After 11 years of operation, Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America read more
Digicel Company Culture
Digicel Culture
This score is derived from employee ratings & reviews3.3/5
Digicel's Overall Culture is rated C
Top Rated Culture Dimensions
CEO Rating
ALeadership
B-Outlook
B-Work Culture
B-Executive Team
C+Digicel CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Colm Delves
77 /100
See More
Diversity at Digicel
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Digicel have rated Team, Work Culture, and Environment as the highest categories they have scored
Women at Digicel
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDigicel eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-5
Digicel employees are -5% more likely to recommend Digicel as a great place to work
| 34% | Promoters |
|---|---|
| 27% | Passives |
| 39% | Detractors |
Working at Digicel
Working at Digicel is rated below average by 98 employees, across various culture dimensions. Digicel employees rate CEO Rating highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Digicel’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Des Moines, IA. See below in detail how working at Digicel was rated by employees.
Overall Company Culture at Digicel
C
Overall Company Culture at Digicel is rated C
Last updated 2 days ago
Bottom
45%
Digicel ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterDigicel Employee Reviews
Out of 87 Digicel employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Digicel improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
Positive Reviews From Digicel Employees
- What is most positive about the culture and environment at your company?Current leadership team listens and allows for constructive feedback
- What are some of the best things about your team?The team is supportive, collaborative, and communicates well. Everyone brings unique strengths, and there’s a strong sense of teamwork and shared commitment to achieving goal
- What do you like best about the leadership team?Inclusivity is encouraged, and ideas and feedback are received positively and considered in decision-making, helping foster a more collaborative and open environment.
Constructive Feedback From Digicel Employees
- Why do you feel undervalued and what would make you feel better about your compensation?I feel undervalued as my responsibilities and workload have increased without a corresponding adjustment in compensation. Recognition doesn’t match the level of contribution. A clearer link between performance and pay, along with a transparent review process or growth plan, would hel
- Why do you feel undervalued and what would make you feel better about your compensation?Recognizing the value I bring to the organization
- What would you most like to see improved at your company?Fostering a culture of open communication
Digicel Company Information
Digicel Company Overview
After 11 years of operation, Digicel Group Limited has over 13 million customers across its 31 markets in the Caribbean, Central America
Digicel Mission, Vision & Values
Digicel Mission & Values
Our mission is to deliver the best network, the best service and the best value to our customers and to give back to our communities.
| Headquarter | Jamaica, IA United States of America |
|---|---|
| Website | www.digicelgroup.com/en |
| Tel | 1 (876) 6195000 |
Digicel Competitors
Digicel competitors include Millicom International Cellular and Movistar. Digicel ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Digicel compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Digicel Employees
98 employees at Digicel have reviewed Digicel across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 98 Digicel employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Digicel are mostly dissatisfied with their total compensation at Digicel, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Digicel are generally satisfied with their team. 98 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Digicel are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Digicel believe the environment at Digicel is positive. Most Participants believe the pace of work at Digicel is extremely fast. About 40% of the employees at Digicel work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Digicel are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Digicel - Employee Onboarding
The prevailing opinion from employees about joining Digicel is that the company was somewhat prepared on their first day. Digicel employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Digicel KPIs and OKRs
At Digicel 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Digicel's KPIs and OKRs is essential for its success. Out of 2 Digicel employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Digicel CEO & Leadership
Digicel CEO - Colm Delves
77 /100
Colm’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Des Moines, IA. Digicel’s CEO is highly regarded especially by Male employees and African American/Black employees. Compared to Digicel’s competitors, Colm Delves ranks right below Millicom International Cellular CEO Mauricio Ramos. Under Delves’s leadership, Digicel employee respondents are most happy about their Leadership and the company’s Outlook. Professional Development and Compensation are two areas, according to respondents, where Digicel could stand to see real improvement.
Digicel Leadership
The Digicel Executive Team is rated a “C+” and led by CEO Colm Delves, Chief Operating Officer E Saunders, and Head Of Finance Patrick Conner
Colm Delves CEO / President
Colm Delves serves as the CEO / President of Digicel.
E Saunders Chief Operating Officer
E Saunders serves as the Chief Operating Officer of Digicel.
Patrick Conner Head Of Finance
Patrick Conner serves as the Head Of Finance of Digicel.
Aysem Ertopuz-Deobler Group Chief Operating Officer
Aysem Ertopuz-Deobler serves as the Group Chief Operating Officer of Digicel.
Zack Massre VP
Zack Massre serves as the VP of Digicel.
Jaswir Singh Group Chief Financial Officer
Jaswir Singh serves as the Group Chief Financial Officer of Digicel.
Digicel Salaries
How much does Digicel pay?
How much do people at Digicel get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Digicel is $133,480, or $64 per hour, while the estimated median salary is $131,581, or $63 per hour.
At Digicel, the highest paid job is a Director of Sales at $229,584 annually and the lowest is a CS Rep at $44,945 annually. Average Digicel salaries by department include: Design at $122,737, Legal at $156,032, Finance at $90,963, and Product at $162,361. Half of Digicel salaries are above $131,581.
26 employees at Digicel rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 78 ratings) while 25 employees at Digicel rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 27 ratings).
Salaries contributed from Digicel employees include job titles like SEM Manager. Comparably data has a total of 1 salary records from Digicel employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $102k | $102k | 17th Percentile |
33rd Percentile $131k | $131k | 33rd Percentile |
50th Percentile $188k | $188k | 50th Percentile |
67th Percentile $243k | $243k | 67th Percentile |
83rd Percentile $273k | $273k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$133,480*
Average Compensation
$131,581*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Digicel Salaries by City
Digicel Salaries by Department
Diversity & Inclusion at Digicel
Diverse employees at Digicel score the company 56/100 across various culture categories, placing Digicel in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Digicel across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Digicel Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Digicel PTO
Digicel's PTO and Vacation policy typically gives 15-20 days off a year with 0% of employees expected to be work free while out of office. Digicel's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Digicel Careers
Digicel Jobs
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Overview of Candidates Interested in Digicel on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
San Francisco | 100% |
|---|
Frequently Asked Questions regarding Digicel
Who is the CEO of Digicel?
Digicel CEO is Colm Delves, their score by employees is 77
What is Digicel eNPS?
The eNPS for Digicel is -5
What is the salary for IT Support Engineer in Digicel?
IT Support Engineer average salary in the US is 90k
What are the salaries in the Communications in Digicel?
The average salaries for Communications in Digicel is 233k
Who are Digicel competitors?
Digicel main competitors are Millicom International Cellular, Movistar
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