Comparably Awards

Costco

Costco is a membership-only warehouse club that provides a wide selection of merchandise. read more

EMPLOYEE PARTICIPANTS: 2490

TOTAL RATINGS: 23759

CEO: W. Craig Jelinek

eNPS at Costco

Costco's Employee Net Promoter Score (eNPS) is 26, as rated by 2002 employees. Employee Net Promoter Score tracks Costco employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Costco to a friend? Today, 55% of Costco employees would encourage their friends to become coworkers, whereas 16% are neutral and 29% would not recommend working at Costco to their friends.

Last updated 9 days ago.

Where This Score Ranks Costco's eNPS

TOP
20%
In the Top 20% of 1261 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 125 Nearby Companies in Seattle
1st
1st place versus 5 competitors rated on Comparably

Aug

Sep

Oct

Nov

Dec

Jan

Promoters
Passives
Detractors

Who Ranks Costco's eNPS the Highest?

Department - Finance 100/100

Department - Communications 100/100

Department - Marketing 82/100

Who Ranks Costco's eNPS the Lowest?

Gender - Non-Binary -100/100

Department - Customer Success -42/100

Department - Engineering -34/100

Costco eNPS At a Glance

Costco employees are more likely to recommend Costco as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Finance department and the Communications department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Costco to a friend?” Based on 2002 ratings, Costco ranks 1st place versus its 5 competitors and is right above Dell Technologies.

Compared to other companies in Seattle, Costco falls into the Top 50% of 125 companies. The last rating was provided 9 days ago.