Delaware North Employee Reviews
Out of 217 Delaware North employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Delaware North improve their work culture. The Operations team, with 65% positive reviews, reports the best experience at Delaware North compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Leading , being proactive and giving good examples
Fairness to employees and customers
Need to be prepared beforehand and not to be scrambling around while work is in progress
Accountability and doing their jobs
Not pressureEmployee soEmployee gas time to put on protective gear
Why do you feel undervalued and what would make you feel better about your compensation?
I have not been paid in 3 weeks
My sick hours and PTO still 0 and I get paid less compare to others who work less than I do.
Review from Operations Dept
We're paid on one position. For one position. Yet we handle all positions even the ones paid higher than us. Cashiers have to do prep and transport trash, and stock. Although prep and loaders get paid higher. I've worked shifts 2-4hrs in a position with a pay difference. They don't compensate.
I think our tips are extremely inconsistent and they need to fix issues within my paycheck as well as all the other workers paychecks.
Review from Customer Support Dept
I feel they should hire more internally
What do your coworkers need to improve and how could you work together better?
Well, it all starts from the top employees are gonna treat each other. The way managers treat you. Manager did not set an example.
Review from Customer Success Dept
Coworkers that want to be there or better qualified.
Review from Customer Success Dept
They are not team players. They care about only them. Do more sidework. Not be rude.
It really dont take 2 people to do most of the things in here. I understand we need teamwork but efficiency is lacking
Review from Operations Dept
stop hiring criminals and inept people
Review from Sales Dept
What needs to change to make the company culture better?
A more professional HR Manager.
Review from Operations Dept
New leadership at the highest levels
Better communication, better directive from leadership. Better understanding of operations and the roles of the employees and what they are responsible for.
Review from Operations Dept
Make things fair or create a seniority rule
Review from Operations Dept
I genuinely appreciate The company culture from what corporate states. The executive team does not follow the standard stated though
Review from Operations Dept
What would you improve about your company's interview process?
More indepth training based off your hired location that comes with an alotted training period, so there's no question about your duties and expectations.
Review from Customer Success Dept
Don't lie about this job
Initially was great. Final interviews are w arrogant and out of touch executives
stop hiring criminals and idiots
Review from Sales Dept
The could change the dress code requirements.
Review from Customer Support Dept
What's going wrong and how can it be improved?
New management and better employees
Having working equipment would help
The culture of gossip, of not training the staff properly, the bullying, the fakeness has to change. The last HR advisor this company had was a bully and disrespectful to managers and employees. Many managers requested for help as this job was taking a toll on them, they didn't recieve any help.
Review from Operations Dept
Stop adding micro-managy tasks when we're already running to get everything done. Staff adequately. Help cover work areas if a task requires an associate to be in a whole different area for several minutes. LET ASSOCIATES BUY FOOD. PROVIDE A SNOW SHUTTLE.
Review from Sales Dept
Its not fair people who are not a minority here can be moved around in two different positions without waiting more than 2 weeks or being lied to unlike me who have been given the runaround
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Delaware North yet.
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