DecisionOne Employee Reviews
Out of 18 DecisionOne employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping DecisionOne improve their work culture. The IT team, with 38% positive reviews, reports the best experience at DecisionOne compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from IT Dept
What do you like best about the leadership team?
He lets us do what we need to do to get work done on time without him trying to micro manage us
Review from IT Dept
What does the leadership team need to get better at?
Communicating more with employees, giving employees raises and to pay more towards health benefits.
Review from IT Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of DecisionOne yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
Contractors doing similar roles earn nearly 33 percent more then i make at the job. I've been with the company for over two years and there has been no performance review or raise. I would feel better about the job if i didn't feel like all the work was put on FSTs.
The pay cut we took in 2020 has been longer than 14 months with nothing compensated throughout the entirety of the pandemic. We lost a lot of vacation and PTO time as well
I haven't had a raise in 5 years. Giving everyone across the board a raise. I know lots of people who haven't gotten raises longer then I have.
Review from IT Dept
What are some of the best things about your team?
We are all in the same boat.
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
They need to stop calling out sick all the time and work harder so the work doesn't always fall on one or two people.
Review from IT Dept
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of DecisionOne yet.
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What needs to change to make the company culture better?
stop taking contracts that can't be reasonably fulfilled, and then blaming techs for not being able to drive 400 miles in 3 hours.
Giving raises and more incentives to employees.
Review from IT Dept
What did you like most about the interview process?
My interview was quick, and to the point, my manager layed out most of what i needed to know, and I did the same for him.
It was very casual and the manager I interviewed with was very laid back.
Review from IT Dept
What would you improve about your company's interview process?
Verifying previous employments, certifications, etc. Also, will need to offer more starting pay to attract the more qualified/quality techs this company needs. So many good techs we get, move on after just a couple/few years, primarily due to no raises.
What makes you most happy at work?
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What's going wrong and how can it be improved?
Sales signs contracts before techs are found that may have training. If one tech on the west coast has experience then the tech on the east coast is told to call the experienced tech for support on something they have never seen before. Known for signing to contract outdated equipment
We need more raises and more people who want to work hard.
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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