Delaware North Outlook Employee Reviews | Comparably
Delaware North Claimed Company
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment. read more
EMPLOYEE
PARTICIPANTS
217
TOTAL
RATINGS
2263
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Delaware North Outlook Employee Reviews

What makes you most happy at work?

Customer interaction when I have time to serve them

Review from Customer Success Dept

When my customers come and see me

Taking care of my guests!

Where I am living, Grand Canyon

Review from Operations Dept

Providing a welcoming atmosphere for all co-workers and customers, will lend an ear to any and everyone.

Supervisors are approchable when questions that need to be addressed every day.

Review from Operations Dept

Just working and handling food learning new things

Engaging with my amazing guests

Everyday is different with new projects

My customers and Call workers we all get along

I love my job and look forward to each day which are challenging in the ever changing Hospitality/Contract industry.

Location is everything! I have worked in National Parks.

Trying to make the customer feel they have had a positive experience where they feel they have been listened to and feel valued.

Review from Customer Success Dept

Co-workers and my bosses are very awesome but very strict

The companies we work with are very good

Doing what I love to do, working alongside people who share the same enthusiasm and work ethic.

Review from Operations Dept

Good co workers that care

Review from Sales Dept

Getting free food in break room

Review from Customer Support Dept

I work in a casino, so everything to be honest.

Review from Operations Dept

the customers are great and so is the atmostphere

Review from Sales Dept

What's going wrong and how can it be improved?

New management and better employees

Having working equipment would help

The culture of gossip, of not training the staff properly, the bullying, the fakeness has to change. The last HR advisor this company had was a bully and disrespectful to managers and employees. Many managers requested for help as this job was taking a toll on them, they didn't recieve any help.

Review from Operations Dept

Stop adding micro-managy tasks when we're already running to get everything done. Staff adequately. Help cover work areas if a task requires an associate to be in a whole different area for several minutes. LET ASSOCIATES BUY FOOD. PROVIDE A SNOW SHUTTLE.

Review from Sales Dept

Its not fair people who are not a minority here can be moved around in two different positions without waiting more than 2 weeks or being lied to unlike me who have been given the runaround

Review from Operations Dept

is anyone every excited about going to work

Review from Sales Dept

What do you like best about your company?

There aren't any Outlook reviews of Delaware North yet.
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What would you most like to see improved at your company?

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Review Sentiment at Delaware North

68
68%
32
32%

About Delaware North's Outlook

C-
65/100

Where This Score Ranks Delaware North's Outlook

BOTTOM
35%

In the Bottom 35% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Buffalo, NY

5th

5th place versus 5 competitors rated on Comparably

Delaware North's Outlook is scored a C- by 389 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Delaware North's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of Delaware North's stronger culture attributes. Use the filters below to understand Delaware North employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 months ago.

Rate Outlook the Highest

  • Experience - 3 to 6 Years
    +20%
  • Experience - Over 10 Years
    +12%
  • Department - Sales
    +8%

Rate Outlook the Lowest

  • Department - Customer Success
    -26%
  • Experience - 1 to 3 Years
    -11%
  • Ethnicity - Other
    -6%

How Delaware North's Outlook Score is Calculated

FILTER RATINGS BY

Results from 210 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

64
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic22%
Good35%
Neutral29%
Bad8%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes60%
No40%
Are you typically excited about going to work each day?
×
Rate your company