Credit Karma Employee Reviews
Out of 1186 Credit Karma employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Credit Karma improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Credit Karma compared to all other departments at the company. The Product team offered the most constructive feedback, with 5% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Addressing major growth concerns for employees. Having more transparent and valid paths to growth.
Review from Engineering Dept
The leadership team does not recognize and prevent toxic leadership/coworkers and marginalized folks are gaslit and eventually leave. Values are parroted but not followed. Its a crap shoot how you are treated depending on the team you are on.
Review from Engineering Dept
being honest and showing empathy
Review from Engineering Dept
Transparency, empathy, and technical knowledge.
Review from Engineering Dept
Does not take risks necessary to "win"
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
As compared to other tech companies, Credit Karma falls a little short of comparable companies, even our new parent company. Non-engineering roles are seriously deprioritized in the compensation equation.
Review from Marketing Dept
a bonus would be appreciated
Review from Engineering Dept
I feel undervalued, because I see the incremental revenue generated for the company from the minor changes my team makes. The fruits of our labor could trickle down a little more.
Review from Engineering Dept
I am very under-leveled and would like to see better stock options
Review from Product Dept
Arbitrary levels where everyone is paid the same but workloads are unfairly distributed.
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Not over-assume and contribute more to the facilitation of business deliverables while accounting operational realities.
Review from Customer Support Dept
Coworkers need required non-bias training and a long talk about whats important at work and how not to be toxic. Manangement is cold and uncaring and focuses on short term goals instead of long term. Tech debt takes years to get rid of and old painful problems do not get solved.
Review from Engineering Dept
More productivity! There's a clear, huge disparity between the top performers and those who are coasting. It's disappointing to see some people carry the weight while others clearly do not.
Review from Engineering Dept
They don't really care about one another or the company. Not a lot of company unity between team members, or teams, or departments.
Many engineers don't respect the processes that exist and insist on separate norms and structures
Review from Marketing Dept
What needs to change to make the company culture better?
Company is slow to adopt a remote work culture. Disagreements on the executives committee lead to a lot of ambiguity when compared to peers. Sometimes, there is the illusion of caring for employees during the pandemic in regards to work culture and future of work
Review from Finance Dept
Everyone is scared to speak up. People would rather leave quietly then try to change anything as they see people get fired over small things
What would you improve about your company's interview process?
Stop asking LeetCode questions, start asking questions that are relevant to the job.
Review from Engineering Dept
Expectation setting was inaccurate and leaders were not on the same page.
Review from Design Dept
Interviewing is unregulated and unfair as the questions asked and evaluation is up to individual engineers to deem for themselves and getting a good mark in an interview is a gamble on who gave you the question rather than a standard rubrics and questions to enforce fairness in envaluation.
Review from Engineering Dept
What's going wrong and how can it be improved?
Toxic co-workers need to be actually reprimanted instead of only focusing on product delivery as a means of kudos and promotions. Women are routinely and predictaby looked over for promotions while simply being at the right place at the right time will get a man promoted even if he has less skill.
Review from Engineering Dept
Money is leaking at a prodigious rate and we're not making products that make more money.
What would you most like to see improved at your company?
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