Comparably Awards

Best Company Work-Life Balance 2025 (Large Companies)

Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more

EMPLOYEE PARTICIPANTS: 3116

TOTAL RATINGS: 26807

CEO: David Hoffman

Scott Murphy — Chief Operating Officer at Dunkin'

Executive Bio

Scott Murphy serves as the Chief Operating Officer of Dunkin' Brands. Scott started at Dunkin' Brands in January of 2018. Scott currently resides in the Greater Boston Area.

Chief Operating Officer Impact on Operations Department's Culture

Scott Murphy holds the highest position within the Operations department at Dunkin' — Chief Operating Officer, and therefore has influence on the culture of the Operations department. The average employee described daily life within the Operations department as a Extremely fast paced and not challenging 8 hour day. Employees within Dunkin' Operations department are invested in Dunkin' goals, and feel as though there is not space for career growth.

Answer	Percent
Yes	NaN%
No	NaN%

Are you challenged at work?

Answer	Percent
Yes	67%
No	33%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	NaN%
No	NaN%

Are you satisfied with your work/life balance?

Answer	Percent
Positive	74%
Negative	26%

Is your work environment positive or negative?

Answer	Percent
Great	0%
Good	0%
Average	0%
Poor	0%
Horrible	0%

How would you rate the value & quality of meetings at your company?

Answer	Percent
Yes	NaN%
No	NaN%

Does your current company provide you meaningful opportunities for career advancement?

Executive Team Culture Ratings from Dunkin' Employees

BOTTOM

10%

Dunkin' Executive Team scores in the Bottom 10%
of similar sized companies on Comparably

See Detailed Executive Team Ratings

Do you approve of the job your executive team is doing at your company?

53% Yes

Who ranks the Executive Team the highest?

Department - Communications 87/100

Department - Business Development 83/100

Ethnicity - Asian or Pacific Islander 75/100

Who ranks the Executive Team the lowest?

Gender - Non-Binary 31/100

Tenure - 2 to 5 Years 40/100

Department - HR 41/100

Dunkin' Executive Team at a Glance

Based on 1564 ratings, Dunkin' employees are less satisfied with their Executive Team and give them a “D-” or 48/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Communications department thinks more highly of the Executive Team relative to the HR department.

Dunkin' Executive Team ranks in the Bottom 10% of other companies in Boston and Bottom 10% of other companies on Comparably that also have 5,001-10,000 Employees.

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