CrossInstall Employee Reviews
Out of 135 CrossInstall employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping CrossInstall improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at CrossInstall compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 3% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
It is a high performing group of people working on challenging and fun problems.
Review from Engineering Dept
Positive, good atmosphere, supportive environment and management
Review from Customer Support Dept
What do you like best about the leadership team?
Transparent, inclusive, gets involved in helping on all aspects of the company
Review from Engineering Dept
Very hands on and involved
Review from Customer Support Dept
They make you feel valued and it is easy for even a remote team to feel that they have your back
Review from Customer Support Dept
Really owns every request I put in and shows genuine concern over me. I feel like my managers are there with me, especially the executive team.
They are fun to be around, I feel like I can be honest with them and have open conversations. They are very transparent about goals, attainments and where they see the company.
What does the leadership team need to get better at?
Giving raises and listening to their employees. They need to get funding to improve finances and order healthy food and snacks instead of junk food for the employees. It slows down productivity.
What is the best part about your compensation package?
Healthcare premiums are all paid for; 100% cell phone plan coverage!
Review from Customer Support Dept
It is compatible package, including sick leave, annual leave and holidays
Review from Customer Support Dept
Pays well. Health, dental, vision, bereavement, lots of days off. Nothing to complain about.
I like that each team is able to go and enjoy time together outside the office, sponsored by CrossInstall
For a small company, the investment in the benefits package is unheard of, but it truly makes you feel valued.
Why do you feel undervalued and what would make you feel better about your compensation?
My raise has been based on the company's performance instead of my performance.
I feel like others with my job title are paid more at other companies in the industry
It would always be nice to be paid more.
Review from Customer Support Dept
What are some of the best things about your team?
The company is filled with really good, sincere people. They are the kind of people you'd happily spend time with outside of work.
Review from Engineering Dept
Very collaborative, smart group of people; everyone is kind and willing to help
Review from Customer Support Dept
Everyone is good people and very helpful
Review from Customer Support Dept
Teamwork and collaborative. Always ready to help jump on tasks.
Everyone is a hard worker, but also goes home on time. Speaks volumes, we're productive!
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of CrossInstall yet.
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What is most positive about the culture and environment at your company?
The company is very flat and growing quickly. The culture is very fun and relaxed - everyone is friendly and collaborative. There are weekly catered lunches and plenty of office snacks.
Review from Customer Support Dept
It is young, fresh and supportive
Review from Customer Support Dept
Everyone has a great sense of humor and loves to be around each other... we hang out outside of work, I think that says a lot.
Everyone is friendly, but not in a fake way. People genuinely care about your life outside of work and make an effort to be a part of it!
The helpfulness of the team members
Review from Engineering Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of CrossInstall yet.
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What did you like most about the interview process?
You get exposure to many different people at the company during the interview process.
Review from Engineering Dept
everyone was nice; i liked the personal touches HR added for the interview process
Review from Customer Support Dept
It was filled with good vibes on every level
Review from Customer Support Dept
There were multiple people who interviewed me, but instead of being a panel, there were multiple one-on-one interviews. This really helped me feel comfortable and able to present myself well without the intimidation of multiple people questioning me at once.
Talking with people from different teams.
What would you improve about your company's interview process?
There aren't any Interviews reviews of CrossInstall yet.
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What makes you most happy at work?
The challenges of the work itself are complex and interesting
Review from Engineering Dept
Working with my team to grow accounts; making clients happy
Review from Customer Support Dept
interesting task, possibility to learn new things
Review from Customer Support Dept
Teams that I work with.
Producing a great product that performs beyond expectations
What's going wrong and how can it be improved?
There's always a lot of new information to digest and new strategies to consider, and it's easy to feel left behind when things move so quick.
What do you like best about your company?
Stays ahead of the curve and competition. Values employee's feedback. Transparent about the current and future state of the company.
Review from Engineering Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of CrossInstall yet.
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