Mandatory reading & comprehension skills test. Also, an understanding of appropriate work attire.
What does the leadership team need to get better at?
Communication, get out of the 1950s mindset, acknowledge that not every person is a white, heterosexual male, for starters.
What's going wrong and how can it be improved?
Consistently empty shelves. Too much emphasis placed on completing topstock & replenishment lists. Too many managers, not enough workers.
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