Q&A With Dealer Spike Employees

Broken, communication is null. There is no training and you evidently get expose to a customer with not even 35% of knowledge acquisition. Resulting in stress to the representatives, and jeopardizing customer service metrics.

The Production Team is split into 3 main groups that are all very different from each other. Within the 3 groups, there are tons of different personalities and talent levels.

Agravise at meeting monthly quota. Reckless at active listening to their representatives. Small company with huge potential, which triggers favoritism, not base on performance nor seniority of their representatives but how well you befriend your manager/leader.

The production department has various leaders. The Production Manager is incredibly intelligent and fun, but a bit unorganized. If you can adapt quickly (I mean VERY quickly) to constant change, you’ll love it. If you are a creature of habit and expect the structure to be solid and spelled out for you, this will not be the right fit. It also really depends on which department you’re in, within the team. Being comfortable with voicing your ideas/reservations is also a huge advantage.

If you compared your workload/responsibilities your pay rate is scarce. In other words, underpay. impacting new the applicants pushing at often times a 2 to 3 year period to work on a raise and be at a pay rate that is competitive to the market.

That depends on the role within the department, but is usually based on experience. Also, are you referring to the production department or product development?

This is entirely dependent upon the department.

Common work experience background. Skills set based questions.

The client base has expanded rapidly along with the amount of industries. The innovation isn’t always able to keep up.

The company as a whole is growing at a rapid speed evenly.

Could have some improvements.

Very good, when you go home you don't have to deal with work. Probably one of the better work life balance companies I've worked at.

I don't have enough time here yet, to concisely answer this question.

Depends on who you know or date.

I am excited about the growth of the company and where it will be in 5 years.

This is not high school and you are replaceable, no matter how amazing you think you are. Also, don't be the type of person who causes unnecessary distractions. This is a workplace. Yes, it's relaxed compared to others, but there still needs to be some level of professionalism among entry level coworkers. The leadership team needs to step up and lead by example in order for entry level associates to know what the expectations are. At the same time, we are all adults and should know how to behave as such.

Provide employees with adequate desk space so it doesn't feel like being in a petri-dish. Allow more flexible hours and work from home.

It can be very difficult if you abide by their requirements. I mentioned earlier the company culture, the lack of skill set in department manager can play a major role in the outcome.

Stress and afraid; the turnover is outrageous never seen such turnover on a previous company at a higher disadvantage with such turn over rate.

I just wish he was more approachable. If he would get to know some of the employees, he might understand the numbers differently. You cannot have a purely numbers-driven approach to this business. It will cause employees to burn out quickly.

It’s different among the departments. Some groups do a lot of lunches or Starbucks walks. Others have after hours pizza parties. Sometimes there are game nights.

Be a go-getter who easily adapts to change. Know the industries (or at least how to sound like you do).

Yes. I believed some support positions.