Delaware North Employee Reviews
Out of 217 Delaware North employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Delaware North improve their work culture. The Operations team, with 65% positive reviews, reports the best experience at Delaware North compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Nice people and fun environment
When they are able to communicate with us.
Not much yet. Seems to be no oversight at all
Review from Operations Dept
My manager listens, has excellent leadership skills and always open to discussions on how to work smarter not harder. One of the best managers.
Front Office Manager couldn't. New Front Desk Supervisor wouldn't. Returning Front Desk Supervisor was too stressed and never really explained anything.
What is the best part about your compensation package?
It has a lot of options
Review from Customer Success Dept
Benefits are fair and I can't complain
the environment I am living in
Review from Operations Dept
Weekly pay, benefits, and accomadating schedule to lifestyle
It's competitive both locally and nationally
What are some of the best things about your team?
very unorganized no structure or teamwork
Review from Operations Dept
Team members work together to provide the best service to our customers. We are like one big family
The besy team about my team is I think I am very understanding to my team others and I let them suggest what their thoughts when some project issue that needs to be addressed so that I can get a better idea to resolve it smoothly.
Review from Operations Dept
I have a potentially great team but managers could use training
Work well together and work as a team
What is most positive about the culture and environment at your company?
Clocking out and knowing it's my friday.
Review from Customer Success Dept
Customers are the only best experience I have.
The money is best part
Employees working together and helping each other when needed. I enjoy working with most everyone
Working is fun and enjoyable to work with my team. We always get along and finish our work everyday.
Review from Operations Dept
What did you like most about the interview process?
They asked me a couple of questions and said I was hired
Review from Customer Success Dept
My process was many years ago. There was incredible people in charge then. I'm not so sure how it is now. Considering most don't stay long, it can't be good. No structure. No rules told. No mention of the union and our CBA.
Well the Recruiter did all the work, The HR Manager did not want to hire me at all. She thinks I am too old
Review from Operations Dept
It was easy and straight forward.
Review from Operations Dept
It was very thorough and informative
What makes you most happy at work?
Customer interaction when I have time to serve them
Review from Customer Success Dept
When my customers come and see me
Taking care of my guests!
Where I am living, Grand Canyon
Review from Operations Dept
Providing a welcoming atmosphere for all co-workers and customers, will lend an ear to any and everyone.
What do you like best about your company?
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