DirectBuy – The customer service is terible and after 6 months, no product, no refund , poor followup.

DirectBuy is an exclusive club for members who want a better way to shop for products for their homes and achieve the lifestyles. read more

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 68

CEO: Michael Bornhorst

The customer service is terible and after 6 months, no product, no refund , poor followup.

Other Employee Reviews for DirectBuy

Briefly describe your overall experience at your company

Frustrating since no matter how hard you try if the club can’t close the deal it’s somehow your fault.

Briefly describe your overall experience at your company

I really enjoy working in customer service.

What can this brand most improve?

I spent a fortune joining the membership and was sold “white glove” service. The best I have never received was “rubber glove”. Very disa

What can this brand most improve?

CUSTOMER SERVICE, this is non-existent in Directbuy

What can this brand most improve?

Update website with all products again. Service is terrible and never holds to their word. Said to have pricing in two days and still waiting for it. I have to continue to call back and complain for updates. This could be all resolved if you utilize your website like you should.

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DirectBuy – The customer service is terible and after 6 months, no product, no refund , poor followup.

The customer service is terible and after 6 months, no product, no refund , poor followup.

Other Employee Reviews for DirectBuy

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