Christmas Tree Shops Employee Reviews

Out of 97 Christmas Tree Shops employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Christmas Tree Shops improve their work culture. The Customer Support team, with 70% positive reviews, reports the best experience at Christmas Tree Shops compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

If you show up and do your work they dont over manage.

I love the accessibility of our Leadership team. I have never felt so included.

They are always available if I have a question.

They really understand the business but also know and care about their team.

nothing at all okay really

What does the leadership team need to get better at?

Leadership Reviews

Trying to communicate with each other

treating employees with respect, and understanding life changes.

Communication, team work & acknowledge employees for their hard work since they are the heart beat of the company

Everything. They make the whole day and every task so depressing and daunting.

Planning the jobs for the night

What is the best part about your compensation package?

Compensation Reviews

Good vacation time accrual in the first year and second.

Based on Individual experience and results.

The benefits are better than other places.

My store was recently elevated in pay and is now better than the competition.

No I have not been part of packages

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Because we work for less than standard

The GM of the store doesnt know how to treat employees fairly, and is narrow minded

I went to work everyday oh, and I worked my whole shift. Some days I just didn't take a

Review from Customer Support Dept

To be appreciated as a person and an employee

Review from Customer Support Dept

overhaul of the management team

What are some of the best things about your team?

Team Reviews

People will help you out even though we are timed on what we do.

Diverse group of talented professionals whose strengths compliment the department as a whole. Our team is supportive, innovative, and forward thinking.

Hardworking. Committed to the work and the customer.

everyone can relate with each other

They help each other and new employees.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There is a handful of women they've been there over 25 years oh, those women are in charge of who gets and when people call out sick. This is not about what's best for the company to them oh, it's a popularity contest. If they don't like you they don't call you in. The store will be short-staffed

Review from Customer Support Dept

they should learn good manners and treat others with respect. the employees should work in team.

Review from Customer Support Dept

Being held accountable for their job

We need to be better staffed. Always struggling with lack of help

Review from Customer Support Dept

Could improve cleaning up at the end of the night so everyone can leave together

What is most positive about the culture and environment at your company?

Environment Reviews

Success is shared, celebrated, and recognized at all levels.

Communications are getting better. We can now access messages through our Workday App.

Everyone cares about each other.

A store manager does her best to keep the conflict from the old lady crew down, but she isn't capable no one is of making it go away. These people these women I'm gone out of their way to create a hostile work environment. While most of these women stood around gossiping, check the cameras

Review from Customer Support Dept

Everyone works together and does there job correctly and efficiently

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Strong management & leadership. Praise hard work & people work harder.

Needs to close down for good

Fix the communication between departments

Standards need to be upheld. The employees need to feel more appreciated and not just with words. Criticism needs to stop.

What did you like most about the interview process?

Interviews Reviews

I enjoyed meeting with several different Executives throughout the process as it provided insight into the role, company culture, planned growth, and different perspectives about what they enjoyed most about CTS.

I received an offer the same day I interviewed.

I report to the person who interviewed me. He is very nice and made the interview comfortable.

Very comfortable place the manager was nice

Review from Customer Support Dept

That they were friendly and accepting of me for who I am and I have been back at the Christmas Tree for almost 5 years

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

It would be nice if when you went if HR had all the proper information they needed. I was there for my initial back to employment appointment and they had none of the numbers they needed to put me in the system. Nearly 40 minutes there and I ended up saying I'm not going to work here at the end of i

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

I love the many different facets of my role. I enjoy helping my Team, the Stores, the DC, and our corporate Team Members achieve company goals. I really like working with motivated, forward thinking Team Members and Leaders across the company.

My coworkers and the customers.

Our customers love to shop with us. I love to help them.

Enjoying what I do coming in and seeing all my coworkers

Review from Customer Support Dept

When the customers respond to me. It makes me very happy. It feels kinda like family or meeting old friends. I love when they walk away with a smile and "I be back to see you"

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

It starts with management these women of full-time and they treat the part-timers who do 99% of the work like they are less than. They gossip on them oh, they called them out of their name. They go out of their way to belittle. They create a hostile work environment

Review from Customer Support Dept

We are always understaffed, especially at the registers. Some managers should not be dealing with employees.

Review from Customer Support Dept

Everything looks good when you're on the outside looking in but when you are on the inside looking out, things can be different.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Christmas Tree Shops yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Christmas Tree Shops yet.
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