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CINTAS CORPORATION Claimed Company
Headquartered in Cincinnati, OH, Cintas Corporation provides highly specialized services to businesses of all types throughout North read more
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I have never been associated with a company that was so dysfunctional in almost all ways. They could be an excellent case study for how not to manage a company.
What are some of the best things about your team?
Hard working individuals that try their best to succeed in spite of management.
What would you improve about your company's interview process?
Be honest with vacation and expectations. Be honest about cutting their territory and giving them nothing in return. BE HONEST and ETHICAL with their employees and customers.
What needs to change to make the company culture better?
Realize that a remote employee has different needs. Listening to concerns and opportunities. The training is horrible. The compensation program requires a CPA to keep track of commissions. The company is deceptive with customers and does not care about exceeding their expectations.
What's going wrong and how can it be improved?
Give the Service Representatives more control over their territories. If they do very well create a position of Area Manager and split their territory while providing small ongoing commissions to them while allowing them to manage the people within their area. This creates continuity and stability
What does the leadership team need to get better at?
Caring about the safety of their own employees. Their Sales efforts are dysfunctional with no overall direction. The result is many new customers which do no fit the model of a profitable FAS customers. Their products are sold on features not benefits. Their business model needs major rework.
Why do you feel undervalued and what would make you feel better about your compensation?
Knowing that my territory cannot be taken away from me after I successfully grow it. As a "remote" individual being forced to drive and work 14-18hrs a day. Being told I am being paid not to think...how disgusting! I can tell you from experience that the next best idea can come from anyone.
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