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ClassPass Company Culture
ClassPass Culture
This score is derived from employee ratings & reviews2.6/5
ClassPass' Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
BManager
B-eNPS
CCEO Rating
C-Leadership
C-ClassPass CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Fritz Lanman
64 /100
See More
Diversity at ClassPass
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at ClassPass have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored
Women at ClassPass
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at ClassPass have rated Professional Development, CEO Rating, and Environment as the highest categories they have scored
ClassPass eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-20
ClassPass employees are -20% more likely to recommend ClassPass as a great place to work
| 28% | Promoters |
|---|---|
| 24% | Passives |
| 48% | Detractors |
Working at ClassPass
Working at ClassPass is rated below average by 34 employees, across various culture dimensions. ClassPass employees rate Professional Development highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting ClassPass’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at ClassPass was rated by employees.
Overall Company Culture at ClassPass
D
Overall Company Culture at ClassPass is rated D
Last updated 20 days ago
Bottom
20%
ClassPass ranks in the Bottom 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
ClassPass Employee Reviews
Out of 35 ClassPass employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping ClassPass improve their work culture.
| Positive Reviews | 58% |
|---|---|
| Constructive Feedback | 42% |
Constructive Feedback From ClassPass Employees
- What's going wrong and how can it be improved?SUPER BAD CUSTOMER SERVICE, NO WAY TO SPEAK TO SOMEONE WHEN A CRISIS HAPPENS. PARTNERS ARE ALWAYS COMPLAINING AND SINCE THEY ARE PAYING A HIGH PRICE TO USE THE SERVICE, THEY SHOLD BE RECEIVING STELLAR CUSTOMER SERVICE. THE PLATFORM TO ENTER A QUESTION OR CHAT IS HORRIBLE. IT DOESN'T GIVE ENOUGH OPTI
- What do your coworkers need to improve and how could you work together better?CO WORKERS ARE ALWAYS TRYING TO GET PARTNERS IN TROUBLE AND NOT HELPING THEM AND RUINING THEIR BUSINESSES BECUASE OF JEALOUSY OF THOSE WHO HAVE BUSINESSES. CO WOKRERS ARE LIARS AND HATERS.
- What does the leadership team need to get better at?actually caring about what we do
ClassPass Company Information
ClassPass Company Overview
ClassPass is a membership program for fitness classes across multiple gyms and studios, making working out more accessible.
ClassPass Mission, Vision & Values
ClassPass Mission & Values
Motivate people to lead inspired lives every day by introducing and seamlessly connecting them to soul?nurturing experiences
ClassPass Vision Statement
ClassPass is in the center of it all, driving squads that design, create, and develop engaging products and scalable systems that shape the future of the company and help us accomplish our vision.
| Headquarter | 121 West 27th Street, 701 New York City, NY 10001 United States of America |
|---|---|
| Website | classpass.com |
| Founding Date | 2012 |
| Tel | 917-979-4701 |
| Company Status | Private |
ClassPass Competitors
ClassPass competitors include Peloton Consulting Group, Equinox, and Planet Fitness. ClassPass ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ClassPass compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
ClassPass Employees
34 employees at ClassPass have reviewed ClassPass across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 20 days ago.
Overall, the 34 ClassPass employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ClassPass are mostly dissatisfied with their total compensation at ClassPass, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ClassPass are not very pleased with their team. 34 Participants grade the quality of their coworkers a D. Less than half believe the meetings at ClassPass are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ClassPass believe the environment at ClassPass is positive. Most Participants believe the pace of work at ClassPass is moderate. About 56% of the employees at ClassPass work 8 hours or less.
Overall, the employees at ClassPass are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ClassPass - Employee Onboarding
The prevailing opinion from employees about joining ClassPass is that the company was very prepared on their first day. ClassPass employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ClassPass KPIs and OKRs
Employees’ understanding of ClassPass' KPIs and OKRs is essential for its success. Out of 3 ClassPass employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ClassPass CEO & Leadership
ClassPass CEO - Fritz Lanman
64 /100
Fritz’s approval rate is lower compared to CEOs at similar sized companies, putting Fritz in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in New York. Fritz Lanman’s employees rank ClassPass in the Top 25% for Professional Development, in the Top 40% for Manager, and in the Bottom 35% for Leadership. Lanman is generally unpopular with ClassPass employees, but ranks especially low with employees in the Customer Support department, and by employees with 1 to 3 Years experience and Female employees. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to ClassPass’s competitors, Fritz Lanman ranks below Peloton Consulting Group CEO Guy Daniello.
ClassPass Leadership
The ClassPass Executive Team is rated a “D+” and led by CEO Fritz Lanman, VP, People & Operations Alla Mezhvinsky, and VP of Partnerships Jennifer Burke
Fritz Lanman CEO / President
Fritz Lanman serves as the CEO / President of ClassPass.
Alla Mezhvinsky VP, People & Operations
Alla Mezhvinsky serves as the VP, People & Operations of ClassPass.
Jennifer Burke VP of Partnerships
Jennifer Burke serves as the VP of Partnerships of ClassPass. Jennifer started at ClassPass in February of 2018.... read more
Shana Neiditch VP of Legal
Shana Neiditch serves as the VP of Legal of ClassPass. Shana started at ClassPass in April of 2015. Shana currently... read more
Tom Aveston Chief Financial Officer
Tom Aveston serves as the Chief Financial Officer of ClassPass. Tom started at ClassPass in March of 2017. Tom currently... read more
Dhaval Chadha Head of ClassPass Go
Dhaval Chadha serves as the Head of ClassPass Go of ClassPass. Dhaval started at ClassPass in April of 2018. Dhaval... read more
Sanjiv Sanghavi Co-Founder
Sanjiv Sanghavi serves as the Co-Founder of ClassPass.
Justin Chang VP of Product
Justin Chang serves as the VP of Product of ClassPass.
Zachary Apter Chief Commercial Officer
Zachary Apter serves as the Chief Commercial Officer of ClassPass.
ClassPass Salaries
How much does ClassPass pay?
How much do people at ClassPass get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ClassPass is $119,256, or $57 per hour, while the estimated median salary is $125,886, or $60 per hour.
At ClassPass, the highest paid job is a General Counsel at $248,877 annually and the lowest is an Admin Assistant at $53,312 annually. Average ClassPass salaries by department include: Marketing at $138,671, Product at $137,989, Legal at $248,877, and Business Development at $135,736. Half of ClassPass salaries are above $125,886.
12 employees at ClassPass rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 36 ratings) while 11 employees at ClassPass rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $76k | $76k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $188k | $188k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $334k | $334k | 100th Percentile |
$119,256*
Average Compensation
$125,886*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ClassPass Salaries by Department
Diversity & Inclusion at ClassPass
Diverse employees at ClassPass score the company 56/100 across various culture categories, placing ClassPass in the Bottom 15% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ClassPass across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ClassPass PTO
ClassPass' PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is ClassPass' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. ClassPass' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ClassPass Careers
ClassPass Jobs
No Recent Jobs found for ClassPass on Comparably
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H1B Visa
In 2019, ClassPass applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
4
Total Applied
H1B Applications Outcome
- 100% Granted (4 out of 4)
- 0% Denied ( out of 4)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let ClassPass Know You Want To Work There
Overview of Candidates Interested in ClassPass on Comparably
Candidates By Department
All Industries | 55% | |
|---|---|---|
Product | 15% | |
Engineering | 8% | |
Design | 8% | |
Marketing | 8% | |
Other | 8% |
Candidates By Location
New York City | 73% | |
|---|---|---|
San Francisco | 5% | |
Jersey City | 3% | |
Westfield | 3% | |
Brooklyn | 3% | |
Other | 15% |
Frequently Asked Questions regarding ClassPass
What is ClassPass address?
ClassPass location is at 121 West 27th Street, 701
Who is the CEO of ClassPass?
ClassPass CEO is Fritz Lanman, their score by employees is 64
What is ClassPass eNPS?
The eNPS for ClassPass is -20
What is the salary for UI/UX Designer in ClassPass?
UI/UX Designer average salary in the US is 84k
What are the salaries in the Admin in ClassPass?
The average salaries for Admin in ClassPass is 65k
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