100
NPS
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Dyncorp
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About Dyncorp's Brand
DynCorp International is a global government services provider in support of U.S. national security and foreign policy objectives, Among its major competitors, Dyncorp is ranked in 1st place for NPS while KBR is 2nd, and Fluor Corporation is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Dyncorp Ranking
- #1 / 4 of its competitors
Dyncorp NPS
Dyncorp's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Dyncorp's customers would recommend using the product based on a scale of -100 to 100.
Dyncorp Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Dyncorp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2026 100 | Jun 2026 | 100 |
How Other Brands Compare
Dyncorp is ranked first for NPS among its competitors. KBR and Fluor Corporation come in second and third, with Engility coming in at #4.
Dyncorp |  Fluor Corporation |  KBR |  Engility | |
| Global Ranking | #- | #937 | #- | #- |
| NPS | 100 | 5 | 23 | -100 |
| Valuation Updated every 24 hours for public companies | - | $4.24B | $5.24B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Dyncorp NPS vs. Competitors
Compared to its competitors, Dyncorp's NPS is rated right above KBR.
| COMPANY | NPS Score | |
|---|---|---|
| Dyncorp | 100 |
| KBR | 23 |
| Fluor Corporation | 5 |
| Engility | -100 |
Dyncorp Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Dyncorp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Dyncorp Customer Loyalty vs. Competitors
Compared to its competitors, Dyncorp's Customer Loyalty score is rated right above Fluor Corporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Dyncorp | 100% |
| Fluor Corporation | 77% |
| KBR | 74% |
| Engility | 10% |
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Dyncorp Product Quality
5/5
Dyncorp has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Dyncorp Product Information
Dyncorp’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.dyn-intl.com
- Company Size
- 10,000+ Employees
Industry
Tech
Enterprise
Dyncorp Product Quality vs. Competitors
Compared to its competitors, Dyncorp's Product Quality score is rated right above KBR.
| COMPANY | Product Quality Score | |
|---|---|---|
| Dyncorp | 5/5 |
| KBR | 3.8/5 |
| Fluor Corporation | 3.8/5 |
| Engility | 1.5/5 |
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Dyncorp Pricing
Dyncorp ROI & Value For Money
4.5/5
Dyncorp has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Dyncorp Pricing vs. Competitors
Compared to its competitors, Dyncorp's ROI score is rated right above KBR.
| COMPANY | Pricing Score | |
|---|---|---|
| Dyncorp | 4.5/5 |
| KBR | 3.6/5 |
| Fluor Corporation | 3.6/5 |
| Engility | 1.5/5 |
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Dyncorp Customer Satisfaction (CSAT)
Dyncorp Customer Satisfaction (CSAT) Score
100 / 100
Dyncorp has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Dyncorp Customer Satisfaction vs. Competitors
Compared to its competitors, Dyncorp's Customer Satisfaction score is rated right above Fluor Corporation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Dyncorp | 100% |
| Fluor Corporation | 77% |
| KBR | 75% |
| Engility | 0% |
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Dyncorp Customer Service
4.5/5
Dyncorp has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Dyncorp's Customer Service
Address
3190 Fairview Park Drive, Suite 900, Falls Church, VA
Website
http://www.dyn-intl.com
Phone Number
571-722-0210
Dyncorp Customer Service vs. Competitors
Compared to its competitors, Dyncorp's Customer Service score is rated right above Fluor Corporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Dyncorp | 4.5/5 |
| Fluor Corporation | 3.8/5 |
| KBR | 3.7/5 |
| Engility | 1.5/5 |
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Dyncorp as an Employer
3.9/5
Dyncorp has a 3.9/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Dyncorp scored a 100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Dyncorp would recommend the brand to a friend. ENPS measures how likely Dyncorp employees would recommend working at Dyncorp to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
