Cross Country Healthcare Outlook Employee Reviews

Finding candidates who are passionate about the services they provide and the lives they impact. Knowing that my job makes an impact in our job sites and with clients that I may never meet or interact with.

the people who i get to work with and the pay

Review from Marketing Dept

Building relationship with our internal and external customers.

Review from Finance Dept

Winning a deal and making money

just doing my job and doing it well, working with my amazing team and supporting the leaders and employees

Review from HR Dept

Learning something new every day

Review from Admin Dept

Assisting my teammates and making a difference, with positive outcomes for the business

My clients / facilities I get to work with.

Review from Operations Dept

resolving challenges quickly withour escalations needed.

Review from Operations Dept

Helping clients accomplish a goal

Review from Operations Dept

when I am able to start new employees, fill shifts, help HCP & CLIENT & society.

Resolving problems, helping staff in other departments to utilize the applications for efficiently. Working with people who are kind and willing to go the extra mile.

Review from IT Dept

having the tools to do my job

accomplishing my goals! Enjoy thinking, using Nursing experience, skills. Team oriented, great leaders, Hank & Mary!

Review from Customer Support Dept

Being successful in the role and bringing value to the company and team.

Review from Sales Dept

The bonding, the level of importance , the goals met on a daily basis

Review from Operations Dept

Being able to fulfill the needs of the client, and placing a great HCP for them, an HCP who enjoys what they do and does an amazing job doing it, while providing for their family. Filling last minute urgent needs, I love that!

Review from Operations Dept

Being thanked, and hearing how happy a traveler is when I get them a job. The few very close friends I have become with some of my travelers.

Knowing I may have made someone's day by them getting employed.

The work in itself. I like filling the needs of our clients with high quality passionate HCPS!

I constantly get threatened about losing my job and I wake up every morning not knowing if this will be last day or not.

Review from Sales Dept

Bring back talented resources that have been cut.

Review from IT Dept

I feel im underpaid and underappreciated by upper management. im doing the hard work to be paid less than 50k a year. its not a livable wage.

Review from Sales Dept

Higher pay, improved morale, and equal opportunities for all team members. Support should be given to everyone, not just those with 18+ years of tenure.

Review from Sales Dept

Get rid of the scare tactics.

Review from Sales Dept

we need to have better processes and less manual back and forth work

Review from Operations Dept

We went from being referred company of travelers and recruiter to a non-family, business. We do not feel appreciated in our work. Recruiters have so much on their plates and take on others jobs (payroll/onboarding) and then have more metrics and we get NO raises for it, no incentive for what we do.

We hate mico-management. Also, we waste time in useless meetings which are obviously being forced on management to have. We sometimes waste time (up to 40 minutes) playing games and only spend a few minutes covering actual work related topics that could actually just be sent via email.

Review from Customer Support Dept

Leadership and management need to do better in setting us up for success. Right now nothing has changed. Management is lying about sales and what they are doing throughout the day. Putting the pressure on us for revenue growth and they are not doing what they need to set us up for success.

No direction, acknowledged problems that arent being fixed, and no roadmap

Review from Sales Dept

The culture at Cross Country has undergone significant changes in recent years. Previously, it was a positive environment where everyone felt job security. We are on edge everyday. he work-life balance that once existed has shifted, requiring longer hours and weekend work just to stay afloat.

Management needs to learn how to talk to people and be more understanding

I don't feel challenged and I do not feel my supervisor keeps me up to date on information I need to do my job. I also don't feel like my manager is coaching me to move forward in my role at cross country

Review from HR Dept

Our focus is not on the client(MSP), but on how things benefit Cross Country. This can make it difficult to manager the clients expectations

Review from Sales Dept

leadership and nepotism. I'm not sure how the nepotism can be solved. It would be great if leadership accepted that our division is part of CCH and we are all ONE CCH

Review from Operations Dept

We are being overworked, blamed, abused & unsupported.

There is so much pressure to perform at all times, daily, weekly instead of looking at the big picture monthly. There are so many factors out of my control but I am constantly stressed to produce results each day, even when I am growing steadily and exceeding monthly goals.

Micro-management is only increasing. Lots of time being taken away from production to fill out unnecessary things. Our work hours are tracked in a system that is not the only system we are working in. I have to explain to nurses why stipends are being taken away and they are unable to get them back.

Communication from the top down on a regular basis and when important changes in the organization are made would be nice. Also, providing us with reliable resources that help streamline our workday would be very helpful.

Review from Operations Dept

My suggestions to improve some processes don't go anywhere or are rejected right away.

Review from Admin Dept

the people, talking to candidates all day, interacting with hcps

Review from Sales Dept

stronger technologies and ATS tracking system

Review from Sales Dept