C+
67/100
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Farmers Insurance Claimed Company
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Farmers Insurance Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Some coworkers, only positive thing
Coworkers are supportive of one another.
Review from HR Dept
Benefits are the only thing that is good.
The inidividual contributors are what makes working here feasible
supportive leadership, clear goals, healthy work life balance
Review from Sales Dept
I have been both virtual and in office in my career. Farmers actively tries to make both work location types engaging and impactful.
Me . . . I as an agent work productively, take care of my clients and assist them in all ways possible. Yes, that is what I should be doing, but with no front office assistance and leadership that continues to get paid outrageous sums . .
Review from Operations Dept
There are lots of training opportunities.
Review from Operations Dept
A team approach. We really are all in it together
Some of the teammates. The way we try to be of support for one another even when facing multiple work related stress, and provided no support from leadership. Some of us are closer than family.
WORKING FROM HOME WAS GREAT
Review from Admin Dept
There is little positivity to talk about since the new CEO took over Farmers. Very disgusted with the way he has treated his employees.
Review from Customer Support Dept
Employees can come together to discuss their opinions on change.
Review from Customer Success Dept
Teamwork is a big part of my group, which creates a positive culture. The company is dedicated to diversity and inclusion.
I have autonomy in my position and a flexible work schedule
We are very inclusive to all communities.
Review from Admin Dept
I dont have to deal with corporate
Review from Operations Dept
Lots of different backgrounds and culture, so you learn from many people and experiences. We are all hard worker, but the environment is fun when it needs to be.
Review from IT Dept
They excel at employee engagement while we work remotely.
Review from Customer Support Dept
Collegial environment, diverse, and supportive.
Review from Legal Dept
What needs to change to make the company culture better?
They need to recognize good employees and promote within. The entire marketing department is bureaucratic; they are more concerned about things like "Quarter Cup" involvement over actual worked and quality of work produced.
Review from Marketing Dept
Communication. Honesty. Kindness. Humility. Integrity
Review from Customer Success Dept
Actually listen to your employees. Take action from the survey you require us to complete but do absolutely nothing about. You love to hear praise, but do absolutely nothing to make this company a good company to work for.
Review from Customer Support Dept
Restructuring of the chain of command and agent support.
Review from Sales Dept
Increased mentorship of employees from underrepresented groups to ensure a pipeline of diverse talent is considered at every level in succession planning. Dismantle obsession with hierarchical structure so that anyone can ask anyone for help without requiring their manager's intervention.
Again, communication, patience and understanding
Review from Customer Support Dept
Less focus on profit margins and more focus on customers
Review from Operations Dept
The supervisors need to show less favortism
Review from Operations Dept
New leadership at top that deals with financial metrics
they need to have better managers and time sense
Review from IT Dept
Managers need to learn how to help not threaten
Review from Customer Support Dept
Culture is going downhill
Review from Operations Dept
Bring back pay and benefits. Make expectations realistic. Provide work/life balance. Make promotions less political.
Review from Operations Dept
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