Eddie Bauer Employee Reviews
Out of 165 Eddie Bauer employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Eddie Bauer improve their work culture. The Sales team, with 68% positive reviews, reports the best experience at Eddie Bauer compared to all other departments at the company. The Design team offered the most constructive feedback, with 85% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Kind, organized, hard working, and genuinely excited about their jobs
The respect I feel as a person who has a life outside of my role at the company and the dedication to doing the right thing as a company.
The work ethic of the associates is great, but its hard to make up for the managerial shortcomings.
Review from Sales Dept
Flexiblity, communication and strong team atmosphere
Patient and informative. But we don't get enough time to be together.
What does the leadership team need to get better at?
Treating employees like actual people.
Communication could be improved a bit
Respecting the health and safeth of employees. They also rarely give raises or evaluations even though evaluations are supposed to be done yearly.
Listen to your employees. Without us you’d actually have to leave your house and work just we have since last Ju
Everything. Running the company would be a start.
What is the best part about your compensation package?
Working retail is tough, but the insurance and benefits are the reason why I chose to come back to Eddie Bauer.
Review from Sales Dept
Raises are low compared to area/other companies
Haven't had to use it.
The discount on purchases as an employee
Changing under new ownership so not sure
Why do you feel undervalued and what would make you feel better about your compensation?
More work then pay given
I think my knowledge being in retail for over 20 years I should be getting paid more than I am now. I’m a quick learner I’m good with customers and good with my employees and being a good leader. I want to move up with the company quickly and just cleaning the store and folding clothes won’t l
Getting a raise or evaluation after 3 years. Being treated like a human being instead of a sales robot. Not being belittled by HR. Interviews for management hires.
Because those of us in store do not make a liveable wage
I was offered a raise in May along with a promotion but I never received the pay. All I got were the extra responsibilities I was unfairly paid for over a month. I would like to be compensated for they pay I never received.
Review from Sales Dept
What are some of the best things about your team?
A compassionate openness to new or out of the box ideas
Love my team for syre
They are also all new with the company so nobody could ever tell me an accurate way to do certain procedures. I ask one person and I get that answer and then I’ll ask another one and I get a totally other answer. Everybody is confused. And of course myself included. The paper is long and confusing
Kind and friendly. Willing to share the 'floor'.
The sales staff is great. That does not make it worth working here. We can all relate to each other because we are constantly shit on by customers and management.
What do your coworkers need to improve and how could you work together better?
Interpersoal communication skills, management training and just plain consideration of thier employees
Not be back stabbing liars
Review from Design Dept
Doing their jobs instead of depending on others to do it for them
Some regularity to hours and a bit more pay. Hours are cut regularly according to how the store is doing. How would society function if all employers were like this? You rarely know if you'll get enough hours to make ends meet. People come and go so it is difficult to get cohesion and team effort.
Review from Sales Dept
We all do what we have to do to get through the day. The.End.
Review from Design Dept
What is most positive about the culture and environment at your company?
A dedication to expanding what the world views as 'outdoorsy' and a respect for the individual.
Non confronting . No sign of being judged.
Sales staff gets along well.
Nothing aside from the customers
The fellow associates at the store.
Review from Sales Dept
What needs to change to make the company culture better?
Inclusion, fair compensation, and educational opportunities.
Review from Sales Dept
Harder being remote but prefer it
More managing and feed back on work and better communication with rhe employer
Better management and support for the call center
Nothing everything is perfect the way it is
What did you like most about the interview process?
Feeling accepted and positive.Having past experience plays positively into the interview.
It was fast and friendly.
Review from Sales Dept
Spoke with all levels of management in my area
Sales floor exercises and store walkthrough
Review from Sales Dept
the store manager was friendly
Review from Sales Dept
What would you improve about your company's interview process?
Don't lie and hire for a position and then switch it when they arrive
Review from Design Dept
What makes you most happy at work?
Interacting with customers in the store.
Review from Sales Dept
Good team and success of company
Learning something that I could understand and of course helping customers and the great employees that work with me.
Having happy customers especially with the fitting room convenience.
Leaving work is quite nice.
What's going wrong and how can it be improved?
The manager of the store does not know how to do her job and she makes working for the company a nightmare. She needs help or the store will continue to lose good employees.
Review from Sales Dept
back stabbing employees really don't want new employees
Review from Design Dept
Having poor management and no support from Hr
What do you like best about your company?
How our customers see the brand.
Review from Design Dept
What would you most like to see improved at your company?
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