Cross Country Healthcare Employee Reviews
Out of 3914 Cross Country Healthcare employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Cross Country Healthcare improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Cross Country Healthcare compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communication, relationships, recognition, transparency , loyalty
Review from Operations Dept
Communication, reward loyalty, provide support staff
Review from IT Dept
transparency. pay gaps. there are tenured recruiters making thousands of dollars a year less than brand new and less experienced recruiters. its not fair and hardworking, super talented recruiters that actually make this company money will leave. you cant retain great employees this way.
Review from Sales Dept
The company needs to hire more qualified management professionals who actively take courses and attend seminars to improve their leadership skills. Additionally, they should invest in a structured training program rather than relying on an improvised approach.
Review from Sales Dept
My immediate leadership is lacking in so many areas. They never have clear answers to questions. Drags their feet on unpaid commission (they are willing to make you wait a month). They have lost so many clients but blame employees who do not talk with clients. Raises are non existent.
Why do you feel undervalued and what would make you feel better about your compensation?
There is a big gap in compensation between my equals and myself. There is also a big gap in the company's compensation and the going rate for my position.
I think as an experience employee the base salary shoul be increased. $50k for a salary foe a 20 year veteran is insulting when newboes are brought on with a much higher base. I realize it is a brodge. We have a new recruter ti locims with a Senior" tag people who have been year 20 years cant.
I don't feel undervalued. I just feel that my compensation is not aligned with the market.
Review from HR Dept
I believe our pay should reflect what is expected of us and our performance
Review from Admin Dept
Maternity Leave! Also, our commission plan just decreased.
What do your coworkers need to improve and how could you work together better?
Having a more professional mindset about our roles would be beneficial.
Be more motivated to work and grow here
Review from Operations Dept
Set aside 15–20 minutes for us to connect, share ideas on what works a
Review from Sales Dept
Making sure each one does their job, Working together in a respectful manor.
Review from Customer Support Dept
My coworkers always create a lot of tension to the point where multiple coworkers felt stressed and overwhelmed with and quit. That was 3 of them in one month, including manager.
Review from Operations Dept
What needs to change to make the company culture better?
Prioritizing the wellbeing & happiness of staff over metrics. A happier staff will yield happier clients & quality candidates. When everything is a rush so you're able to stay employed for another month quality goes out the window. Thus incurring more cancellations.
Micromanaging needs to stop, I feel like were a number not valued as person, aggressive behavior towards each other needs to stop. People not minding their own business
Review from Admin Dept
include everyone when changes are made. many changes have been made with no sign before hand
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Cross Country Healthcare yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
I constantly get threatened about losing my job and I wake up every morning not knowing if this will be last day or not.
Review from Sales Dept
Bring back talented resources that have been cut.
Review from IT Dept
I feel im underpaid and underappreciated by upper management. im doing the hard work to be paid less than 50k a year. its not a livable wage.
Review from Sales Dept
Higher pay, improved morale, and equal opportunities for all team members. Support should be given to everyone, not just those with 18+ years of tenure.
Review from Sales Dept
Get rid of the scare tactics.
Review from Sales Dept
What would you most like to see improved at your company?
stronger technologies and ATS tracking system
Review from Sales Dept