Q&A With ClassPass Employees

It takes a team to make things happen. And the ClassPass team — now over 200 strong! — includes some of the most talented people in the industry. We don’t just have the best engineers, the sharpest CX agents and world-class marketers – we’ve also got karaoke stars, community activists and amateur chefs. Together, we’re making the world an active place, which makes every day pretty damn gratifying.

How employees describe working at ClassPass

ease of app use x

Their relationships with their Partner studios. Basically, the model drives class based studios into the ground.

The variety that it offers

Customer service is horrific, the worst ive seen at any company. Strict policies with no flexibility based on situations. False charges and fail to make it right when ive gone through the hassle of contacting them

Variety of studios and quality of classes

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Should I work at ClassPass?

28% of ClassPass employees would encourage their friends to become coworkers, whereas 24% are neutral and 48% would not recommend working at ClassPass to their friends.

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eNPS Score