Comparably Awards

Costco is a membership-only warehouse club that provides a wide selection of merchandise. read more

EMPLOYEE PARTICIPANTS: 2499

TOTAL RATINGS: 23819

CEO: W. Craig Jelinek

Costco Customer Success Department Culture Breakdown

On Comparably 8 employees in Costco's Customer Success department have rated their company’s overall culture grade a C- contributing a total of 127 ratings. Most employees in Customer Success department have a minimum of Over 10 Years of work experience and have worked at Costco for Over 10 Years. Customer Success employees rate the categories Perks And Benefits, Compensation, and Diversity the highest while rating Manager, eNPS, and Leadership the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 53% men and 47% women.

Perks And Benefits

Top 5% This score puts Costco in the Top 5% of similar sized companies on Comparably

Perks And Benefits Score at Costco is rated an A+ by 7 employees.

Compensation

Top 5% This score puts Costco in the Top 5% of similar sized companies on Comparably

Compensation Score at Costco is rated an A+ by 7 employees.

Diversity

Top 10% This score puts Costco in the Top 10% of similar sized companies on Comparably

Diversity Score at Costco is rated an A by 3 employees.

Gender

Top 35% This score puts Costco in the Top 35% of similar sized companies on Comparably

Gender Score at Costco is rated a B by 3 employees.

Happiness

Top 35% This score puts Costco in the Top 35% of similar sized companies on Comparably

Happiness Score at Costco is rated a B by 7 employees.

Retention

Bottom 30% This score puts Costco in the Bottom 30% of similar sized companies on Comparably

Retention Score at Costco is rated a C- by 7 employees.

Environment

Bottom 25% This score puts Costco in the Bottom 25% of similar sized companies on Comparably

Environment Score at Costco is rated a D+ by 7 employees.

Executive Team

Bottom 25% This score puts Costco in the Bottom 25% of similar sized companies on Comparably

Executive Team Score at Costco is rated a D+ by 7 employees.

Meetings

Bottom 25% This score puts Costco in the Bottom 25% of similar sized companies on Comparably

Meetings Score at Costco is rated a D+ by 7 employees.

Outlook

Bottom 20% This score puts Costco in the Bottom 20% of similar sized companies on Comparably

Outlook Score at Costco is rated a D by 7 employees.

CEO Rating

Bottom 20% This score puts Costco in the Bottom 20% of similar sized companies on Comparably

CEO Rating at Costco is rated a D by 7 employees.

Work Culture

Bottom 15% This score puts Costco in the Bottom 15% of similar sized companies on Comparably

Work Culture Score at Costco is rated a D by 7 employees.

Team

Bottom 15% This score puts Costco in the Bottom 15% of similar sized companies on Comparably

Team Score at Costco is rated a D by 7 employees.

Leadership

Bottom 15% This score puts Costco in the Bottom 15% of similar sized companies on Comparably

Leadership Score at Costco is rated a D by 7 employees.

eNPS

Bottom 15% This score puts Costco in the Bottom 15% of similar sized companies on Comparably

eNPS at Costco is rated a D by 7 employees.

Manager

Bottom 10% This score puts Costco in the Bottom 10% of similar sized companies on Comparably

Manager Score at Costco is rated a D- by 7 employees.

Professional Development

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Office Culture

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