Einstein Bros. Bagels Culture | Comparably
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Competitors:Boston MarketDarden RestaurantsCaribou Coffee CompanyBruegger'sCaribou Coffee
Einstein Bros. Bagels
Einstein Bros. Bagels is a bagel and coffee chain in the United States. read more
EMPLOYEE
PARTICIPANTS
157
TOTAL
RATINGS
1384
Updated on: January 7, 2026

Einstein Bros. Bagels Company Culture

Einstein Bros. Bagels Culture

This score is derived from employee ratings & reviews
2.3/5
Einstein Bros. Bagels' Overall Culture is rated F

Top Rated Culture Dimensions

Environment
C
Gender
D+
Diversity
D
eNPS
D
Executive Team
D-

Einstein Bros. Bagels CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Paul Murphy Einstein Bros. Bagels' CEO
Paul Murphy
45 /100
See More

Diversity at Einstein Bros. Bagels

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Einstein Bros. Bagels have rated Environment, Outlook, and Retention as the highest categories they have scored

Women at Einstein Bros. Bagels

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Einstein Bros. Bagels have rated Environment, Team, and Outlook as the highest categories they have scored

Einstein Bros. Bagels eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-63

Einstein Bros. Bagels employees are -63% more likely to recommend Einstein Bros. Bagels as a great place to work

12%Promoters
13%Passives
75%Detractors

Working at Einstein Bros. Bagels

Working at Einstein Bros. Bagels is rated below average by 157 employees, across various culture dimensions. Einstein Bros. Bagels employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Einstein Bros. Bagels’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Binghamton, NY. See below in detail how working at Einstein Bros. Bagels was rated by employees.

Overall Company Culture at Einstein Bros. Bagels

F

Overall Company Culture at Einstein Bros. Bagels is rated F

Last updated 22 days ago

Bottom
5%

Einstein Bros. Bagels ranks in the Bottom 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 157 Employees

View Results
0
20
40
60
80
100
Sales
69
Sales69
Customer Support
64
Customer Support64
Operations
48
Operations48
Customer Success
41
Customer Success41

Einstein Bros. Bagels Employee Reviews

Out of 132 Einstein Bros. Bagels employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Einstein Bros. Bagels improve their work culture.

61%
39%
Positive Reviews61%
Constructive Feedback39%

Positive Reviews From Einstein Bros. Bagels Employees

  • What did you like most about the interview process?
    Straight forward and got the job fairly quickly
  • What is most positive about the culture and environment at your company?
    Many of the regular employees are good people thrown into a rough upper management situation
  • What are some of the best things about your team?
    There's a lot of good individual people that work there and I wish better for them.
Read More Positive Reviews

Constructive Feedback From Einstein Bros. Bagels Employees

  • What do your coworkers need to improve and how could you work together better?
    some are great some have no respect for leads and dont know how to work
  • What needs to change to make the company culture better?
    Everything in that place needs to change
  • Why do you feel undervalued and what would make you feel better about your compensation?
    My pay is dependent on tips which can drastically vary. Our base pay should reflect the economy. If I were on my own I would not be able to afford basic necessities. I genuinely enjoy my job. The hours work great for me.
Read More Constructive Reviews

Einstein Bros. Bagels Company Information

Einstein Bros. Bagels Company Overview

Einstein Bros. Bagels is a bagel and coffee chain in the United States.

Einstein Bros. Bagels Mission, Vision & Values

Einstein Bros. Bagels Mission Statement

Here at Einstein Bros.® Bagels, we believe in the bagel. We believe it has the power to do amazing things—giving you a reason to look forward to morning office meetings or an afternoon escape or even the simple joy of a shmear mustache on your kid’s face.

Einstein Bros. Bagels Values

  • Bright spot
  • Be yourself
  • Support one another
  • Take ownership
  • Make fun happen
  • Serve with love
Einstein Bros. Bagels Mission, Vision & Values
HeadquarterLakewood, PA
United States of America
Websitewww.einsteinbros.com
Founding Date1995
Company StatusPrivate

Einstein Bros. Bagels Competitors

Einstein Bros. Bagels competitors include Boston Market, Darden Restaurants, Caribou Coffee Company, and Bruegger's. Einstein Bros. Bagels ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Einstein Bros. Bagels compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Boston Market's Logo
    Boston Market
    3.8/5
  2. #2
    Darden Restaurants' Logo
    Darden Restaurants
    3.6/5
  3. #3
    Caribou Coffee Company's Logo
    Caribou Coffee Company
    3.1/5
  4. #4
    Bruegger's' Logo
    Bruegger's
    2.9/5
  5. #5
    Einstein Bros. Bagels' Logo
    Einstein Bros. Bagels
    2.3/5
Learn More About Einstein Bros. Bagels Competitors

Einstein Bros. Bagels Employees

157 employees at Einstein Bros. Bagels have reviewed Einstein Bros. Bagels across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 22 days ago.

Overall, the 157 Einstein Bros. Bagels employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Einstein Bros. Bagels are mostly dissatisfied with their total compensation at Einstein Bros. Bagels, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Einstein Bros. Bagels are mostly dissatisfied with their team. 157 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Einstein Bros. Bagels are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Einstein Bros. Bagels believe the environment at Einstein Bros. Bagels is negative. Most Participants believe the pace of work at Einstein Bros. Bagels is comfortably fast. About 76% of the employees at Einstein Bros. Bagels work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Einstein Bros. Bagels are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Einstein Bros. Bagels - Employee Onboarding

The prevailing opinion from employees about joining Einstein Bros. Bagels is that the company was very prepared on their first day. Einstein Bros. Bagels employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Einstein Bros. Bagels Employee Onboarding

Einstein Bros. Bagels KPIs and OKRs

Employees’ understanding of Einstein Bros. Bagels' KPIs and OKRs is essential for its success. Out of 2 Einstein Bros. Bagels employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?
Einstein Bros. Bagels KPIs & OKRs

Einstein Bros. Bagels CEO & Leadership

Einstein Bros. Bagels CEO - Paul Murphy

Paul Murphy Einstein Bros. Bagels' CEO
45 /100

Paul’s approval rate is lower compared to CEOs at similar sized companies, putting Paul in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Binghamton, NY. Paul Murphy’s employees rank Einstein Bros. Bagels in the Bottom 40% for Environment, in the Bottom 10% for Executive Team, and in the Bottom 10% for Team. Murphy is generally unpopular with Einstein Bros. Bagels employees, but ranks especially low with Hispanic or Latino employees, and by employees with Over 10 Years experience and employees with 6 to 10 Years experience. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Einstein Bros. Bagels’s competitors, Paul Murphy ranks below Bruegger's CEO Paul Carolan.

Einstein Bros. Bagels Leadership

The Einstein Bros. Bagels Executive Team is rated a “D-” and led by CEO Paul Murphy, Vice President, Marketing Teka ORourke, and Vice President Ernie Mattin

  • Paul Murphy CEO / President

    Paul Murphy CEO / President

    Paul Murphy serves as the CEO / President of Einstein Bros. Bagels.

  • Teka ORourke Vice President, Marketing

    Teka ORourke serves as the Vice President, Marketing of Einstein Noah Restaurant Group, Inc.. Teka started at Einstein... read more

  • Ernie Mattin Vice President

    Ernie Mattin serves as the Vice President of Einstein Noah Restaurant Group, Inc.. Ernie started at Einstein Noah... read more

  • Bob Heit VP Purchasing

    Bob Heit serves as the VP Purchasing of Einstein Bros. Bagels.

  • Gerardo Donatiello Vice President of Operitions

    Gerardo Donatiello serves as the Vice President of Operitions of Einstein Bros. Bagels.

  • Marci Navarro VP of Manufacturing

    Marci Navarro serves as the VP of Manufacturing of Einstein Bros. Bagels.

  • Debbie Pagliai Vice President of Supply Chain

    Debbie Pagliai serves as the Vice President of Supply Chain of Einstein Bros. Bagels.

  • Natalie Pickens Vice President of National Operations and Training

    Natalie Pickens serves as the Vice President of National Operations and Training of Einstein Bros. Bagels.

  • Ron Sacks Sr VP Retail Operations

    Ron Sacks serves as the Sr VP Retail Operations of Einstein Bros. Bagels.

See More Executives

Explore Einstein Bros. Bagels Leadership Team

Einstein Bros. Bagels Salaries

How much does Einstein Bros. Bagels pay?

How much do people at Einstein Bros. Bagels get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Einstein Bros. Bagels is $112,023, or $53 per hour, while the estimated median salary is $112,935, or $54 per hour.

At Einstein Bros. Bagels, the highest paid job is a General Counsel at $222,525 annually and the lowest is a CS Rep at $43,382 annually. Average Einstein Bros. Bagels salaries by department include: Design at $98,921, Operations at $90,620, Engineering at $130,524, and Finance at $77,909. Half of Einstein Bros. Bagels salaries are above $112,935.

71 employees at Einstein Bros. Bagels rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 216 ratings) while 69 employees at Einstein Bros. Bagels rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 70 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$162k
$162k50th Percentile
67th Percentile
$209k
$209k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$269k
$269k100th Percentile
$112,023*
Average Compensation
$112,935*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Einstein Bros. Bagels Salaries by Department

Explore Einstein Bros. Bagels Salaries

Diversity & Inclusion at Einstein Bros. Bagels

Diverse employees at Einstein Bros. Bagels score the company 56/100 across various culture categories, placing Einstein Bros. Bagels in the Bottom 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Einstein Bros. Bagels across various culture dimensions.

Ranked Culture the Highest

Women 75/100
Department - Sales
Men N/A/100
Diverse Employees 60/100
Department - Sales

Ranked Culture the Lowest

Women 48/100
Department - Operations
Men N/A/100
Diverse Employees 48/100
Department - Customer Success
Explore Einstein Bros. Bagels Diversity & Inclusion

Einstein Bros. Bagels Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
Explore Einstein Bros. Bagels Perks and Benefits

Einstein Bros. Bagels PTO

Einstein Bros. Bagels' PTO and Vacation policy typically gives 15-20 days off a year. Einstein Bros. Bagels' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Einstein Bros. Bagels PTO Policy

Einstein Bros. Bagels Careers

Einstein Bros. Bagels Jobs

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Let Einstein Bros. Bagels Know You Want To Work There

Overview of Candidates Interested in Einstein Bros. Bagels on Comparably

Candidates By Department

IT
33%
Engineering
33%
Design
33%

Candidates By Location

Denver
33%
Columbus
33%
Other
33%

Frequently Asked Questions regarding Einstein Bros. Bagels

Who is the CEO of Einstein Bros. Bagels?

Einstein Bros. Bagels CEO is Paul Murphy, their score by employees is 45

What is Einstein Bros. Bagels eNPS?

The eNPS for Einstein Bros. Bagels is -63

What is the salary for Desktop Support in Einstein Bros. Bagels?

Desktop Support average salary in the US is 56k

What are the salaries in the Operations in Einstein Bros. Bagels?

The average salaries for Operations in Einstein Bros. Bagels is 91k

Who are Einstein Bros. Bagels competitors?

Einstein Bros. Bagels main competitors are Boston Market, Darden Restaurants, Caribou Coffee Company, Bruegger's

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