Conduent Outlook Employee Reviews | Comparably
Conduent has been recognized as one of the Best Places To Work For LGBTQ+ Equality
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As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions. read more
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EMPLOYEE
PARTICIPANTS
1197
TOTAL
RATINGS
34531

Conduent Outlook Employee Reviews

What makes you most happy at work?

Working efficiently with other teams and finding solutions together to the constantly changing and emerging situations.

Review from Operations Dept

Feeling useful, being productive, and being able to advance in my professional goals and projects.

Review from Admin Dept

Working on exciting projects and solving customer problems

Review from Business Development Dept

ideas are hear, projects as well

Review from Admin Dept

Being valued as a team member, my opinions being taken into consideration, being valued as a partner

Review from Finance Dept

I have the opportunity to learn new and exciting things every day

Review from Admin Dept

What gives me the greatest happiness in my work is that my boss empowers and trusts me to do my job and is flexible about how I get it done. She gives me opportunities to shine. Highly motivating!

Review from Marketing Dept

easy calls and calls i can help with

Review from Customer Support Dept

Knowing that I can get together with the team, and meet interestsing people.

Review from Admin Dept

Working from home and great online training.

Review from Product Dept

The environment, the day-to-day challenges, giving a sense at the end of the day that things are being accomplished.

Review from Admin Dept

Getting paid, nice coworkers, helpful superviosors

Review from Customer Support Dept

The agent engagements, the acknowledgments given by my Senior Ops Manager and Manager. The team collaboration.

Review from Customer Support Dept

Able to solve member issue with account and assist in any way I can so member has a positive experience.

Review from Customer Support Dept

when I am able to help someone.

Review from Customer Support Dept

TO BE ABLE TO HELP CUSTOMER'S UNDERSTAND HOW EVERYTHING WORKS AND HOW TO RESOLVE THEIR ISSUES

Review from Customer Success Dept

Work environment. Positive colleague attitudes.

Review from Customer Support Dept

Making a difference to the team and organization

Review from HR Dept

I am happy when my work load is quit e manageable and I am able to complete my tasks especially when each person works together as a team and work well.

Review from Finance Dept

Work From Home I am the single resource, need to do everything on time to avoid escalations.

Review from Engineering Dept

What's going wrong and how can it be improved?

We should be trusted to make the right decisions on behalf of the company. CEO approving replacement reqs for levels 05 is ridiculous. Nothing moves here so we can't make decisions fast enough for our projects or our clients.

Review from Business Development Dept

Our management team needs to be better at managing the client's expectations of what kind of volume our team can handle. We have team members from other teams to helping , and working seven days a week. This is not sustainable, and not in line with ethical work practices.

Review from Operations Dept

Our site leader lacks vision and clear communication, causing confusion and misalignment within the team. He avoids accountability, fails to make informed decisions, and resist feedback. Our leader often micromanages rather than empowering others, leading to low morale, high turnover, and a toxic WE

Review from Customer Support Dept

Considero que más que nada son las personas y el nepotismo que existe, que realmente el trabajo o la empresa en sí, ya que muchas veces tienes que estas bien con los jefes y con sus familiares o conocidos ya que si no lo haces buscan la manera de cómo sacart

Review from Operations Dept

Once again, no raises or bonuses. What's the incentive to care or perform better, or even stay with this company, if there will never be any bump in pay ever?

Review from HR Dept

More opportunities for growth and development are needed. Positions that match your qualifications and personality. Alot of people are in positions for years because that's all there is to their unit. It becomes demotivating when you feel as if there's is nothing to work towards.

Review from Finance Dept

I FEEL UNDERVALUED; A PAY INCREASE OR BONUS WOULD HELP THOSE OF US WHO ARE DEDICATED WHILE WE ARE ON THE CLOCK

Review from Customer Support Dept

The pay and lack of raises

Review from Customer Support Dept

Fix/upgrade the technology we use. DB7, the primary system I use each day, has so many gaps. Some letters are programmed to go out directly from DB7, others are not and manually creating them is very time consuming and a poor use of time and resources.

Review from HR Dept

Pay. I sit at my desk and wish I had a living wage and didn't have to think about working my second job after getting off of this one. The financial hardship bleeds into my perception of this company and how it affects my economic life. I feel like the company doesn't care about me as an employee.

Review from Customer Success Dept

related in previous comments herein

Review from Operations Dept

No raises in years, start with raises.

Review from Operations Dept

Cost cutting measures are creating scenarios that invite oversights, more mistakes and are pushing people beyond the limits of their sustainable capabilities.

Review from HR Dept

this were better back when xerox

Review from Admin Dept

Hire PROFESSIONALLY TRAINED MANAGERS. Hire PROFESSIONALLY TRAINED Training people. Hire people who can read, write, and understand English. Treat ALL employees as thinking, feeling ADULTS. PAY employees a living wage and GIVE US RAISES that are respectable and worthy of our work efforts.

Review from Operations Dept

Our leadership is telling us to update our resumes and more or less telling us to go

Review from Customer Success Dept

there is a supervisor who got married to an agent, and he always shows preferences towars her. also i have worked very hard to ask for something for over a year, and never got a reply

Review from Customer Support Dept

better management people and better work culture.

Review from Finance Dept

It has nothing to do with work, but I'd rather be spending time with the family. I like my job but its work not my life.

Review from Operations Dept

Adaptive technology is required and work life balance

Review from Finance Dept

What do you like best about your company?

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What would you most like to see improved at your company?

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Review Sentiment at Conduent

84
84%
16
16%

About Conduent's Outlook

A-
79/100

Where This Score Ranks Conduent's Outlook

TOP
15%

In the Top 15% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Florham Park, NJ

3rd

3rd place versus 5 competitors rated on Comparably

Conduent's Outlook is scored an A- by 3591 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Conduent's Outlook score helps to boost their overall culture score, due partly to the fact that the Communications department’s positive scores help Outlook to be one of Conduent's stronger culture attributes. Use the filters below to understand Conduent employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Communications
    +10%
  • Department - Sales
    +6%
  • Experience - Entry Level
    +6%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -14%
  • Ethnicity - Native American
    -11%
  • Department - Engineering
    -6%

How Conduent's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1197 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

78
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good55%
Neutral21%
Bad2%
Terrible1%
How do your customers perceive your company?
AnswerPercent
Yes80%
No20%
Are you typically excited about going to work each day?
×
Rate your company