EBSCO Industries Mission, Vision & Values

EBSCO Industries Mission Statement

We are committed to 10 prinicples that guide our success. REALIZE THAT BUSINESS IS A LONG-RUN GAME We strive to continuously increase the value we provide to our customers, thereby maximizing long-term profits. INVEST IN PEOPLE AND CULTIVATE PASSION We offer the resources and environment that allow individuals to reach their potential, enabling us to realize our collective potential. OPERATE WITH A DEFINED VISION AND A BIAS FOR ACTION We create clear goals and then commit to their completion, refining our vision as we learn from our experiences. COMMIT TO SUSTAINED SALES AND PROFIT GROWTH We strive to maximize profits over the long run, reinvesting profits in our businesses in order to achieve sustained profit growth. BE CUSTOMER FOCUSED AND SALES DRIVEN We must always deliver products and services that retain and expand our customer base. INSIST ON QUALITY FROM THE START We are only as good as the quality of our product or service. MANAGE AND MEASURE WHAT MATTERS We stay focused on the right things by establishing and measuring appropriate goals. FOSTER CONTINUOUS IMPROVEMENT We understand that perfection is a process and not a state and are committed to methodically improving ourselves in all areas. DO WHAT YOU SAY YOU WILL DO We honor our commitments, individually and as a business. LEAD WITH HUMILITY We take our business very seriously, but don’t take ourselves too seriously.