ClassPass Employee Reviews
Out of 35 ClassPass employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping ClassPass improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
There aren't any Leadership reviews of ClassPass yet.
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What does the leadership team need to get better at?
actually caring about what we do
Listening and trusting. Letting people beneath them take on more responsibility.
What is the best part about your compensation package?
There aren't any Compensation reviews of ClassPass yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
actually caring about what we do and not treating this like a millennial sweatshop
What are some of the best things about your team?
There aren't any Team reviews of ClassPass yet.
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What do your coworkers need to improve and how could you work together better?
CO WORKERS ARE ALWAYS TRYING TO GET PARTNERS IN TROUBLE AND NOT HELPING THEM AND RUINING THEIR BUSINESSES BECUASE OF JEALOUSY OF THOSE WHO HAVE BUSINESSES. CO WOKRERS ARE LIARS AND HATERS.
same answers as before. This is a toxic environment. The customer service staff need PTSD therapy after having to deal with painfully irate clients and businesses who are being ripped off
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of ClassPass yet.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
There aren't any Interviews reviews of ClassPass yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
There aren't any Outlook reviews of ClassPass yet.
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What's going wrong and how can it be improved?
SUPER BAD CUSTOMER SERVICE, NO WAY TO SPEAK TO SOMEONE WHEN A CRISIS HAPPENS. PARTNERS ARE ALWAYS COMPLAINING AND SINCE THEY ARE PAYING A HIGH PRICE TO USE THE SERVICE, THEY SHOLD BE RECEIVING STELLAR CUSTOMER SERVICE. THE PLATFORM TO ENTER A QUESTION OR CHAT IS HORRIBLE. IT DOESN'T GIVE ENOUGH OPTI
same as before for the answer
What do you like best about your company?
There aren't any Outlook reviews of ClassPass yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of ClassPass yet.
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