El Pollo Loco Outlook Employee Reviews | Comparably
El Pollo Loco Claimed Company
El Pollo Loco, a Costa Mesa, Calif.–based quick-service restaurant chain. read more
EMPLOYEE
PARTICIPANTS
275
TOTAL
RATINGS
2074
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El Pollo Loco Outlook Employee Reviews

What makes you most happy at work?

Doing my work at my own time with out the people around me telling me what to do because i feel so positve nd comtarble nd i know what im a doing i know im the best doing my job

Feeling comfortable with who I work with.

The positive energy every one feels

Collaborating and problem solving with my team

Working with my team and problem solving

making delicious chicken and making customers happy with our product

we make well done food and fresh

Nothing right now we are under staff and we our under alot of stress

Seeing the customer smile, it's the greatest feeling of joy.

When they recognize people for hard work

Interacting ans working with my coworkers

Review from Sales Dept

Our culture ~ our employees!

I like my schedule and like coworkers

Review from Sales Dept

What's going wrong and how can it be improved?

The manager only seasons with half the measurements never the full measurement. She keeps the chicken that's left over in the microwave and serves it to the gas there's a lot of things that need to be improved

Maybe not be a corrupt company

Review from Sales Dept

From upper management point of view employees are just numbers

Employees and managers are bieng overworked

Currently the manager is toxic and tends to insult the employees and managers who work in the store. For all of us who need the job, we try to keep quiet because when there have been complaints, she insults us and tries to find out who is speaking.

Review from Sales Dept

Please hire upper management who knows who to support their crew members and provide actual constructive criticism. Also, raise wages. I know you can afford to raise wages.

Review from Sales Dept

Getting paid the actual minimum wage would be nice. And them working with my school schedule would be nice.

Review from Sales Dept

Lack of communication between team members

Need more employess

Review from Sales Dept

What do you like best about your company?

Culture. Everyone really works hard to make the company a success. Everyone is valued for their support

What would you most like to see improved at your company?

More outreach to non-profit organizations

Review Sentiment at El Pollo Loco

59
59%
41
41%

About El Pollo Loco's Outlook

D-
49/100

Where This Score Ranks El Pollo Loco's Outlook

BOTTOM
10%

In the Bottom 10% of 1607 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 341 companies in Los Angeles

6th

6th place versus 5 competitors rated on Comparably

El Pollo Loco's Outlook is scored a D- by 411 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” El Pollo Loco's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Sales department’s negative scores cause Outlook to be one of El Pollo Loco's weaker culture attributes amongst employees. Use the filters below to understand El Pollo Loco employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 24 days ago.

Rate Outlook the Highest

  • Experience - Over 10 Years
    +18%
  • Ethnicity - Caucasian
    +15%
  • Gender - Female
    +7%

Rate Outlook the Lowest

  • Ethnicity - Other
    -16%
  • Department - Sales
    -5%
  • Experience - 1 to 3 Years
    -4%

How El Pollo Loco's Outlook Score is Calculated

FILTER RATINGS BY

Results from 266 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

45
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic13%
Good26%
Neutral33%
Bad21%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes42%
No58%
Are you typically excited about going to work each day?
×
Rate your company