Einstein Bros. Bagels Culture | Comparably
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Competitors:Boston MarketDarden RestaurantsCaribou Coffee CompanyBruegger'sCaribou Coffee
Einstein Bros. Bagels
Einstein Bros. Bagels is a bagel and coffee chain in the United States. read more
EMPLOYEE
PARTICIPANTS
165
TOTAL
RATINGS
1471
Updated on: May 11, 2026

Einstein Bros. Bagels Company Culture

Einstein Bros. Bagels Culture

This score is derived from employee ratings & reviews
2.3/5
Einstein Bros. Bagels' Overall Culture is rated F

Top Rated Culture Dimensions

Professional Development
B
Environment
C
Gender
D+
Diversity
D
Office Culture
D

Einstein Bros. Bagels CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Paul Murphy Einstein Bros. Bagels' CEO
Paul Murphy
46 /100
See More

Diversity at Einstein Bros. Bagels

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Einstein Bros. Bagels have rated Environment, Outlook, and Retention as the highest categories they have scored

Women at Einstein Bros. Bagels

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Einstein Bros. Bagels have rated Environment, Outlook, and Work Culture as the highest categories they have scored

Einstein Bros. Bagels eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-63

Einstein Bros. Bagels employees are -63% more likely to recommend Einstein Bros. Bagels as a great place to work

12%Promoters
13%Passives
75%Detractors

Working at Einstein Bros. Bagels

Working at Einstein Bros. Bagels is rated below average by 165 employees, across various culture dimensions. Einstein Bros. Bagels employees rate Professional Development highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Einstein Bros. Bagels’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Binghamton, NY. See below in detail how working at Einstein Bros. Bagels was rated by employees.

Overall Company Culture at Einstein Bros. Bagels

F

Overall Company Culture at Einstein Bros. Bagels is rated F

Last updated 11 days ago

Bottom
5%

Einstein Bros. Bagels ranks in the Bottom 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 165 Employees

View Results
0
20
40
60
80
100
Sales
66
Sales66
Customer Support
64
Customer Support64
Operations
44
Operations44
Customer Success
42
Customer Success42

Einstein Bros. Bagels Employee Reviews

Out of 145 Einstein Bros. Bagels employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Einstein Bros. Bagels improve their work culture.

60%
40%
Positive Reviews60%
Constructive Feedback40%

Positive Reviews From Einstein Bros. Bagels Employees

  • What are some of the best things about your team?
    We're surviving in Hell together
    Posted 11 days ago
  • What did you like most about the interview process?
    They work with your current schedule in order to make the process accomodating
  • What makes you most happy at work?
    The positive vibes and the team mentality
Read More Positive Reviews

Constructive Feedback From Einstein Bros. Bagels Employees

  • What would you improve about your company's interview process?
    We hire anyone who shows up
    Posted 11 days ago
  • What's going wrong and how can it be improved?
    Poor customer service, no training, no policy enforcement. Different rules for Different employees. Upper executives need to find out what's really going on with their bakeries
    Posted 11 days ago
  • What needs to change to make the company culture better?
    At least for this location, get a decent manager. Allow employees to be heard by HR ,if you can find them Get upper management that do their jobs
    Posted 11 days ago
Read More Constructive Reviews

Einstein Bros. Bagels Company Information

Einstein Bros. Bagels Company Overview

Einstein Bros. Bagels is a bagel and coffee chain in the United States.

Einstein Bros. Bagels Mission, Vision & Values

Einstein Bros. Bagels Mission Statement

Here at Einstein Bros.® Bagels, we believe in the bagel. We believe it has the power to do amazing things—giving you a reason to look forward to morning office meetings or an afternoon escape or even the simple joy of a shmear mustache on your kid’s face.

Einstein Bros. Bagels Values

  • Bright spot
  • Be yourself
  • Support one another
  • Take ownership
  • Make fun happen
  • Serve with love
Einstein Bros. Bagels Mission, Vision & Values
HeadquarterLakewood, PA
United States of America
Websitewww.einsteinbros.com
Founding Date1995
Company StatusPrivate

Einstein Bros. Bagels Competitors

Einstein Bros. Bagels competitors include Boston Market, Darden Restaurants, Caribou Coffee Company, and Bruegger's. Einstein Bros. Bagels ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Einstein Bros. Bagels compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Boston Market's Logo
    Boston Market
    3.8/5
  2. #2
    Darden Restaurants' Logo
    Darden Restaurants
    3.6/5
  3. #3
    Caribou Coffee Company's Logo
    Caribou Coffee Company
    3.1/5
  4. #4
    Bruegger's' Logo
    Bruegger's
    2.9/5
  5. #5
    Einstein Bros. Bagels' Logo
    Einstein Bros. Bagels
    2.3/5
Learn More About Einstein Bros. Bagels Competitors

Einstein Bros. Bagels Employees

165 employees at Einstein Bros. Bagels have reviewed Einstein Bros. Bagels across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.

Overall, the 165 Einstein Bros. Bagels employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Einstein Bros. Bagels are mostly dissatisfied with their total compensation at Einstein Bros. Bagels, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Einstein Bros. Bagels are mostly dissatisfied with their team. 165 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Einstein Bros. Bagels are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Einstein Bros. Bagels believe the environment at Einstein Bros. Bagels is negative. Most Participants believe the pace of work at Einstein Bros. Bagels is comfortably fast. About 75% of the employees at Einstein Bros. Bagels work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Einstein Bros. Bagels are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Einstein Bros. Bagels - Employee Onboarding

The prevailing opinion from employees about joining Einstein Bros. Bagels is that the company was unprepared on their first day. Einstein Bros. Bagels employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Einstein Bros. Bagels Employee Onboarding

Einstein Bros. Bagels KPIs and OKRs

Employees’ understanding of Einstein Bros. Bagels' KPIs and OKRs is essential for its success. Out of 2 Einstein Bros. Bagels employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?
Einstein Bros. Bagels KPIs & OKRs

Einstein Bros. Bagels CEO & Leadership

Einstein Bros. Bagels CEO - Paul Murphy

Paul Murphy Einstein Bros. Bagels' CEO
46 /100

Paul’s approval rate is lower compared to CEOs at similar sized companies, putting Paul in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Binghamton, NY. Paul Murphy’s employees rank Einstein Bros. Bagels in the Top 35% for Professional Development, in the Bottom 40% for Environment, and in the Bottom 15% for Office Culture. Murphy is generally unpopular with Einstein Bros. Bagels employees, but ranks especially low with Hispanic or Latino employees, and by employees with Over 10 Years experience and employees with 6 to 10 Years experience. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Einstein Bros. Bagels’s competitors, Paul Murphy ranks below Bruegger's CEO Paul Carolan.

Einstein Bros. Bagels Leadership

The Einstein Bros. Bagels Executive Team is rated a “D-” and led by CEO Paul Murphy, Vice President, Marketing Teka ORourke, and Vice President Ernie Mattin

  • Paul Murphy CEO / President

    Paul Murphy CEO / President

    Paul Murphy serves as the CEO / President of Einstein Bros. Bagels.

  • Teka ORourke Vice President, Marketing

    Teka ORourke serves as the Vice President, Marketing of Einstein Noah Restaurant Group, Inc.. Teka started at Einstein... read more

  • Ernie Mattin Vice President

    Ernie Mattin serves as the Vice President of Einstein Noah Restaurant Group, Inc.. Ernie started at Einstein Noah... read more

  • Bob Heit VP Purchasing

    Bob Heit serves as the VP Purchasing of Einstein Bros. Bagels.

  • Gerardo Donatiello Vice President of Operitions

    Gerardo Donatiello serves as the Vice President of Operitions of Einstein Bros. Bagels.

  • Marci Navarro VP of Manufacturing

    Marci Navarro serves as the VP of Manufacturing of Einstein Bros. Bagels.

  • Debbie Pagliai Vice President of Supply Chain

    Debbie Pagliai serves as the Vice President of Supply Chain of Einstein Bros. Bagels.

  • Natalie Pickens Vice President of National Operations and Training

    Natalie Pickens serves as the Vice President of National Operations and Training of Einstein Bros. Bagels.

  • Ron Sacks Sr VP Retail Operations

    Ron Sacks serves as the Sr VP Retail Operations of Einstein Bros. Bagels.

See More Executives

Explore Einstein Bros. Bagels Leadership Team

Einstein Bros. Bagels Salaries

How much does Einstein Bros. Bagels pay?

How much do people at Einstein Bros. Bagels get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Einstein Bros. Bagels is $112,023, or $53 per hour, while the estimated median salary is $112,935, or $54 per hour.

At Einstein Bros. Bagels, the highest paid job is a General Counsel at $222,525 annually and the lowest is a CS Rep at $43,382 annually. Average Einstein Bros. Bagels salaries by department include: Sales at $134,890, Design at $98,921, Customer Support at $60,520, and Engineering at $130,524. Half of Einstein Bros. Bagels salaries are above $112,935.

75 employees at Einstein Bros. Bagels rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 228 ratings) while 73 employees at Einstein Bros. Bagels rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 74 ratings).

Last updated 11 days ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$209k
$209k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$269k
$269k100th Percentile
$112,023*
Average Compensation
$112,935*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Einstein Bros. Bagels Salaries by Department

Explore Einstein Bros. Bagels Salaries

Diversity & Inclusion at Einstein Bros. Bagels

Diverse employees at Einstein Bros. Bagels score the company 55/100 across various culture categories, placing Einstein Bros. Bagels in the Bottom 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Einstein Bros. Bagels across various culture dimensions.

Ranked Culture the Highest

Women 75/100
Department - Sales
Men 54/100
Department - Sales
Diverse Employees 60/100
Department - Sales

Ranked Culture the Lowest

Women 44/100
Department - Operations
Men N/A/100
Diverse Employees 48/100
Department - Customer Success
Explore Einstein Bros. Bagels Diversity & Inclusion

Einstein Bros. Bagels Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
Explore Einstein Bros. Bagels Perks and Benefits

Einstein Bros. Bagels PTO

Einstein Bros. Bagels' PTO and Vacation policy typically gives 15-20 days off a year. Einstein Bros. Bagels' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Einstein Bros. Bagels PTO Policy

Einstein Bros. Bagels Careers

Einstein Bros. Bagels Jobs

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Let Einstein Bros. Bagels Know You Want To Work There

Overview of Candidates Interested in Einstein Bros. Bagels on Comparably

Candidates By Department

IT
33%
Engineering
33%
Design
33%

Candidates By Location

Denver
33%
Columbus
33%
Other
33%

Frequently Asked Questions regarding Einstein Bros. Bagels

Who is the CEO of Einstein Bros. Bagels?

Einstein Bros. Bagels CEO is Paul Murphy, their score by employees is 46

What is Einstein Bros. Bagels eNPS?

The eNPS for Einstein Bros. Bagels is -63

What is the salary for Web/Visual Designer in Einstein Bros. Bagels?

Web/Visual Designer average salary in the US is 75k

What are the salaries in the Business Development in Einstein Bros. Bagels?

The average salaries for Business Development in Einstein Bros. Bagels is 104k

Who are Einstein Bros. Bagels competitors?

Einstein Bros. Bagels main competitors are Boston Market, Darden Restaurants, Caribou Coffee Company, Bruegger's

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