salaries by Department

Explore Cash America Salaries

Diversity & Inclusion at Cash America

Diverse employees at Cash America score the company 57/100 across various culture categories, placing Cash America in the Bottom 25% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cash America across various culture dimensions.

Ranked Culture the Highest

Women 57/100
Department - Sales
Men 55/100
Department - Sales
Diverse Employees 59/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Cash America Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

Cash America PTO

Cash America's PTO and Vacation policy typically gives 0-10 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cash America Careers

Cash America Jobs

Search

No Recent Jobs found for Cash America on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Cash America Know You Want To Work There

Overview of Candidates Interested in Cash America on Comparably

Candidates By Department

IT
100%

Candidates By Location

Fort Worth
100%

Frequently Asked Questions regarding Cash America

What is Cash America address?

Cash America location is at 1600 West 7th Street

Who is the CEO of Cash America?

Cash America CEO is Larry Scott, their score by employees is 61

What is Cash America eNPS?

The eNPS for Cash America is -27

What is the salary for Technical Support in Cash America?

Technical Support average salary in the US is 71k

What are the salaries in the Marketing in Cash America?

The average salaries for Marketing in Cash America is 106k

×
Rate your company