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Delaware North Claimed Company
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment. read more
Delaware North Company Culture
Delaware North Culture
This score is derived from employee ratings & reviews3.0/5
Delaware North's Overall Culture is rated C-
Top Rated Culture Dimensions
Environment
BOffice Culture
CGender
CProfessional Development
CeNPS
CDelaware North CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Jeremy Jacobs
63 /100
See More
Diversity at Delaware North
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Diverse employees at Delaware North have rated Manager, Leadership, and Office Culture as the highest categories they have scored
Women at Delaware North
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Women at Delaware North have rated Environment, Team, and Office Culture as the highest categories they have scored
Delaware North eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-12
Delaware North employees are -12% more likely to recommend Delaware North as a great place to work
| 38% | Promoters |
|---|---|
| 12% | Passives |
| 50% | Detractors |
Working at Delaware North
Working at Delaware North is rated below average by 217 employees, across various culture dimensions. Delaware North employees rate Environment highest among all categories, and think that Meetings and Perks And Benefits have the most room for improvement, putting Delaware North’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Buffalo, NY. See below in detail how working at Delaware North was rated by employees.
Overall Company Culture at Delaware North
C-
Overall Company Culture at Delaware North is rated C-
Last updated 2 months ago
Bottom
35%
Delaware North ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Delaware North Employee Reviews
Out of 217 Delaware North employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Delaware North improve their work culture.
| Positive Reviews | 68% |
|---|---|
| Constructive Feedback | 32% |
Positive Reviews From Delaware North Employees
- What did you like most about the interview process?They asked me a couple of questions and said I was hired
- What makes you most happy at work?Customer interaction when I have time to serve them
- What is the best part about your compensation package?It has a lot of options
Constructive Feedback From Delaware North Employees
- What do your coworkers need to improve and how could you work together better?Well, it all starts from the top employees are gonna treat each other. The way managers treat you. Manager did not set an example.
- What do your coworkers need to improve and how could you work together better?Coworkers that want to be there or better qualified.
- What would you improve about your company's interview process?More indepth training based off your hired location that comes with an alotted training period, so there's no question about your duties and expectations.
Delaware North Company Information
Delaware North Company Overview
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
Delaware North Mission, Vision & Values
Delaware North Mission Statement
To become the preferred provider of products and services that foresee and satisfy the needs of customers, balancing the highest level of satisfaction consistent with maximizing returns to stakeholders.
Delaware North Vision Statement
To delight guests by creating the world’s best experiences today while reimagining tomorrow.
Delaware North Values
- Lean Forward
- Come Together
- Stand Up: We lead by example
- Do Right
- Think Guest
| Headquarter | 250 Delaware Ave Buffalo, NY 14202 United States of America |
|---|---|
| Website | www.delawarenorth.com/ |
| Founding Date | 1915 |
| Company Status | Private |
Delaware North Competitors
Delaware North competitors include Canterbury Park Holding Corporation, Las Vegas Sands, HMSHost, and Centerplate. Delaware North ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Delaware North compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Delaware North Employees
217 employees at Delaware North have reviewed Delaware North across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 217 Delaware North employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Delaware North are mostly dissatisfied with their total compensation at Delaware North, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Delaware North are generally satisfied with their team. 217 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Delaware North are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Delaware North believe the environment at Delaware North is positive. Most Participants believe the pace of work at Delaware North is extremely fast. About 69% of the employees at Delaware North work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Delaware North are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Delaware North employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Delaware North report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Delaware North have 0 meetings
Meetings
A Day in the Life
76% of Delaware North employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Delaware North employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Delaware North employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Delaware North employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
57% of Delaware North employees call their work environment positive
Environment
Joining Delaware North - Employee Onboarding
The prevailing opinion from employees about joining Delaware North is that the company was very prepared on their first day. Delaware North employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Delaware North KPIs and OKRs
At Delaware North 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Delaware North's KPIs and OKRs is essential for its success. Out of 8 Delaware North employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Delaware North CEO & Leadership
Delaware North CEO - Jeremy Jacobs
63 /100
Jeremy’s approval rate is lower compared to CEOs at similar sized companies, putting Jeremy in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Buffalo, NY. Jeremy Jacobs’s employees rank Delaware North in the Top 35% for Environment, in the Bottom 45% for Office Culture, and in the Bottom 40% for Professional Development. Jacobs is generally unpopular with Delaware North employees, but ranks especially low with employees in the Customer Success department, and by employees with 1 to 3 Years experience and employees in the Customer Support department. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to Delaware North’s competitors, Jeremy Jacobs ranks below both HMSHost CEO Steven Johnson and Las Vegas Sands CEO Sheldon Adelson.
Delaware North Leadership
The Delaware North Executive Team is rated a “C-” and led by CEO Jeremy Jacobs, EVP and COO Rick Abramson, and Senior Vice President Business Development Barry Freilicher
Jeremy Jacobs CEO / President
Jeremy Jacobs serves as the CEO / President of Delaware North.
Rick Abramson EVP and COO
Rick Abramson serves as the EVP and COO of Delaware North Companies. Rick started at Delaware North Companies in Nov of... read more
Barry Freilicher Senior Vice President Business Development
Barry Freilicher serves as the Senior Vice President Business Development of Delaware North.
Matthew Wagner Senior Vice President - Corporate Development
Matthew Wagner serves as the Senior Vice President - Corporate Development of Delaware North Companies. Matthew started... read more
Maureen Sweeny Executive Vice President and Chief Development Officer
Maureen Sweeny serves as the Executive Vice President and Chief Development Officer of Delaware North Companies. Maureen... read more
Frank Mendicino Executive Vice President and Chief Administrative Officer
Frank Mendicino serves as the Executive Vice President and Chief Administrative Officer of Delaware North Companies.... read more
James Obletz Senior Vice President Of Corporate Development and M&A
James Obletz serves as the Senior Vice President Of Corporate Development and M&A of Delaware North Companies. James... read more
Nic Walker Luxury Suites Cook
Nic Walker serves as the Luxury Suites Cook of Delaware North Companies. Nic started at Delaware North Companies in June... read more
Jim Houser Executive Vice President and Chief Operating Officer
Jim Houser serves as the Executive Vice President and Chief Operating Officer of Delaware North Companies. Jim started... read more
Delaware North Salaries
How much does Delaware North pay?
How much do people at Delaware North get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Delaware North is $134,685, or $64 per hour, while the estimated median salary is $133,619, or $64 per hour.
At Delaware North, the highest paid job is a Group Product Manager at $225,615 annually and the lowest is a Sales Associate at $30,000 annually. Average Delaware North salaries by department include: Sales at $153,341, Communications at $234,756, Marketing at $132,002, and Business Development at $157,028. Half of Delaware North salaries are above $133,619.
118 employees at Delaware North rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 352 ratings) while 111 employees at Delaware North rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 118 ratings).
Salaries contributed from Delaware North employees include job titles like Operations Manager, IT Manager, and SysAdmin. Comparably data has a total of 5 salary records from Delaware North employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $132k | $132k | 33rd Percentile |
50th Percentile $188k | $188k | 50th Percentile |
67th Percentile $237k | $237k | 67th Percentile |
83rd Percentile $279k | $279k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$134,685*
Average Compensation
$133,619*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Delaware North Salaries by City
Delaware North Salaries by Department
Diversity & Inclusion at Delaware North
Diverse employees at Delaware North score the company 60/100 across various culture categories, placing Delaware North in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Delaware North across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Delaware North Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
Delaware North PTO
Delaware North's PTO and Vacation policy typically gives 10-15 days off a year with 80% of employees expected to be work free while out of office. Paid Time Off is Delaware North's most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. Delaware North's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Delaware North Careers
Delaware North Jobs
No Recent Jobs found for Delaware North on Comparably
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H1B Visa
In 2019, Delaware North applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Delaware North Know You Want To Work There
Overview of Candidates Interested in Delaware North on Comparably
Candidates By Department
HR | 30% | |
|---|---|---|
IT | 20% | |
Engineering | 20% | |
All Industries | 10% | |
Business Development | 10% | |
Other | 10% |
Candidates By Location
Buffalo | 70% | |
|---|---|---|
Chicago | 10% | |
Austin | 10% | |
Other | 10% |
Frequently Asked Questions regarding Delaware North
What is Delaware North address?
Delaware North location is at 250 Delaware Ave
Who is the CEO of Delaware North?
Delaware North CEO is Jeremy Jacobs, their score by employees is 63
What is Delaware North eNPS?
The eNPS for Delaware North is -12
What is the salary for Admin Assistant in Delaware North?
Admin Assistant average salary in the US is 50k
What are the salaries in the Product in Delaware North?
The average salaries for Product in Delaware North is 164k
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