Christmas Tree Shops Employee Reviews
Out of 117 Christmas Tree Shops employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Christmas Tree Shops improve their work culture. The Customer Support team, with 70% positive reviews, reports the best experience at Christmas Tree Shops compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Very Easy to work with
Most are very nice & I like the flexible hours
If you show up and do your work they dont over manage.
I love the accessibility of our Leadership team. I have never felt so included.
They are always available if I have a question.
What does the leadership team need to get better at?
Trying to communicate with each other
treating employees with respect, and understanding life changes.
Communication, team work & acknowledge employees for their hard work since they are the heart beat of the company
Everything. They make the whole day and every task so depressing and daunting.
Planning the jobs for the night
What is the best part about your compensation package?
Good vacation time accrual in the first year and second.
Based on Individual experience and results.
The benefits are better than other places.
No I have not been part of packages
My store was recently elevated in pay and is now better than the competition.
Why do you feel undervalued and what would make you feel better about your compensation?
The executoive are lining their own pockets and doing NOTHING to keep the long term employees. We feel under aprpeciated in all areas
Having paid days off and stock options. Also better pay
I don't work full time and wasn't offered stock or health benefits
Because we work for less than standard
The GM of the store doesnt know how to treat employees fairly, and is narrow minded
What are some of the best things about your team?
Hard working and quality standards.
Some of the staff are really helpful and friendly.
Everyone is very nice and so are most of the customers
People will help you out even though we are timed on what we do.
Diverse group of talented professionals whose strengths compliment the department as a whole. Our team is supportive, innovative, and forward thinking.
What do your coworkers need to improve and how could you work together better?
There is a handful of women they've been there over 25 years oh, those women are in charge of who gets and when people call out sick. This is not about what's best for the company to them oh, it's a popularity contest. If they don't like you they don't call you in. The store will be short-staffed
Review from Customer Support Dept
they should learn good manners and treat others with respect. the employees should work in team.
Review from Customer Support Dept
Being held accountable for their job
We need to be better staffed. Always struggling with lack of help
Review from Customer Support Dept
Could improve cleaning up at the end of the night so everyone can leave together
What is most positive about the culture and environment at your company?
Coworkers encourage each other and do our best for customers.
Happy clean and enjoyable environment
Success is shared, celebrated, and recognized at all levels.
Communications are getting better. We can now access messages through our Workday App.
Everyone cares about each other.
What needs to change to make the company culture better?
Strong management & leadership. Praise hard work & people work harder.
Needs to close down for good
Fix the communication between departments
Standards need to be upheld. The employees need to feel more appreciated and not just with words. Criticism needs to stop.
What did you like most about the interview process?
I enjoyed meeting with several different Executives throughout the process as it provided insight into the role, company culture, planned growth, and different perspectives about what they enjoyed most about CTS.
I received an offer the same day I interviewed.
I report to the person who interviewed me. He is very nice and made the interview comfortable.
Very comfortable place the manager was nice
Review from Customer Support Dept
That they were friendly and accepting of me for who I am and I have been back at the Christmas Tree for almost 5 years
Review from Customer Support Dept
What would you improve about your company's interview process?
I am not quite sure what the issue is but it is common for paperwork to go missing or for information to not be put in correctly, delaying your hire. I think this could be helped if there was better communication between the hiring team.
It would be nice if when you went if HR had all the proper information they needed. I was there for my initial back to employment appointment and they had none of the numbers they needed to put me in the system. Nearly 40 minutes there and I ended up saying I'm not going to work here at the end of i
Review from Customer Support Dept
What makes you most happy at work?
Making customers Happy & satisfied
I love the many different facets of my role. I enjoy helping my Team, the Stores, the DC, and our corporate Team Members achieve company goals. I really like working with motivated, forward thinking Team Members and Leaders across the company.
My coworkers and the customers.
Enjoying what I do coming in and seeing all my coworkers
Review from Customer Support Dept
Our customers love to shop with us. I love to help them.
What's going wrong and how can it be improved?
It starts with management these women of full-time and they treat the part-timers who do 99% of the work like they are less than. They gossip on them oh, they called them out of their name. They go out of their way to belittle. They create a hostile work environment
Review from Customer Support Dept
We are always understaffed, especially at the registers. Some managers should not be dealing with employees.
Review from Customer Support Dept
Everything looks good when you're on the outside looking in but when you are on the inside looking out, things can be different.
What do you like best about your company?
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What would you most like to see improved at your company?
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