Working At Cricket Wireless - Ask a Question | Comparably
Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. read more
EMPLOYEE
PARTICIPANTS
547
TOTAL
RATINGS
4397

Q&A With Cricket Wireless Employees

Want to join a dynamic new wireless company where your ideas and talents really matter? At Cricket we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference.

How employees describe working at Cricket Wireless

Great features. Clear fast internet services

Posted 9 days ago

Yall need to improve yall customer service Manors. Also yall should Look into having a Special number for customers to call to file a claim and actually get somewhere

Posted 12 days ago

Over worked underpained horrible management

Posted 16 days ago

Best company ever, best service

It was easy and straight foward

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What it's like to work at Cricket Wireless

  • Cricket Wireless employees generally work 9.2 hrs a day
  • Employees at Cricket Wireless report the work pace is moderate
  • On a typical day, employees at Cricket Wireless have 0 meetings
  • 58% of Cricket Wireless employees look forward to interacting with their team every day
  • Cricket Wireless employees most often take 0-10 paid vacation and sick days each year
  • 30% of Cricket Wireless employees report they are happy with their work life balance
  • Cricket Wireless employees never get valuable feedback on how to improve at work
  • 51% of Cricket Wireless employees call their work environment positive

Q&A With Cricket Wireless Employees

Aggregated Employee Answer on Comparably

  • Cricket Wireless' Sales team rates their overall benefits a D and most of them think the perks are Neutral. 42% of Cricket Wireless employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 0-10 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.

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Aggregated Employee Answer on Comparably

  • 21% of the same employees also feel like Cricket Wireless is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Cricket Wireless.

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Aggregated Employee Answer on Comparably

  • Cricket Wireless' Sales team rates their manager a D- or 52/100 and the majority do not believe their manager truly cares about them as a person. The sales team (57%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Cricket Wireless employees rates their pay and overall compensation a D- or 42/100. 41% of employees believe they are paid fairly and 22% of employees get raises every year.

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Curious about what work's like at Cricket Wireless?

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Should I work at Cricket Wireless?

33% of Cricket Wireless employees would encourage their friends to become coworkers, whereas 12% are neutral and 55% would not recommend working at Cricket Wireless to their friends.

-22
eNPS Score
33%Promoters
12%Passive
55%Detractors

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