HR or Marketing?Claim Your Free Employer Account
ChurnZero Company Culture
ChurnZero Culture
This score is derived from employee ratings & reviews3.9/5
ChurnZero's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+Environment
A-Perks & Benefits
B+Executive Team
BLeadership
BChurnZero CEO
Top 5%Top 5% of Similar Size Companies on Comparably
You Mon Tsang
86 /100
See More
Diversity at ChurnZero
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at ChurnZero
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterChurnZero eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
0
ChurnZero employees are 0% more likely to recommend ChurnZero as a great place to work
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Working at ChurnZero
Working at ChurnZero is rated average by 6 employees, across various culture dimensions. ChurnZero employees are most satisfied about CEO Rating, Environment, and Perks And Benefits categories, putting ChurnZero’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Washington, DC. See below in detail how working at ChurnZero was rated by employees.
Overall Company Culture at ChurnZero
B
Overall Company Culture at ChurnZero is rated B
Last updated months ago
Top
30%
ChurnZero ranks in the Top 30% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterChurnZero Employee Reviews
Out of 4 ChurnZero employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From ChurnZero Employees
- What did you like most about the interview process?Practical exercise and mock demo portion
- What did you like most about the interview process?The interview process was timely.
- What do you like best about the leadership team?You Mon and Mark are passionate, have a solid vision, and are hard-working. That sentiment is emulated across the entire team here at ChurnZero.
ChurnZero Company Information
ChurnZero Company Overview
ChurnZero is a real-time Customer Success platform that helps subscription businesses fight customer churn.
ChurnZero Mission, Vision & Values
ChurnZero Mission & Values
Our mission is to create the next great Customer Success platform to drive success for our customers, our employees and the industry.
| Headquarter | 2231 Crystal Drive, Suite 1000 Arlington, VA 22202 United States of America |
|---|---|
| Website | churnzero.net/ |
| Founding Date | 2015 |
| Tel | (703) 721-4988 |
| Company Status | Private |
ChurnZero Competitors
ChurnZero competitors include Pipedrive and Gainsight. ChurnZero ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how ChurnZero compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
ChurnZero Employees
6 employees at ChurnZero have reviewed ChurnZero across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 ChurnZero employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ChurnZero are pleased with their total compensation at ChurnZero, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ChurnZero are pleased with their team. 6 Participants grade the quality of their coworkers a B-. The majority believe the meetings at ChurnZero are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ChurnZero believe the environment at ChurnZero is positive. Most Participants believe the pace of work at ChurnZero is comfortably fast. About 67% of the employees at ChurnZero work 8 hours or less.
Overall, the employees at ChurnZero are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ChurnZero - Employee Onboarding
The prevailing opinion from Comparably users in Washington, DC about their company is that it was prepared on their first day. Washington, DC employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ChurnZero KPIs and OKRs
Employees’ understanding of ChurnZero's KPIs and OKRs is essential for its success. Out of 2 ChurnZero employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ChurnZero CEO & Leadership
ChurnZero CEO - You Mon Tsang
86 /100
You Mon’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Washington, DC. Compared to ChurnZero’s competitors, You Mon Tsang ranks right below Pipedrive CEO Paulo Cunha. Under Tsang’s leadership, ChurnZero employee respondents are most happy about their Environment and the company’s Perks And Benefits. eNPS and Meetings are two areas, according to respondents, where ChurnZero could stand to see real improvement.
ChurnZero Leadership
The ChurnZero Executive Team is rated a “B” and led by CEO You Mon Tsang, Founder and CTO Mark Heys, and VP of Products / Founding Team Abby Hammer
You Mon Tsang CEO / President
You Mon Tsang serves as the CEO / President of ChurnZero.
Abby Hammer VP of Products / Founding Team
Abby Hammer serves as the VP of Products / Founding Team of ChurnZero. Abby started at ChurnZero in May of 2016. Abby... read more
Jason Moore Vice President of Global Sales
Jason Moore serves as the Vice President of Global Sales of ChurnZero.
Diversity & Inclusion at ChurnZero
The Diversity score provides insights into how diverse employees feel and rate their work experience at ChurnZero across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ChurnZero PTO
ChurnZero PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ChurnZero Careers
ChurnZero Jobs
No Recent Jobs found for ChurnZero on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let ChurnZero Know You Want To Work There
Frequently Asked Questions regarding ChurnZero
What is ChurnZero address?
ChurnZero location is at 2231 Crystal Drive, Suite 1000
Who is the CEO of ChurnZero?
ChurnZero CEO is You Mon Tsang, their score by employees is 86
Who are ChurnZero competitors?
ChurnZero main competitors are Pipedrive, Gainsight
Who is ChurnZero leadership?
Mark Heys, Abby Hammer & Jason Moore are part of ChurnZero leadership, You Mon Tsang is the CEO
×