Dealer Spike Employee Reviews
Out of 77 Dealer Spike employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Dealer Spike improve their work culture. The Product team, with 55% positive reviews, reports the best experience at Dealer Spike compared to all other departments at the company.
What does the leadership team need to get better at?
Transparency is non existent, there is a lot of secrets, I think increasing morale is important, and providing feedback more than once a yea
Being more strategic with how we utilize our resources and proactive about keeping our procedures up to date.
Interact with the staff - say hello, make eye contact, engage in conversation
Review from Product Dept
Positive encouragement is non existent / disingenuous here. The numbers are all that matters here, that is abundantly clear.
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
its a niche product and i just wish the pay was better especially for people outside de US
Pay is below industry average, but most new hires are young and without a related degree, so they have nothing to compare to.
Review from Product Dept
Pay is low, however almost all positions are designed to only keep people one to two years total.
Work load does not correlate with pay, high expectations with little incentive.
It's pretty open knowledge that we don't really get paid competitively, this place is positioning itself as a stepping stone.
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
This is not high school and you are replaceable, no matter how amazing you think you are. Also, don't be the type of person who causes unnecessary distractions. This is a workplace. Yes, it's relaxed compared to others, but there still needs to be some level of professionalism among entry level coworkers. The leadership team needs to step up and lead by example in order for entry level associates to know what the expectations are. At the same time, we are all adults and should know how to behave as such.
Review from Product Dept
There is little to no communication with the company and employees on changes. Managers are not tracking performance/quality besides numbers
General professionalism / competency of the average person here is low. Turnover is EXTREMELY high. Why bother making friends anymore?
Review from Product Dept
What needs to change to make the company culture better?
Provide employees with adequate desk space so it doesn't feel like being in a petri-dish. Allow more flexible hours and work from home.
Review from Product Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Work load is high. Easy to stress about work outside of work.
Optional flex schedules, option of four tens or working from home would improve things dramatically. \nWe aren't a crisis hotline.
Review from Product Dept
Not having industry specific tools, templates and designated employees createds a lot of man power that could be automated and more acurate
See previous regarding management and lack of engagement with staff
Review from Product Dept
Feels like a factory to me where "its the next person up" mentality. Don't feel valued, don't feel heard.
Review from Product Dept
What would you most like to see improved at your company?
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