Direct Energy – They have ZERO Customer Service | Comparably
Comparably

Direct Energy – They have ZERO Customer Service

Direct Energy Claimed Company
Every day across North America, more than six million residential, business and services customers turn to Direct Energy for their read more
EMPLOYEE
PARTICIPANTS
22
TOTAL
RATINGS
129
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They have ZERO Customer Service

Other Employee Reviews for Direct Energy

Why do you feel undervalued and what would make you feel better about your compensation?

Not comparable to other companies in the Industry. Absolutely zero job security. Executive leadership constantly changing direction.

Compensation review
What can this brand most improve?

Stop the abuse of the elderly by your team who are going door to door

What can this brand most improve?

Horrible horrible services disgusting never ever deal with them if you dont have too!

What can this brand most improve?

Cost to rate payer to compensate CEOs

What can this brand most improve?

Representative of the company should be trained properly to meet the proper needs and assistance of the customer/usage service. The rep was unconcerned for how they put me in a program which did not value or fit my needs and budget. The reps do not listen they say anything to get off the phone.

Read Reviews by Category

All (17 reviews)
Leadership (1 review)
Compensation (2 reviews)
Team (1 review)

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