Eastern Bank is the largest independent, mutually owned bank in New England and the largest community bank in Massachusetts. read more
Eastern Bank Company Culture
Eastern Bank Culture
This score is derived from employee ratings & reviews4.3/5
Eastern Bank's Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Office Culture
A+Executive Team
AGender
ALeadership
A-Eastern Bank CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Robert Rivers
79 /100
See More
Diversity at Eastern Bank
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at Eastern Bank have rated CEO Rating, Compensation, and Retention as the highest categories they have scored
Women at Eastern Bank
Top 10%Top 10% of Similar Size Companies on Comparably
A
Women at Eastern Bank have rated Retention, CEO Rating, and Work Culture as the highest categories they have scored
Eastern Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-4
Eastern Bank employees are -4% more likely to recommend Eastern Bank as a great place to work
| 44% | Promoters |
|---|---|
| 8% | Passives |
| 48% | Detractors |
Working at Eastern Bank
Working at Eastern Bank is rated highly by 37 employees, across various culture dimensions. Eastern Bank employees are most satisfied about CEO Rating, Office Culture, and Executive Team categories, putting Eastern Bank’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Boston. See below in detail how working at Eastern Bank was rated by employees.
Overall Company Culture at Eastern Bank
A-
Overall Company Culture at Eastern Bank is rated A-
Last updated a month ago
Top
15%
Eastern Bank ranks in the Top 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterEastern Bank Employee Reviews
Out of 35 Eastern Bank employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Eastern Bank improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
Positive Reviews From Eastern Bank Employees
- What are some of the best things about your team?Smart, dedicated and you can count on all of them to get the job done
- What makes you most happy at work?Analytical work. Learning opportunities. Meet people
- What is the best part about your compensation package?Have a pension plan and an ESOP
Constructive Feedback From Eastern Bank Employees
- What does the leadership team need to get better at?Can’t skate by on a good reputation forever, be nicer to employees and take their concerns serious
- What needs to change to make the company culture better?Numerous middle managers that bully their subordinates and get away with it.
- Why do you feel undervalued and what would make you feel better about your compensation?Management should treat all staff with respect and not talk down to them.
Eastern Bank Company Information
Eastern Bank Company Overview
Eastern Bank is the largest independent, mutually owned bank in New England and the largest community bank in Massachusetts.
Eastern Bank Mission, Vision & Values
Eastern Bank Mission & Values
We do good things to help people prosper.
| Headquarter | 265 Franklin Street Boston, MA United States of America |
|---|---|
| Website | www.easternbank.com |
| Founding Date | 1818 |
| Tel | 617-897-1100 |
| Company Status | Private |
Eastern Bank Competitors
Eastern Bank competitors include Enterprise Bancorp, NBT Bancorp, Bank OZK, and Northeast Bank. Eastern Bank ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Eastern Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Eastern Bank Employees
37 employees at Eastern Bank have reviewed Eastern Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 37 Eastern Bank employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Eastern Bank are generally satisfied with their total compensation at Eastern Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Eastern Bank are pleased with their team. 37 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Eastern Bank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Eastern Bank believe the environment at Eastern Bank is positive. Most Participants believe the pace of work at Eastern Bank is comfortably fast. About 67% of the employees at Eastern Bank work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Eastern Bank are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Eastern Bank - Employee Onboarding
The prevailing opinion from employees about joining Eastern Bank is that the company was very prepared on their first day. Eastern Bank employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Eastern Bank KPIs and OKRs
At Eastern Bank 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Eastern Bank's KPIs and OKRs is essential for its success. Out of 3 Eastern Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
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Eastern Bank CEO & Leadership
Eastern Bank CEO - Robert Rivers
79 /100
Robert’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Boston. Eastern Bank’s CEO is highly regarded especially by Caucasian employees, Male employees, and Female employees. Compared to Eastern Bank’s competitors, Robert Rivers ranks right above NBT Bancorp CEO Martin Dietrich. Under Rivers’s leadership, Eastern Bank employee respondents are most happy about their Office Culture and the company’s Executive Team. Outlook and eNPS are two areas, according to respondents, where Eastern Bank could stand to see real improvement.
Eastern Bank Leadership
The Eastern Bank Executive Team is rated an “A” and led by CEO Robert Rivers, Director Luis Borgen, and Commercial Credit Director / Senior Vice President Katerina Papp
Robert Rivers CEO / President
Robert Rivers serves as the CEO / President of Eastern Bank.
Luis Borgen Director
Mr. Luis A. Borgen has been a Director of Eastern Bank Corporation and Eastern Bank since August 2016. Mr. Borgen served... read more
Katerina Papp Commercial Credit Director / Senior Vice President
Katerina Papp serves as the Commercial Credit Director / Senior Vice President of Eastern Bank. Katerina started at... read more
Kerry Valcourt Vice President, Retail Administration
Kerry Valcourt serves as the Vice President, Retail Administration of Eastern Bank.
Melissa Skomurski SVP, Director Business Product Management Team at Eastern Bank
Melissa Skomurski serves as the SVP, Director Business Product Management Team at Eastern Bank of Eastern Bank. Melissa... read more
Richard Bane Director
Richard Bane serves as the Director of Eastern Bank.
Barbara Frampton VP BSA/AML Manager
Barbara Frampton serves as the VP BSA/AML Manager of Eastern Bank. Barbara started at Eastern Bank in September of 2004.... read more
Jim Fitzgerald CFO
Jim Fitzgerald serves as the CFO of Eastern Bank. Jim started at Eastern Bank in May of 2012. Jim currently resides in... read more
Michael Tyler Chief Investment Officer
Michael Tyler serves as the Chief Investment Officer of Eastern Bank. Michael started at Eastern Bank in October of... read more
Eastern Bank Salaries
How much does Eastern Bank pay?
How much do people at Eastern Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Eastern Bank is $105,246, or $50 per hour, while the estimated median salary is $105,337, or $50 per hour.
At Eastern Bank, the highest paid job is a Director of Sales at $219,560 annually and the lowest is a CS Rep at $46,676 annually. Average Eastern Bank salaries by department include: Product at $177,574, Operations at $142,312, Legal at $116,023, and Marketing at $108,287. Half of Eastern Bank salaries are above $105,337.
14 employees at Eastern Bank rank their Compensation in the Top 25% of similar sized companies in the US (based on 46 ratings) while 14 employees at Eastern Bank rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 17 ratings).
Salaries contributed from Eastern Bank employees include job titles like Developer, UI/UX Designer, and Admin Assistant. Comparably data has a total of 2 salary records from Eastern Bank employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $104k | $104k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $213k | $213k | 67th Percentile |
83rd Percentile $261k | $261k | 83rd Percentile |
100th Percentile $272k | $272k | 100th Percentile |
$105,246*
Average Compensation
$105,337*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Eastern Bank Salaries by City
Eastern Bank Salaries by Department
Diversity & Inclusion at Eastern Bank
Diverse employees at Eastern Bank score the company 73/100 across various culture categories, placing Eastern Bank in the Top 25% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Eastern Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Eastern Bank Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Eastern Bank PTO
Eastern Bank's PTO and Vacation policy typically gives 0-10 days off a year. Eastern Bank's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Eastern Bank Careers
Eastern Bank Jobs
No Recent Jobs found for Eastern Bank on Comparably
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H1B Visa
In 2019, Eastern Bank applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Eastern Bank Know You Want To Work There
Overview of Candidates Interested in Eastern Bank on Comparably
Candidates By Department
Finance | 100% |
|---|
Candidates By Location
Westford | 100% |
|---|
Frequently Asked Questions regarding Eastern Bank
What is Eastern Bank address?
Eastern Bank location is at 265 Franklin Street
Who is the CEO of Eastern Bank?
Eastern Bank CEO is Robert Rivers, their score by employees is 79
What is Eastern Bank eNPS?
The eNPS for Eastern Bank is -4
What is the salary for Creative Director in Eastern Bank?
Creative Director average salary in the US is 157k
What are the salaries in the Sales in Eastern Bank?
The average salaries for Sales in Eastern Bank is 161k
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