Cumberland Farms Senior Customer Service Manager Salaries in Springfield, MA | Comparably
Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases. read more
EMPLOYEE
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506
TOTAL
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4553

Cumberland Farms Senior Customer Service Manager Salaries in Springfield, MA

The average Cumberland Farms Senior Customer Service Manager in Springfield, MA earns an estimated $87,873 annually, which includes an estimated base salary of $76,523 with a $11,350 bonus. Cumberland Farms' Senior Customer Service Manager compensation is $17,578 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Cumberland Farms in Springfield, MA can range from $32,000 - $200,000.

In Springfield, MA, The Customer Support Department at Cumberland Farms earns $6,141 more on average than the Admin Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$87,873
Average Compensation
$76,523
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at Cumberland Farms

In Springfield, MA, Senior Customer Service Managers earn $4,578 more than Customer Service Managers.

Customer Service Manager
$83k*
Technical Support
$66k*
CS Rep
$48k*
* estimated salary

Compensation at Cumberland Farms by Department

In Springfield, MA, The Customer Support Department averages $6,141 more than the Admin Department, and $18,996 less than the Finance Department

Finance
$81,124 Avg. total comp.
+$19k
Customer Support
$62,128 Avg. total comp.
Admin
$55,987 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Cumberland Farms reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Cumberland Farms reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Cumberland Farms Rate Their Compensation

The majority of Senior Customer Service Managers at Cumberland Farms believe they're not compensated fairly. 29% of Senior Customer Service Managers at Cumberland Farms say they receive annual bonuses, and the majority (48%) are not satisfied with their benefits. See more compensation ratings at Cumberland Farms

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