Delaware North Claimed Company
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment. read more
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All by correspondence! No face to face, not even so much as a phone call.
What is most positive about the culture and environment at your company?
Dealing the with general community, trying to provide them a positive experience despite double standard rules is a hard sell. Lead by example!
What makes you most happy at work?
Trying to make the customer feel they have had a positive experience where they feel they have been listened to and feel valued.
Why do you feel undervalued and what would make you feel better about your compensation?
Higher pay, and being afforded some decent respect! Make the rules for bar service consistent across the stadiums, rather than the confusion and inconsistencies customers feel? Front line staff are on the end of it , wearing all the frustrations and complaints. Step up to the plate please.
What are some of the best things about your team?
The workers front up and do the right thing and genuinely work hard. It ain't recognised at all by the hierarchy despite their spin with videos stating thank you for all your hard work and commitment. People can see right through the spin? Show leadership and lead by example. I delete such videos.
What does the leadership team need to get better at?
Treating staff with some respect & value their contributions. Don't get caught up if a staff member asks for a free bottle of Franklins water as opposed to out of the tap! Sheesh! Make it an enjoyable experience to come to work, not a chore? Delaware Nth has so much to learn. I hope the penny drops?
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